Service in this hotel was horrible. The check-in agent didn't know that Platinum members should receive benefits, and the manager who reminded him didn't have his left foot on the floor. Although the check-out agent was very nice, she is not very professional, either. The hotel also didn't do a good job cleaning the room. When I first entered, the table was not aligned properly. Although I left all the pillows on my bed when I left in the day, one pillow was on the floor when I came back. It was also weird that the hotel asked you to choose a paid subsription option for the Internet, and only verbally told you that they wouldn't charge you. Also the free shuttle bus to DCA stops at 10:30pm.
- Official Description (provided by the hotel):
- Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Alexandria
- Alexandria Crowne Plaza