We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good enough - if you want to be in Old Town” 3 of 5 stars
Review of Crowne Plaza Hotel Old Town Alexandria

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Crowne Plaza Hotel Old Town Alexandria to your Saves list
Crowne Plaza Hotel Old Town Alexandria
3.5 of 5 Hotel   |   901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Weekend Savings!
Ranked #29 of 49 Hotels in Alexandria
North Carolina
Top Contributor
215 reviews 215 reviews
212 hotel reviews
Reviews in 119 cities Reviews in 119 cities
247 helpful votes 247 helpful votes
“Good enough - if you want to be in Old Town”
3 of 5 stars Reviewed May 7, 2013

The hotel is fine - a bit older. It looks like it once hosted some grand events but today is a third string property.

The airport shuttle was confusing. It ran late, the van was too full so folks were left waiting for the next shuttle, the driver spoke little English. I got to the hotel - but it was indicative of the entire experience.

The rooms are decent sized. The property is quiet enough.

Overall it was basically a Holiday Inn with lipstick.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, May 8, 2013
We are appreciative of all comments and feedback our guest leave for us. We are happy share all comments with our staff which is helpful and constructive in fueling our mission to make our guest have a more enjoyable to stay with us. We are sorry we did not meet your expectations with the complimentary shuttle service provided. We look forward to you in the future for you to come an stay with us again in the Alexandria area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

440 reviews from our community

Traveler rating
    92
    164
    109
    51
    24
See reviews for
79
105
32
143
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Green Bay, Wisconsin
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 5, 2013

On an 18 day trip we spent two days here because my wife was attending a conference at this location. So, we did not pick this hotel utilizing TripAdvisor. On our 18 day trip we always stayed at places with free wireless internet service, free breakfast and reasonable rates given the location. Given our criteria, we could have found other places in the area that met all our needs for less money. But in looking at the reviews we would say that while this was an acceptable place to stay, there are better choices. It is about a 20 minute walk to the “Old Towne” area. Our room was a traditionally sized hotel room and was fine. There is a charge for internet service and no free breakfast provided. Utilize TripAdvisor rankings and you should find places that offer greater value.

Room Tip: Ask for a room with a view up the Potomac River to Washington D.C. (great views of the river, the na...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, May 28, 2013
Dear Unionrep1,

Thank you for staying with us and providing us a candid feedback. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Kind regards,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 2, 2013

I stay at this hotel on occasion and have found the staff to be very pleasant. Two people who have consistently gone above and beyond the call of duty are Florivi Diaz (front desk) and David Collier (bellman/shuttle van driver). They both deserve public praise. If you stay at this hotel, they will always give you a helping hand if you need one.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowie, Maryland
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 28, 2013

This is a well-maintained, older hotel. I found it to be very clean and comfortable. We had a room on one of the top floors with a great view of the river. Our one problem was that the television did not work, but the maintenance staff quickly took care of that. All in all, it was a pretty good experience.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 27, 2013

Hubby and I decided we wanted to go to some of the places we missed in our 30 years of living in NOVA so we booked 3 nights here. The room was ok, well, the view was great - up high facing the river. Walls were thin and our neighbors loud. The TV was Dish, analog, and poor local channel reception. We walked to breakfast each day...better options and price. It was a hike to King Street (shopping and good restaurants), and to the Metro (unless you waited for the shuttle). Next time we'll go to a place close to Metro.

Room Tip: Up high facing the River.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, May 17, 2013
Thank you for the your feedback and comments. We are always eager to hear what our guest think. I understand our location may not have been a convenient location for itinerary. Even though the accommodations were comfortable. We hope that the next time you return to the area you will want to enjoy our bicycles that are free to the guest to use to site the area. We are also very close to other places of interest in the City of Alexandria. Hopefully next time, we could give you information on what's enjoyable near by to see.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Top Contributor
192 reviews 192 reviews
56 hotel reviews
Reviews in 60 cities Reviews in 60 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed April 26, 2013

The hotel looks great. Checking in caused problems, as there were some computer issues. I got a room, however when I opened the door the room was already occupied (OEPS!!!!). The computer was blaimed. The second room (317) was large and had good beds (Queens) (I slept well). There is no safe or refrigerater in de room(!!!). The internet is to be paid for ($9.00 a day). When you have more devices (phone, laptop, tablet) you have to pay for each seperately. I made a complain, which resulted in a single payment when I would leave my name and address (so I did!). My reservation included breakfast (scrambled eggs, sausage, bacon, toast and some cornflakes). Initially I booked directly at the hotel. I found out that it would be much cheaper doing so through a booking site (Expedia). It saved me 50%(!!!).

The service at the bar was (very) slow. The bar itself looked nice.

The reason I stayed in this hotel was, that all other hotel were fully booked. This hotel still had rooms available. I normally stay at Monaco (Kingstreet).

It is about 15 minutes walking to downtown (King Street). The walk along the Patomic is nice.
Parking is not included ($20,00)

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, May 8, 2013
Thank you for the feedback and comments. We look to our guest to give their feedback that we may better accommodate the needs of our guest. We apologize for the inconveniences you experienced during your stay. We are constantly training our staff, and will share your experience to our staff to further enlighten them on ways to accomplish the goals of our mission to great guest service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2013

Not the newest or most recently refurbished hotel in Alexandria- but very convenient with a shuttle to Washington National. Have been staying there off and on for over 8 years- the amazing things is that some of the staff have been there that long as well! Turnover appears to be low which I take as a good sign. In particular, Jose, in Maintenance is especially helpful (seems I have had several issues over the years but that is my usual luck- not a reflection on the hotel)- after replacing parts in the toilet, he came back with disinfectant to clean any surfaces he might have touched- including the door knobs! David Collier has been promoted from van driver to Concierge and is always smiling and available to help. Anna who cleaned my room also did a great job-

Room Tip: Ask for a higher up room- better view- also away from the elevator helps.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Hotel Old Town Alexandria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 49 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Orbitz, Priceline, Otel, Reservation Counter, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Hotel Old Town Alexandria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

Owners: What's your side of the story?

If you own or manage Crowne Plaza Hotel Old Town Alexandria, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.