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“Nice room” 4 of 5 stars
Review of Crowne Plaza Hotel Old Town Alexandria

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Crowne Plaza Hotel Old Town Alexandria
3.5 of 5 Hotel   |   901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)   |  
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Ranked #30 of 49 hotels in Alexandria
Alexandria, Egypt
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“Nice room”
4 of 5 stars Reviewed March 28, 2013

Hi. The room was as its star rating said it would be. It's right on the river and ten minutes to airport or metro rail to city. They have an airport shuttle on the hour and the half hour so if you won't ot go to the city, you don't have to take a taxi. I was in a hurry and couldn't wait so the metro was only a six dollar taxi ride. Parking is $20.00 per night so watch that. There are meters on the street a five minute walk but not sure how much or if you have to keep feeding the meter. Enjoy

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, April 3, 2013
Thank you for the recognition and feedback on your stay with us. It pleases us to know that we were able to accommodate and give the service you expected. It is our goal to make sure every one of guest has absolutely fantastic stay. Next time you stay with us and aren't in a hurry try out the bicycles that we have available that our free to our guest to enjoy the area. We look forward to seeing you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Wheat Ridge, Colorado
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 20, 2013

I think this is an older hotel, but the rooms are up to date with great furnishing and an excellent bed. My only complaint about the room was a noisy and erratic heater/air conditioner. If I stayed more than one night I might have changed rooms.

As an IHG Priority Club member you get a goody bag, free internet and a free breakfast. That's a good thing, but I wonder why they don't offer free parking in their spacious garage area? They want to charge you $20 a day, $15 if you're a member. I can appreciate that the hotels on King St charge for parking, but the Crowne Plaza is several blocks away. Free parking would be a great incentive to stay there.

Overall, it's the room that counts, and this room was spacious, comfortable and worth the price when compared to others in the area.

Room Tip: See how much noise the air conditioner makes
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2013 via mobile

I was recently there on a conference meeting for the Autism Society. The check in with Ashiya was excellent.I had arrived fairly early and luckly she had a room for me. This room had a very beautiful view of the river and had a microwave and refidgerator for my medication. Later that evening my colleagues where arriving in off the shuttle to check in and I was greated by Ashiya again with her family. My colleageues informed me that they had been chatting with her daughger during the ride over to hear that they where going on Vacation to Disney for the first time and she was so excited. As they approched the lobby to check in, it was very crowded with people. Ashiya took her coat off and made her family have a seat and went behind the counter and jumped in to help right away. With her assistance my colleagues and I was able to make it for dinner in which she reserved and recommended. I look forward to staying there again.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 20, 2013
Thank you for your affirming comments about our staff and hotel. We are extremely happy to hear that a member of our staff exemplifies the hotel's desire for a great guest service experience, and at such a personal level. Great job Ashiya! We hope that when you're back in the area, that you return here to be greeted with more of the same great experiences we desire every guest to encounter.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 18, 2013

Stayed at this hotel recently on business, have a very favorable opinion of this hotel! This hotel offers all of the trappings of a luxury hotel, just minus the price and the pretension. This property offers access to DC and the Old Town district. I enjoyed the guestroom; it was clean, comfortable and large enough to spread out. If you ever find yourself in need of somewhere clean and comfy, look these guys up. By the way, the breakfast is an awesome way to get your day going.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 20, 2013
Thank you for the very nice comments and positive recognition. We are happy that you found your stay with us to be a great stay. We look forward to your returning to visit us on a vacation in the future, you know the saying all work and no play. So when your ready to play we hope you come and play here and enjoy yourself and experience the area with that intent.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2013

We really enjoyed our stay here. It is an older hotel but very clean and nice. The view of the Potomac is great. Walking distance to King Street and great Alexandria restaurants. The room was very clean. The staff was really nice too. They went out of their way to accomodate us in every way. They answered questions, helped with restaurant reservations, etc. Ayisha at the front desk may be the nicest person I have encountered while traveling. They should make her management. She knows how to treat a guest. The best part is they have bikes for loan for guests. We got up early and rode bikes along the river and then to get coffee. Again, great stay! Will be back!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 20, 2013
Thank you for all the great comments we love the positive feedback. It is truly our pleasure to service our guests. I am glad to hear that are location worked out so well for you. We are extremely happy to hear that our staff made your stay a memorable stay. And we are really happy to here your thoughts on the bikes for our guest. We thought it be a great niche for the visitors to this area. We certainly look forward to your return.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2013

The room decor may be a little dated and the bed is a tad firm for my taste but overall a very comfortable place to stay. The view of the river is fantastic. I love the location in Old Town Alexandra! Great charm and small town feel in the city.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 13, 2013
Thank you for your comment. I am glad to hear that are location worked out so well for you. Next time you stay with us try out the bicycles that we have available that our free to our guest to enjoy the area. We look forward to seeing you return in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
1 review
3 of 5 stars Reviewed March 4, 2013

Staff is weird here. They don't answer the phone when you call down to the front desk. The person delivering room service was not very friendly. They sent a repair guy to my room at 9 pm to fix a fluorescent light in the bathroom.

It's not very convenient to the Metro. Luckily I only paid $72/night on Hotwire.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 6, 2013
Thank you so much for your comments, we always look forward to hearing from our guest on how we can improve. I am sorry that you had an issue with our front desk service and staff. It is our goal to make sure every one of guest has absolutely fantastic stay. We are constantly training our staff and empower our people to make sure our guests are satisfied. We are sorry that you felt that we did not live up to that goal. We do hope you come again and experience a more enjoyable stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 49 hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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