I was there for a Conference of my fraternity and I loved the service. They were very helpful and attentive to all our needs and requests. Especially Beza who always had a smile to greet us. Since the very first moment of my check-in until check out I always felt well cared. The rooms were nice, comfy and clean. It has a nice small cozy lounge and nice medium size conference rooms. Location from airport could be far but they offer a free shuttle to the metro station and/or union station. Finally and definitely what stand up to me was the service because they offer me help from the issue of mailing an urgent package to LA after recollection hours, to finding cool affordable places to have lunch and dinner with my friends nearby.