Positives- Great location in Old Town, free shuttle to airport, great view of Potomac from the room.
Negatives- I did not see one employee smile the entire time there. Front desk at check in- Only a "do you have a reservation?" No conversation, interest, or information on internet, breakfast options, etc. I was traveling with a colleague and our rooms were right next to eachother. Her room had a fridge. Mine did not. One of my pet peaves is when housekeeping doesnt replace the coffee. I had to call down both mornings for more coffee. Rooms service breakfast one morning took 45 minutes. And my breakfast and internet showed up on my colleagues bill even though we had separate rooms and credit cards. Room was clean and comfortable but trash in the hallways and by elevators was left there for more than 24 hours on two separate occasions. The Railstop Bar was ok but again, not very friendly staff and one bartender could not speak English. HOWEVER- Staff recommended our restaurant that we were there on business for two separate times so that was good.
I work for hotel/restaurant company so I may be extra critical. So that being said- I would stay there again at a really good rate but the staff really needs to gain personality and just SMILE. Dont act like every time I am in front of you, I am an inconvenience or interuption. The only person who was awesome was the Chef who we road in the shuttle with from CP to Holiday Inn down the road.
- Also Known As:
- Crowne Plaza Alexandria
- Alexandria Crowne Plaza
- Official Description (provided by the hotel):
- Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more less
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