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“Nice hotel” 4 of 5 stars
Review of Crowne Plaza Hotel Old Town Alexandria

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Crowne Plaza Hotel Old Town Alexandria
3.5 of 5 Hotel   |   901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)   |  
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Ranked #29 of 50 Hotels in Alexandria
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Nice hotel”
4 of 5 stars Reviewed August 9, 2014 via mobile

I stayed here 1 night between a business trip and personal trip. I was flying out of Reagan National so I chose it due to price and convenience to the airport. They have a free shuttle to the airport that runs on the half hour. Room was on the 9th floor over looking the Potomac and could see the US Capital. It was nice and clean.

Stayed August 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, August 20, 2014
Dear James C,

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We're happy that you were more than pleased with our staff, the clean and comfortable accommodations and in particular your room with the view, also that we were conveniently located to your travel plans in the area. We're looking forward to your return.
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451 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Fredericksburg, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2014

I stayed here for business in Old Towne. The rooms are nice and the front desk is staffed with helpful people. I had a lower floor room facing Old Town. While the view was not the water, it was nice and there was no road noise. Parking was slightly inconvenient but Old Town has strict parking regulations so it was not worth the risk. A very short walk to Old Town which was very nice.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, August 20, 2014
Dear Jane D,

We appreciate your comments, your positive recognition of our services and feedback on our hotel during your recent stay. It is our utmost pleasure in serving you. It is our goal to provide our guest a great overall experience. We apologize for the slight inconvenience you experienced with the parking. We are happy you enjoyed your stay and anticipating your return.
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South Florida
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2014

When I first arrived at the hotel, it seemed like ti was far away from everything, but it turned out to be pretty convenient. Free shuttle to DCA airport with a Metro station. There is also a metro station within walking distance. Dash Bus stops right out front as well. Supermarkets all around as well as restaurants and other shopping nearby. The food at the hotel restaurant for dinner was just OK.

The room was a comfortable size, clean, great view of the river. I switched rooms during my stay because of a pest issue, but the staff was accommodating with getting me moved. I didn't have any issue with noise.

The front desk staff was pleasant and responsive with requests. Two computers at the lobby business center were pretty much free every time I needed to use one. Free wifi in your room if you are a hotel rewards member.

I would recommend this hotel.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, August 8, 2014
Dear Sc00p,

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are glad you found our staff helpful, and our location to be the perfect for your itinerary. We are glad you chose us, and we look forward to serving you on your return.
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

Staff is great, wonderfully trained, helped out with the resv. and clean. Best place to stay when around the city. Great outside view and distances away from attraction. Take your family to this place and if you need ride for trolley free:))

Stayed January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, August 8, 2014
Dear Mustafa Y,

We appreciate your comments, your positive recognition of our staff, services and feedback on our hotel. It is good to hear our location was a plus for you here in Old Town. It is our utmost pleasure to serve you. It is our goal to provide our guest a great overall experience. We are glad you chose us for your stay, and anticipating your return to serve you again.
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munich
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

Checking into the Hotel took a while as the front desk was short on staff. The rooms were nice and clean with all the neccessary shampoos etc available in the washroom. Unfortunately we had to learn that the hotel is right in the air corridor of ronald regean airport. For those with rooms with windows to the river this means that they can enjoy the view and sound of an aircraft at least once every 5-10 minutes even during the night, so better bring earplugs with you. As mentioned by others: Wifi costs extra.
The breakfast was good and the price was right. Appart from the noise of the aircrafts the location is actually very nice. Only a few minutes to downtown Alexandria where you can do some reasonable sightseeing and/or shopping. The park at the waterfront is also nice for a jog.
The staff was a littel bit overwhelmed by our requests and it often took very long to get basic things done.

Room Tip: Rooms facing away from the river are probably more quiet.
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, August 8, 2014
Dear Bruderjakob,

Thank you for commenting on your recent stay with us. We look forward to hearing what our guest think of us and have experienced. We utilize your comments to better assist and serve our guest. We apologize you were not completely comfortable in your room due to the sensitivity to the noise from the airport, also that our staff's attentiveness was not exemplary during your stay. We are sorry this caused you to be very disappointed with us. We are glad you found the rooms to be clean and spacious, our staff friendly, and that our location was perfect for you to enjoy the area. Thank you again for your comments, we hope to have the pleasure of serving you again soon.
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Sarasota, Florida
Top Contributor
113 reviews 113 reviews
76 hotel reviews
Reviews in 54 cities Reviews in 54 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed August 2, 2014

I arrived early and they checked me into and upper floor with a nice view of the Potomac River. The neighborhood in the area is very nice and walkable, with nice restaurants around every corner and a few with outdoor seating. The River front is a little over a block away and this was in the old Alexandria quarter. This would have been great if I were being a tourist...

The hotel itself has a nice business style lobby and a bar which I did not check out. The room itself was nothing extraordinary, but was clean, and had nice amenities. The crown plaza brand has a very nice bedding package which is very comfortable.

The hotel had a shuttle that apparently went to the airport, but I rented a car. Reagan airport was about a ten minute drive.

Room Tip: Upper floors have nice views over the waterfront.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, August 6, 2014
Dear Kahoru W,

Thank you for the wonderful comments about your recent stay. We look forward to responses from our guest. It is our pleasure to have served you. We're happy our location was the optimum in convenience for your travel endeavors and also your enjoyment. We love knowing we achieved our goal in providing you with an overall experience that was exceptional. Thank you for choosing us, and hope to see you again soon.
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Greenville, South Carolina
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 1, 2014

Well this is an old hotel in a remote part of OLD TOWN. Must take a shuttle or drive to main OLD TOWN / KING STREET. Also parking is 20 dollars and wifi is 10 dollars a day--you decide if reasonable. I suggest stay clear.

Room Tip: Stay closer to OLD TOWN or try to obtain room for less than 100 dollars, otherwise , stay somewhere...
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, August 5, 2014
Dear Swiftyl,

Thanks for the observations and the feedback. We appreciate you taking the time to share your experience. Parking is a regular charge to all guest, which is $20 per night which is also very comparable to this area, I also know that in this area you could actually pay more elsewhere. We are sorry that parking charges and the few more blocks to King St. made your stay not pleasant as you would have hoped. I would suggest a few helpful inquiries with the hotel in which you would like to stay, like what additional charges if any for parking, wifi, and breakfast or anything you were expecting or hoping would be free. I believe that making these types of inquiries would help in the future make your stay at any hotel you choose less disappointing. Thank you for choosing us, and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 50 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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