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“Good value in the Washington DC area” 4 of 5 stars
Review of Crowne Plaza Hotel Old Town Alexandria

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Crowne Plaza Hotel Old Town Alexandria
3.5 of 5 Hotel   |   901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)   |  
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Ranked #33 of 50 Hotels in Alexandria
Toronto, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Good value in the Washington DC area”
4 of 5 stars Reviewed July 3, 2013

Great location, approx. 15 minutes from DC yet away from the crowds.
Walk or use one of their complimentary bicycles to town. Rooms have a view of the Potomac and while they do not have a swimming pool there is access their sister properties pool.
An added bonus of staying in Alexandria is that the Tourist board will issue a 24 hour parking permit for visitors. Save yourself the $20.00 parking in the lot and park on the street for free!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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480 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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Reedsburg, Wisconsin
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 30, 2013

Staying at Crowne Plazas are usually a good experience but when the staff is as helpful as they were for me in Alexandria - it makes a business trip more tolerable.

Front desk staff were efficient and no matter who I asked for some kind of help around the facility - they were courteous, pleasant and informative. The room was well appointed and quiet - which matters a lot to me. Will definitely rebook anytime I need to be in the area.

Take a walk to Old Town Alexandria along the waterfront - great experience!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, July 2, 2013
Thank you for your comments and feedback of your recent stay. We are very pleased to know your stay, and quality of service was exceptional. We hope that you return soon and experience an enjoyable visit in our great Alexandria area.
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Bourne End, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 29, 2013

The CrownPlaza in Alexandria VA is a modern, well maintained hotel. The entrance lobby is spacious and welcoming with a small amount of seating and a few computers for guest use. A very attractive staircase, decorated with attractive plants leads up to the bar, pub, restaurant and meeting rooms on the second floor.
Bedrooms are spacious with most having fine views of the Potomac. From those looking north one can clearly see the Capitol. Bathrooms are of reasonable size. A nice feature is a “night light” for those of us who have to pay a visit through the night.
The breakfast buffet is basic, but competitively priced. The bar and pub area has a nice ambience and the food served is good, without being “gourmet”.
The hotel's greatest asset is its staff. They are without exception friendly and efficient and make guests very welcome.
Inevitably a hotel located within 30 minutes walk of the centre of “Old Alexandria” attracts conferences and corporate functions. There was a major one while we stayed there. But there was no intrusion into our enjoyment as private guests. The layout of the facilities and the skill of the management ensured that both the conference attendees and ourselves had a good time without getting in each others' way.

Room Tip: We enjoyed our room on the north side with views of Washington across the Potomac
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, July 1, 2013
We do appreciate your comments and feedback about our hotel. It's always great to know that our guest has experience a wonderful stay, and enjoyed the area as well. Hope you make plans to return, we would love for you to enjoy yourself and also also enjoy the area. We have bicycles that are available free to our guest to enjoy the area at their own pace. Look forward to you staying with us again.
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Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 27, 2013

A good hotel in a good location. Great comfortable beds with better than usual included toiletries. Has a free shuttle service to Regan Airport where you can catch the metro train to get virtually anywhere.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, July 2, 2013
Thank you for your wonderful comments on your stay with us. We are glad to know that we were the perfect location and that our complimentary shuttle service was also of great service. We also encourage you that the next time you visit with us, try our complimentary bicycles to see the our local area, and to go on the bike trails. You haven't seen enough so must come back.
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Washington
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 24, 2013

The Plaza is not a terrible hotel. I find it curious that the more stars a hotel has, the less in room amentities. In the Plaza's case, you must request a refridgerator ($10), they do not come standard. If you want a hottub, forget it. They only exist in the suites. The rooms are average and the hotel could use some cosmedic surgery.
On the plus side, through the discount sites you can get a room for under $100. If you must travel into DC, the hotel operates a free shuttle every 30 minutes to Reagan airport where you can catch the Metro (subway) starting around 5 A.M.
For food there are 2-3 restraunts around, a grocery store and a liquor store all within about 2 blocks. After that, its about a mile to King st (the main drag) for food and shopping.
Its not bad, its just not good.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, June 25, 2013
Thank you for your valuable comments and feedback. We are always appreciative of all comments our guest leave us. They are looked at very seriously to improve our guest's stays with us. Our goal is that our guest stays are an outstanding stay of great service and value. We apologize we were unable to fulfill the request for that particular accommodations and the frustration and inconvenience it caused you. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Again, thank you for staying with us and taking the time to give feedback.
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Brisbane, Queensland, Australia
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 23, 2013

Stayed with my husband as part of a large tour group

LOCATION just out of central Alexandria, but walkable to all the action and the Pontomac river. Supermarket only 1 block away. 15 minutes from DC (traffic dependant!)

FACILITIES stock standard. Pool located at partner holiday inn around the corner. Shuttle service to Alexandria if you don't want to walk. Business centre downstairs (2 computers and printer). Heard rumours of free wifi throughout the hotel, but could only locate overpriced service, disappointing given the large business and tourist traffic that comes through

ROOM large and spacious. Excellent air con. Lots of lights and a night light near the toilet in the bathroom is a nice touch. Block out blinds ensure a good nights sleep. No safe in room. Really nice toiletries.

BED super comfortable, lots of pillows

STAFF friendly and helpful. Everyone smiles!

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, June 25, 2013
Thank you so much for sharing your comments about your stay with us. We extremely happy to hear you stay was a great one. Your experience is the goal we have for all of our guest. Hope to see you again soon.
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Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

I would call this a great hotel that'll blow you away. It's just what it is-a solid good stay.

I liked the rooms but the lobby and hallways consistently had weird odors. The room was great, had nice toiletries, fancy sleep aids but the bathrooms and ballrooms need a major overhaul. It looks like they were half updated.

The bar leaves something to be desired. It's not bad but its not gear either. They have cheap happy hour drinks.

The hotel is a bit further from the pier and King St where all the action is.

Overall my gf and I were satisfied.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, June 25, 2013
Thank you for giving us your valued feedback and comment on your stay with us. We are always happy to hear about your experience. In sharing your experiences with us it helps us to ensure great stays for our other guests, so we are very appreciative of you taking the time to do so. They are of great importance and allow us to monitor and improve in the areas you have mentioned. Thank you again and we look forward to you staying in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 50 Hotels in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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