This hotel is average as far as hotels go. What made our trip more enjoyable were two employees who stood out. Summer at the front desk and Ragoos the shuttle driver. Each time we had an issue (broken hair dryer, tv not working) it took at least 2 phone calls to rectify , unless we were dealing with Summer. Needless to say any other issues we encountered we looked to Summer to help. She was extremely professional and attended to our needs with courtesy and efficiency . Ragoos, also help make our trip much more enjoyable . He made himself available to our shuttle needs and offered great advice as to how to get around the city.