Stayed at the Sheraton Suites after a late night flight cancellation. The room was well appointed and the "free" bottle of water was very much appreciated. The Sweet Sleeper bed that is a Sheraton standard did not disappoint, even though my stay was limited to just a few hours. The complimentary shuttle service to Reagan National - leaving every 1/2 hour from the front door - is a nice feature.
Two items that disappointed me were:
1. The lack of recognition of my Platinum SPG status when I checked in (it had been noted when I made the 1-800 phone reservation form the airport) and the resulting assignment of a standard rather than an upgraded room. I also had to get a new key in the morning to access the Club Lounge
2. The quality of the internet service both in the room and at the "Link" station in the front lobby. S...l...o....w doesn't begin to describe it.
- Official Description (provided by the hotel):
- Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more less
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- Also Known As:
- Sheraton Suites Old Town Alexandria Hotel Alexandria
- Sheraton Hotel Old Town Alexandria
- Alexandria Sheraton
- Sheraton Suite Old Town Alexandria
- Sheraton Alexandria