I stayed here for the last three days for a workshop at their sister property, the Holiday Inn. The hotel is perfectly okay, but there are some service issues.
First, the good. The rooms are nice. Beds are comfortable, bathroom clean, good water pressure. Housekeeping is efficient. There is also a microfridge; not all that common in full-service hotels. If you are an IHG member, WiFi is free--otherwise, it's a ridiculous 9.95/day--I would have been unhappy with this--it's slow. The hotel shuttle to the airport is also quite convenient; it runs every half hour.
Service is very "meh". Check-in was friendly and efficient (by the one very nice woman that they have working the desk), but the gentlemen working the desk overall are less than friendly. The worst part, though, was when there was a false fire alarm at 4am on my second night. Not a word from management. I was at one end of the sixth floor, and I barely heard it--it didn't even wake my co-worker. Just as we got up, we got a text from our other co-workers letting us know that it was a false alarm. There was never any acknowledgement from anyone in the hotel that it ever happened. This is shoddy service at its worst.
One last thing--they use "Old Town" in their name. The hotel is NOT in Old Town Alexandria--it's in Old Town North, which is a good hike from King Street and the attractions of Old Town. Only one good restaurant in the neighborhood--TJ Stones (which is quite good).
- Official Description (provided by the hotel):
- Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more less
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- Also Known As:
- Crowne Plaza Alexandria
- Alexandria Crowne Plaza