I stayed here recently and I noticed I left my necklace in the room when I checked out I called told them where I left it and it was gone. So within the couple of hours that I called someone on the cleaning staff had taken it. I called to put in a claim for it with the Courtyard Corporate it took me calling 3x's to get a return call on the status and they are refusing to replace or give me the value for my necklace. (100$) I wouldn't care if it was not a gift but I do. So be aware they have staff who steals your personal belongings and then the hotel plays dumb and are useless.
My Compliments to the Courtyard Corp. for being the most useless staff to speak with.
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- Also Known As:
- Courtyard By Marriott Arlington Rosslyn Hotel Arlington
- Arlington Marriott
- Arlington Courtyard