I was very pleasantly surprised with the service in this hotel. I have not stayed in a Courtyard in 20 years. We chose this hotel for a long weeked to see the DC sights with our three young kids.
Every single employee with whom we came into contact was cheerful, friendly, helpful, professional, and efficient. The hotel provides a shuttle to the Metro stop. We didn't have any cash on us, but had a 4 year old who almost wet his pants on the return to Rosslyn from DC. We called the hotel upon ascending the escalator in the station and the van pulled up outside just as we walked out onto the street! We didn't have any cash with which to tip the front desk employee who drove us (just in the nick of time!), but she smiled at us and was very gracious despite that. I tipped her the next day and she was just as pleasant and wonderful as can be. This spoke volumes.
We used our Marriott points to book 3 nights. I was nervous when we booked because it seemed as though 2 Queen rooms were standard and there was not an option for a rollaway or sofa bed. When we arrived at the hotel, we were cheerfully assigned to a 1 bedroom suite with 2 Queen beds in the bedroom and a sofa bed in the living area. Whew! I was so relieved that no one would have to sleep on the floor or crowd 3 to a bed.
I don't think I have ever been in a hotel room this clean. The rug didn't gross me out (ahem, Ritz Carlton ... ) and not once did I shriek at my family to wear their slippers or socks or admonish them for going barefoot. There was not a speck of dust anywhere. I even looked at the tops of picture frames, top of the shower curtain rod, in corners and windows, and could not see any dirt. The wallpaper was clean and not a single seam showed. There was not a single spot of mildew in the bathroom. None. Nor did I see any cracked or shrunken caulk. The housekeeper did a great job. She was so sweet. I asked her to leave us extra towels and extra tissues. There was a little bit of a language barrier, but we had TONS of extra towels and extra boxes of tissues for the rest of our stay. I wanted to bring her home with us. She worked alone and she worked hard. She was so nice and provided service above and beyond my expectations. I have not seen such diligent housekeeping in a hotel in years. I was very impressed.
The beds were very soft, but not because the mattresses were of poor quality. More like they are very, very plush. This was a little disconcerting at first because our mattress at home is very firm and akin to sleeping on a concrete slab. Both my husband and I were agreed that we slept well.
We ate breakfast downstairs one morning. There is a Safeway on Wilson Blvd where we purchased yogurt, fruit, Krispy Kremes and milk to have on hand for our little ones and lessen the sting on the wallet.
So, so clean!
Short walk to several restaurants
Easy walk to Safeway and CVS
Short ride or manageable walk to the Metro
Safe, residential area with some high-end condos around
On-site parking is $10, but the sign says $8 (which is a total joke to anyone who has parked in NYC!)
Listen, I tried to be fair, but that is the worst complaint I can muster. If you are OK with staying outside of DC, or if your travels bring you to Arlington specifically, do not hesitate to book your stay here. The room is scrupulously clean and the service is top-notch.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.