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“Good to be back in a Marriott hotel” 4 of 5 stars
Review of Courtyard Alexandria Pentagon South

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Courtyard Alexandria Pentagon South
3.0 of 5 Hotel   |   4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)   |  
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Ranked #12 of 49 hotels in Alexandria
Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Good to be back in a Marriott hotel”
4 of 5 stars Reviewed September 25, 2013 via mobile

I was pleasantly surprised at the quality, location, cleanliness and professionalism for the price of this hotel. The lobby and the rooms gives more of a Miami look and feel. The location of the hotel is in a quiet and uncongested area. The cleanliness and professionalism are expected of a Marriott hotel. I was a little surprise of the cost per day for parking which was at an astounding $19 per day to park in the garage.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, September 28, 2013
I greatly appreciate the review of your recent stay. I am happy to read that the rooms and service left you pleasantly surprised. I will be sure to share your comments with the hotel staff. We were happy to have you stay with us and welcome back to Marriott!
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258 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • English first
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English first
Dracut
1 review
5 of 5 stars Reviewed September 23, 2013

Our recent vacation to Washington, D.C. was enhanced by our stay at the Pentagon South. The rooms were spacious and clean; its location was in close proximity to D.C, and Old Alexandria which afforded us great dining opportunities due to local transportation and a shuttle bus from the hotel.The general manager and staff went "over and above" in their attempts to make our vacation memorable and succeeded.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, September 28, 2013
Thank you for your review. I am pleased to read that my staff was able to exceed your expectations during your vacation in the DC area. I will gladly share your service comments and room comments with the front desk staff and housekeeping staff, they will be pleased to hear this feedback. We look forward to seeing you again soon.
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1 review
4 of 5 stars Reviewed September 17, 2013 via mobile

Great location! Clean room! We didn't have a fridge in our room, which was a bummer, but the price made up for it! Service was excellent! Breakfast buffet was also delicious. The people at the front desk were very nice. I would stay here again!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, September 23, 2013
Thank you very much for your review. I am pleased to see that you enjoyed your room and the food in the Bistro. I will be sure to share your comments with the front desk staff, I know they will be pleased to hear your comments. We look forward to your next visit.
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1 review
4 of 5 stars Reviewed September 14, 2013 via mobile

Extremely attentive staff, who upgraded us free of charge after noting we had 2 kids and wanted a little more space. Great food in a really pretty lobby, renovated within last couple years. Front desk staff and housekeeping were awesome in helping us locate a dear, over loved stuffed animal that our son would have desperately missed, as it get stuck in some sheets after our first night. They spent at least an hour digging through piles and piles of sheets to find it. Thank you!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, September 23, 2013
Skinsey123 -
Thank you for your review of your recent stay with us. We enjoyed having you and your family with us. I will be happy to pass along your comments regarding the lost and found stuffed animal to the front desk and housekeeping staff. We hope to see you and your family with us again soon.
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Boulder, CO
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

We had a group here for a weekend conference, followed by a week of training. For any venue this is a stressful experience. Courtyard Alexandria Pentagon South was fantastic! They assisted with all the crazy requests that our people made. The staff were always friendly and helpful. The rooms were great. The only comments our people made were praising the hotel and its staff. I highly recommend this hotel to anyone - whether a individual or a family up to a full group. They rate as Excellent!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, September 23, 2013
Tripp M. -
Thank you for the review of your recent stay. It was a pleasure having you and your group with us. I am pleased to hear that the staff you encountered was able to accomodate your requests. We hope to see you again soon.
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Winterville, Georgia
1 review
5 of 5 stars Reviewed August 29, 2013

My husband and I stayed at the Courtyard Alexandria Pentagon South for 3 nights. We were very unfamiliar with the area and was treated so very nice. Stephanie helped us when we arrived with a quick trip to New York City. She got us connected with our travel and hotel in New York. She went out of her way to help us. She treated us so special. Also, Beza helped us so much with our tour and arrangements in Washington. She went out of her way to do everything that she could do to make our trip so perfect. The hotel was so clean and all the staff were very friendly and made our trip so enjoyable. We were on a 2 week vacation and this hotel was the nicest and had the best staff of any hotel we stayed in. The rate of the hotel was also the best we found. I can't say enough about this place and are so thankful for Stephanie and Beza being there for us. Marriott should be very proud of this hotel and all the staff. Thank you Beza and Stephanie for taking such good care of us. I don't know what we would have done without you two!
The Whitlow's

Room Tip: We were on the 9th floor and we were very pleased. There is a washer & dryer on the 2nd floor t...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, September 1, 2013
Thank you for an excellent review. I am very happy that we were able to accommodate you during your vacation. I am very pleased to hear that Stephanie and Beza were able to assist you as they did. I will happily share your comments with them and the rest of the staff. I know that will appreciate such wonderful comments about them. We look forward to having you stay with us again on your next visit to the DC area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Genova
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2013

While visiting alexandria,my fiance' and i stayed here nine nights and thoroughly enjoyed the hotel. We would like to thank front receptionist,Bezen for being very helpful and friendly! We really enjoyed out stay and look forward to staying here again!!!!

Room Tip: Remember if you want breakfast you must specify
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review, September 1, 2013
Thank you for such a wonderful review of your recent stay with us. It was a pleasure having you both with us for such an extended stay. I will make sure to share your comments with Bezen, she will be happy to hear how she impacted your stay. We look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Alexandria
#9 Romantic Hotel in Alexandria
#14 Business Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Reservation Options:
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard

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