I was bumped and the airline booked me into this hotel. The staff were helpful in person, but not so much on the phone (see experience below). The hotel location is not great, it was too far to walk to the Metro or Old Town in the cold weather. And for Priority Club members, they did give a couple of snacks, but there is no free internet or breakfast, which is usually included for all in budget hotels and for gold elite members in nicer hotels.
Check-in was pretty smooth, and the room was fine, but when I went to take a nap I realized that the sheets were dirty. I called down and asked for someone to change the sheets. Twenty minutes later, with no response, I called again and asked to switch rooms, and they assured me that housekeeping was on their way. After waiting another ten minutes, I was finally able to talk to the front desk manager and he was very helpful, even bringing me the key so I wouldn't have to come downstairs
- Official Description (provided by the hotel):
- Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more less
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- Also Known As:
- Crowne Plaza Alexandria
- Alexandria Crowne Plaza