We reserved two rooms for Christmas Eve, one for my husband and I and one for my son and his wife. My son stayed one night, and my husband and I also stayed Christmas night. My husband is a priority club member and we have been staying in Holiday Inn/Crowne Plazas, etc. for many years. The hotel appeared to be nearly empty. It was like a ghost town. I guess not many people stay in hotels over Christmas. I asked if we could have rooms facing the Potomac River, which is beautiful. The desk attendant said, NO! Not without paying $30 extra. We asked if my son and daughter in law could be upgraded to a suite or larger room because they had a child with them. The attendant's reply was the same. I asked him if rooms were available, and he laughed and said yes, indicating to me that there were MANY larger rooms available as well as river front. We were very perplexed and disappointed that even on Christmas Eve the Crowne Plaza would not bend these ridiculous monetary rules and attempt to provide a nicer stay for us, especially because it appeared we were the only ones staying at this hotel Christmas Eve and Christmas night. Why not offer free upgrades? Why not offer a waiver of $20 for parking??? The lot was empty!! We will think twice about staying there again, and would like a response from you as soon as possible.
- Official Description (provided by the hotel):
- Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more less
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- Also Known As:
- Crowne Plaza Alexandria
- Alexandria Crowne Plaza