I was here on a business trip and my wife accompanied me.
ROOMS: We were in a one-bedroom suite for 2 nights. My back was sore when I woke up the first morning because the queen bed (they don't have kings) was worn out. The springs creaked and it was caved-in in the middle. The sitting area is very small. The sofa is a settee, shorter than a standard sofa and has an arm on only one side, making it uncomfortable for more than one person to sit at a time. The cushion on ours was worn out - heavily creased and mushy in the middle. I might have asked to move to a room with non-worn out furnishings (especially the bed), but I had already experienced the difficulty front desk staff have with understanding (and speaking) English, and I just didn't want to deal with both the language barrier and a move itself. The kitchen is nice with full-size fridge and dishwasher. Both TV sets are small and are the old outdated tube-TV's. The rooms do not have wireless Internet access, so you're confined to the length of the cable, which means you either sit at the desk or on the sofa. It's free, though. The room was very clean. Towels and bedding are good quality.
FRONT DESK STAFF: In addition to communication problems, the front desk staff do not smile or greet you and they speak in a brusque manner. I had ordered a pizza for delivery one night from a local restaurant and when the delivery driver arrived at the front desk, I was given a call from staff letting me know he was there. I thought they were calling to verify the delivery before they let him proceed on up, so I confirmed that I had indeed placed the order. The female staff person replied impatiently and gruffly that I "needed to get down there" to meet him. A simple polite request to please come down or a quick explanation that they don't allow non-guests past the lobby would have sufficed. A big plus, though - we were allowed to check in early, with no hassle or extra charge.
BREAKFAST: Variety of choices (eggs, sausage/bacon, oatmeal, fruit, waffles, cereal, yogurt); however, the eggs are tasteless and I suspect they are EggBeaters, rather than real eggs.
BUSINESS CENTER: Consists of one computer and printer, which is woefully insufficient, as evidenced by seeing 6 other people who came down while I was waiting to do our online flight check-in. It's free, though.
MISC: My wife and I went out one evening to sightsee and for dinner. The Metro station is a bit of a hike; add in strong, blustery winds and freezing temps and you have a very unpleasant walking experience. I was surprised that the hotel doesn't offer an airport shuttle. Other Residence Inns where I've stayed have shuttles to and from the airport.
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- Also Known As:
- Residence Inn Arlington Rosslyn Hotel Arlington
- Arlington Residence Inn