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Sheraton Suites Old Town Alexandria: Traveler Reviews

3.5 of 5
801 North Saint Asaph Street, Alexandria, VA 22314
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Sheraton Suites Old Town Alexandria
Ranked #28 of 50 hotels in Alexandria
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262 reviews from our community

Traveler rating
    77
    106
    41
    26
    12
See reviews for
Families
88
 
Couples
52
 
Solo
19
 
Business
60
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
“Convenient and comfortable”
4 of 5 stars Reviewed November 19, 2012

The Sheraton Suites at Old Town is a very nice hotel that is reasonably priced with AAA discounts. It is on the northernside of old town so you'll have to take the comp shuttle to king street, but only a couple min ride. The rooms are clean and the staff are very nice. I had a king with foldout couch that had large windows nice view. The room had some scuffs on the floor boards but that is expected with all the luggage that passes through. Overall very pleased but just a tad away from the metro and king street shops and restaurants.

Was this review helpful? Yes 1
Ask Jon M about Sheraton Suites Old Town Alexandria
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review
November 21, 2012
Thanks so much for your feedback, we are glad you had a nice visit. While we are not on King street the short 10 minute walk is very easy and scenic and our close proximity to the airport and the Potomac River is a plus. We are also surrounded by green space and many other restaurants and businesses which is a rare find so close to Washington DC. Please do come see us again and tell your friends!!

Warmest Regards,

Steve W.
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Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Better Internet service in Zimbabwe”
2 of 5 stars Reviewed November 12, 2012

I can say a lot of nice things about the Sheraton Suites Old Town Alexandria (the personnel, the service, the cleanliness, the location, all top notch), but their WiFi doesn't make the list. I've stayed at over 30 top hotels in over 20 different countries in the last two years that SSOTA would aspire to compete with, but SSOTA's Internet service doesn't even get past the slowest service I've experienced -- in Zimbabwe. My advice to business travelers who need good WiFi, look for a different hotel.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask plasalle about Sheraton Suites Old Town Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review
November 13, 2012
Thanks so much for your feedback as we always appreciate guest comments both good and bad. You would be surprised to know that the hotel provides for a large amount of bandwidth to help keep the speed of the internet strong, but unfortunately more and more guests are streaming video and when guests use multiple devices it takes a lot of our space up and slows things down. As technology advances you can be sure we will be ahead of the curve so that all of our guests have the best experience possible. Please stay with us again so that we can demonstrate our commitment to your comfort.

Warmest Regards,

Steve W.
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California
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
“Nice hotel. Good area...except by Metro.”
4 of 5 stars Reviewed November 5, 2012

Sheraton Alexandria was a nice hotel. Staff was friendly and accomodating. Rooms were decent sized, but for a "suite" it could have been larger. Hotel has a small fitness room, and pool was only open in the afternoon and evening. Hotel restaurant was delicious. The area around the hotel was in a nice neighborhood. Market and Trader Joe's was down the block, although the majority of shopping and restaurants are a half mile away which isn't too bad since the walk is through a nice area. Parking was expensive, but there's a lot of public parking around the hotel which is safe. The only real con I see is the walk to the Metro. Distance wise it's not a bad walk: 6 blocks or a 10-15 minute walk. The problem is the last 2 blocks to the metro is through a "project". In the daytime it's fine, in the evening it was an issue for us since we were traveling with children and my teenage nieces got "hasseled" by the residents there. For this reason only would I choose a different hotel that is closer to the Metro. My suggestion is if you're reliant on public transportation like us, I would choose hotels closer to the "King Street" or "Crystal City" metro stops. Unfortunately hotels close to the "Braddock" station like the Sheraton Suites, isn't safe to walk in the evening...

Room Tip: Club Lounge rooms include breakfast.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask NCNM1976 about Sheraton Suites Old Town Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review
November 6, 2012
Thank you very much for your feedback. I am glad you enjoyed the property and hope you visit again. As in most cities some things are unpredictable but let me assure you the Alexandria neighborhoods are very nice, recently redeveloped, and convenient to shopping, restaurants, and attractions. For those not wanting to make the short walks our shuttle service can be arranged for which adds to the convenience and charm of the area. Please do stay with us again and thanks again for your feedback.

Warmest Regards,

Steve W.
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Alexandria, Virginia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Nice hotel, for the price i got it was a great hotel”
4 of 5 stars Reviewed November 5, 2012

I got a good deal using hotwire, so I am not sure i'd be quite as impressed had I paid full price. The hotel is nice and clean and the suites are comfy and well defined. The french doors between the bedroom and living are nice and the bathroom connects between the two which is a nice touch not always found. The bed was comfy and the room was quite. It's not the most accessible place if you don't have a car as its a little bit out of the main drag but as i was driving this was not an issue at all. I didn't have time to try their breakfast or anything but I got a great nights sleep and was happy with my stay. I would stay there again.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by megs2219 for Alexandria
Ask megs2219 about Sheraton Suites Old Town Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review
November 6, 2012
Thanks so much for your comments and I am glad you got such a great deal. The Sheraton Suites always provides the best value and you get a large clean and spacious suite for the price of a room. While located in a nice residential neighborhood we are only 7 blocks to King Street and the Braddock Metro Station. For those not able to walk we can always help with a shuttle to the metro station or to the King street shopping areas. Please do stay with us again and thanks again for your feedback.

Warmest Regards,

Steve W.
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Wyomissing, Pennsylvania
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
“A comfortable stay in a fabulous city”
4 of 5 stars Reviewed November 4, 2012

My husband and I stayed at Sheraton Suites Alexandria while visiting family in the area. Check in was efficient, and as Starwood members we were given some nice upgrades, including free parking, Club Floor and free internet. Our room was a standard suite with a sitting room that contained a microwave, TV, wet bar, safe and coffee maker. The bedroom was separated from the sitting room by double doors. The bathroom was on the small side.
We had breakfast in the hotel; food was good and served promptly. The employees of the hotel were all very polite, but I didn't feel the same warmth that I have felt at the Sheraton Gateway LA for example. That said, we really enjoyed having the extra space of a suite.
Old Town Alexandria is a fun place to stroll with high end boutiques, nice restaurants and a lovely waterfront. Mt. Vernon is close by, as is Washington DC. We would definitely stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Holymolyma about Sheraton Suites Old Town Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonsuitesva, General Manager at Sheraton Suites Old Town Alexandria, responded to this review
November 5, 2012
Thanks so much for your feedback about your recent visit. Old Town Alexandria is a great place to visit with shops, attractions, and restaurants just a short distance away and staying at the Sheraton brings great value in our spacious suites. I am sorry we did not connect with you as we try to do with all of our guests, but you can be sure we will try harder. Again, thanks for your feedback and we hope to see you again very soon!

Warmest Regards,

Steve W.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Suites Old Town Alexandria

Also Known As:
Sheraton Suites Old Town Alexandria Hotel Alexandria
Sheraton Suites Old Town Alexandria Hotel
Sheraton Hotel Old Town Alexandria
Alexandria Sheraton
Sheraton Suite Old Town Alexandria
Sheraton Alexandria
Address: 801 North Saint Asaph Street, Alexandria, VA 22314
Phone Number:
Region: United States > Virginia > Alexandria
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotels in Alexandria
#20 Family Hotels in Alexandria
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more   less 
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