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“*** CHAOS - CHAOS - CHAOS ***” 1 of 5 stars
Review of Courtyard Arlington Rosslyn

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Courtyard Arlington Rosslyn
3.0 of 5 Hotel   |   1533 Clarendon Boulevard, Arlington, VA 22209   |  
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Ranked #21 of 48 Hotels in Arlington
Merry Point, Virginia
2 reviews
“*** CHAOS - CHAOS - CHAOS ***”
1 of 5 stars Reviewed July 5, 2014

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No direction signs indicating correct driveway to hotel. Few parking places while registering. Mass confusion with bus, taxi's and guest cars trying to find a place to park while registering. Inadequate parking area. No hotel attendant to help guide traffic or handle luggage. Stand in long lines waiting to register. Three available registration stations but only two were in use.

Small rooms but clean and quiet. Large bathroom with shower but no bathtub. No roll in cots for children. All in all this place needs a good manager. However employees were gracious and courteous.

This was our first Courtyard experience and will be our last. All our other hotels were more pleasant and less stressful places to stay.

==============================

Stayed July 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fatima A, Property Coordinator at Courtyard Arlington Rosslyn, responded to this review, July 14, 2014
Thank you for taking the time to share your experience. I am sorry to hear that your stay with us was less than desirable and apologize for the inconvenience of your arrival experience.

The garage elevators are currently undergoing renovation and we hired a valet team to avoid having our guests take the stairs from the garage. Our garage elevators will be completed next week and we will go back to having self-parking which will alleviate the traffic in the driveway. We do offer roll away bed upon request and apologize that you were not informed.

Your concerns have been addressed with management and we are taking immediate corrective steps to avoid such problems in the future

Once again, please accept my apology. We would like to regain your trust and we hope you will reconsider allowing us the opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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410 reviews from our community

Traveler rating
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    172
    58
    22
    13
See reviews for
165
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Dayton, Ohio
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 1, 2014

PROS:
Very clean and quiet. A few blocks from Rosslyn metro, and shuttle can drop you off and pick up as needed. Staff is very nice and willing to assist in anything. Starbucks in lobby. Safe area to walk and explore. Safeway grocery just behind hotel; getting snacks and drinks is quick and easy. Restaurants are within walking distance.

CONS:
None that I could see.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandusky
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed June 26, 2014

My family and extended family (25 of us) made a pit stop in DC on our way to the Outer Banks, NC. We chose the Marriott Arlington Rosslyn because of it's location and we couldn't have been happier. Just a few blocks from the subway, this location made our mode of transportation to DC and the National Monuments very easy. The hotel is around the from a couple small restaurants and a Starbuck's is also close by. I believe there was an Applebee's close as well.

The hotel is clean, well maintained and the check-in/out was fast & easy. The hotel has a small store with food & personal items, and there is also a Starbuck's café/type counter to order coffee & breakfast foods.

We didn't get to see everything we wanted to see in Washington, so we will return and we would definitely stay at this property.

Room Tip: If you are a light sleeper, ask for a room that is not on the street side.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 19, 2014

Every time I come to Washington, DC I stay at this hotel with my wife. The staff is kind, friendly and you feel comfortable talking to them. Near the lobby you have a small place where you can cook your own food (if you buy elsewhere, or even at the hotel). Wireless is free in the rooms and in the lobby. You have a Capital Bikeshare at the corner, and the whole place and neighborhood is amazing. If you walk up on Wilson Blvd, you get to nice restaurants. It is a walking distance from the Metro station (Rosslyn, blue line). Can't think of another hotel to stay.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 17, 2014

I have been staying at this hotel on and off for the past 10 years, and it has always been good, though expensive at times. Stayed there last week and the service and rooms were still good, but the restaurant had been changed to a cafateria style arrangement, which was not good. Breakfast at 8.30am had a queue of 10 people with one person behind the counter taking orders - took for ever to get my breakfast - which was mediocre when it came out. 2-3 tables had split food on and around them and dirty cutlery on 1 of them. My advice is if you stay at the hotel don't eat there - there are a number of coffee shots and restaurants within a 5 to 10 walk.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2014

Lets face it in today's society you have a choice of where you stay. I picked this not because of the name of the hotel, but location and recommendation of the service level. From the moment I came into the hotel up to the moment we left on that rainy afternoon, it was a lovely stay here. From front desk to housekeeping to everyone in between- they were friendly and accommodating.
Keep up the great work!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 10, 2014

Stayed here when in town for a funeral at Arlington, very close to the cemetery and Metro stop, several good restaurants within walking distance. Beds are comfortable. Internet is very slow. Hotel staff was friendly and helpful.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Arlington Rosslyn

Address: 1533 Clarendon Boulevard, Arlington, VA 22209
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#17 Family Hotel in Arlington
#25 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Arlington Rosslyn 3*
Number of rooms: 162
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Also Known As:
Courtyard By Marriott Arlington Rosslyn Hotel Arlington
Arlington Marriott
Arlington Courtyard

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