We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay!” 5 of 5 stars
Review of Crowne Plaza Hotel Old Town Alexandria

Save Saved
You added Crowne Plaza Hotel Old Town Alexandria to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Crowne Plaza Hotel Old Town Alexandria
3.5 of 5 Hotel   |   901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #28 of 49 hotels in Alexandria
Richmond, Virginia
1 review
3 helpful votes 3 helpful votes
“Great Stay!”
5 of 5 stars Reviewed March 10, 2013

We really enjoyed our stay here. It is an older hotel but very clean and nice. The view of the Potomac is great. Walking distance to King Street and great Alexandria restaurants. The room was very clean. The staff was really nice too. They went out of their way to accomodate us in every way. They answered questions, helped with restaurant reservations, etc. Ayisha at the front desk may be the nicest person I have encountered while traveling. They should make her management. She knows how to treat a guest. The best part is they have bikes for loan for guests. We got up early and rode bikes along the river and then to get coffee. Again, great stay! Will be back!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 20, 2013
Thank you for all the great comments we love the positive feedback. It is truly our pleasure to service our guests. I am glad to hear that are location worked out so well for you. We are extremely happy to hear that our staff made your stay a memorable stay. And we are really happy to here your thoughts on the bikes for our guest. We thought it be a great niche for the visitors to this area. We certainly look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

358 people have reviewed this hotel

Traveler rating
    75
    122
    93
    47
    21
See reviews for
64
80
27
121
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Roanoke, Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2013

The room decor may be a little dated and the bed is a tad firm for my taste but overall a very comfortable place to stay. The view of the river is fantastic. I love the location in Old Town Alexandra! Great charm and small town feel in the city.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 13, 2013
Thank you for your comment. I am glad to hear that are location worked out so well for you. Next time you stay with us try out the bicycles that we have available that our free to our guest to enjoy the area. We look forward to seeing you return in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
1 review
3 of 5 stars Reviewed March 4, 2013

Staff is weird here. They don't answer the phone when you call down to the front desk. The person delivering room service was not very friendly. They sent a repair guy to my room at 9 pm to fix a fluorescent light in the bathroom.

It's not very convenient to the Metro. Luckily I only paid $72/night on Hotwire.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 6, 2013
Thank you so much for your comments, we always look forward to hearing from our guest on how we can improve. I am sorry that you had an issue with our front desk service and staff. It is our goal to make sure every one of guest has absolutely fantastic stay. We are constantly training our staff and empower our people to make sure our guests are satisfied. We are sorry that you felt that we did not live up to that goal. We do hope you come again and experience a more enjoyable stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 3, 2013

I recently stayed at this hotel because of a reservation mistake at another hotel. I was able to get a great rate at the last minute. The hotel is located 2 miles from Reagan Airport and provides a convenient shuttle service. They also will take you to Old Town Alexandria if possible. I was able to walk to the King Street area for dinner, about 8 blocks. My room was on the 12th floor, with a spectacular view of the Potomac River, with the U. S. Capitol in the background. The room was large, with a very comfortable bed and nice amenities. There was no noise from the adjacent rooms or the hallway. The staff was extremely courteous and helpful. I highly recommend the Crowne Plaza for trips to the Alexandria area , or for quick access to Reagan Airport.

Room Tip: Ask for a river view room.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 6, 2013
Thank you for all the great comments we love the positive feedback. It is truly our pleasure to service our guests. I am glad to hear that are location worked out so well for you. We are so glad that you enjoyed your stay with us. I hope you had the opportunity to enjoy our amazing food options such as the Railstop Gastorpub featuring hand crafted beers and specialized regional cuisine to wow your taste buds. Our intention at the Crowne Plaza is to make you feel as comfortable in our hotels as you would if your were in your own home with a splash of some spectacular views.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodworth, Louisiana
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 23, 2013

Fresh lemony smell everywhere, especially as you enter lobby. Love the large room with great comfortable bed and bedding. Location is central to sights and transportation: shuttle to airport and metro.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, February 26, 2013
Thank you for your great comments and your positive feedback. It is truly our pleasure to service our guests. I am glad to hear that our location worked out so well for you. We also have a shuttle to King Street you might want to take advantage of as well, or the bikes we offer free for the guest see the attractions in Alexandria. We hope you enjoy yourself next time you visit us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 stars Reviewed February 17, 2013

Great to stay for the for a weekend trip. The front desk clerk Ms. Ashiya Brown was very helpful during me & my wife stay. We will come again whenever we come back to Old Town. I enjoy the dinner surface in the area. Also, drove around Old Town to sightseeing the different areas.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review, February 22, 2013
Thank you for your positive comments of our staff. Glad you had such a great weekend and enjoyed the restaurants in our area. Please let us know the next time you are in the area we'll give you some insider info on more local attractions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
90 reviews 90 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 16, 2013 via mobile

I have stayed at this hotel under this name and the Ramanda dozens of times over the last twenty years for business and I can't ever remember being disappointed. Just there for a couple of nights had a nice room with a view of the river. Front desk and bell staff helpful and polite. As a runner it is right in the path along the river close to old town etc. Is it high end no but a nice solid hotel for a good price. Resturant is fine if you don't want to go out. The intuitive thing different than last year was what appeared to be homeless people around the front door not once but every time I walked in and out. Staff seemed to know them hey maybe or was the GM

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, February 22, 2013
Thank you for your comments and being a loyal customer to us. We really hope you let us know the next time you will visit with us. Being a runner we could tell you of other activities for your exercise and enjoyment. We will pass on your positive feedback to our staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Crowne Plaza Hotel Old Town Alexandria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Old Town Alexandria

Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 49 hotels in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Expedia, Priceline, Orbitz, Agoda, TripOnline SA, Otel, Asiatravel.com Holdings, Hotels.com and Venere so you can book your Crowne Plaza Hotel Old Town Alexandria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Crowne Plaza Hotel Old Town Alexandria, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.