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“Great Location, spectacular view” 5 of 5 stars
Review of Crowne Plaza Hotel Old Town Alexandria

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Crowne Plaza Hotel Old Town Alexandria
3.5 of 5 Hotel   |   901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)   |  
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Ranked #29 of 49 Hotels in Alexandria
Little Rock, Arkansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great Location, spectacular view”
5 of 5 stars Reviewed March 3, 2013

I recently stayed at this hotel because of a reservation mistake at another hotel. I was able to get a great rate at the last minute. The hotel is located 2 miles from Reagan Airport and provides a convenient shuttle service. They also will take you to Old Town Alexandria if possible. I was able to walk to the King Street area for dinner, about 8 blocks. My room was on the 12th floor, with a spectacular view of the Potomac River, with the U. S. Capitol in the background. The room was large, with a very comfortable bed and nice amenities. There was no noise from the adjacent rooms or the hallway. The staff was extremely courteous and helpful. I highly recommend the Crowne Plaza for trips to the Alexandria area , or for quick access to Reagan Airport.

Room Tip: Ask for a river view room.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, March 6, 2013
Thank you for all the great comments we love the positive feedback. It is truly our pleasure to service our guests. I am glad to hear that are location worked out so well for you. We are so glad that you enjoyed your stay with us. I hope you had the opportunity to enjoy our amazing food options such as the Railstop Gastorpub featuring hand crafted beers and specialized regional cuisine to wow your taste buds. Our intention at the Crowne Plaza is to make you feel as comfortable in our hotels as you would if your were in your own home with a splash of some spectacular views.
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433 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Woodworth, Louisiana
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 23, 2013

Fresh lemony smell everywhere, especially as you enter lobby. Love the large room with great comfortable bed and bedding. Location is central to sights and transportation: shuttle to airport and metro.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, February 26, 2013
Thank you for your great comments and your positive feedback. It is truly our pleasure to service our guests. I am glad to hear that our location worked out so well for you. We also have a shuttle to King Street you might want to take advantage of as well, or the bikes we offer free for the guest see the attractions in Alexandria. We hope you enjoy yourself next time you visit us.
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Baltimore, Maryland
1 review
5 of 5 stars Reviewed February 17, 2013

Great to stay for the for a weekend trip. The front desk clerk Ms. Ashiya Brown was very helpful during me & my wife stay. We will come again whenever we come back to Old Town. I enjoy the dinner surface in the area. Also, drove around Old Town to sightseeing the different areas.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Director of Sales at Crowne Plaza Hotel Old Town Alexandria, responded to this review, February 22, 2013
Thank you for your positive comments of our staff. Glad you had such a great weekend and enjoyed the restaurants in our area. Please let us know the next time you are in the area we'll give you some insider info on more local attractions.
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Top Contributor
116 reviews 116 reviews
48 hotel reviews
Reviews in 47 cities Reviews in 47 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 16, 2013 via mobile

I have stayed at this hotel under this name and the Ramanda dozens of times over the last twenty years for business and I can't ever remember being disappointed. Just there for a couple of nights had a nice room with a view of the river. Front desk and bell staff helpful and polite. As a runner it is right in the path along the river close to old town etc. Is it high end no but a nice solid hotel for a good price. Resturant is fine if you don't want to go out. The intuitive thing different than last year was what appeared to be homeless people around the front door not once but every time I walked in and out. Staff seemed to know them hey maybe or was the GM

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, February 22, 2013
Thank you for your comments and being a loyal customer to us. We really hope you let us know the next time you will visit with us. Being a runner we could tell you of other activities for your exercise and enjoyment. We will pass on your positive feedback to our staff.
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Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 11, 2013

I am a Priority Club Gold member and recently stayed at the Crowne Plaza Old Town Alexandria twice within a month--once for seven nights and the other for three nights. The room was comfortable and the view of the Potomac was excellent. The room service and especially the front desk staff (like other guests, extra kudos to Ashiya) made our stay special! As a frequent traveler, I appreciate your service and hospitality!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, February 22, 2013
Thank you for the being one of our Loyal Priority Club members and having such positive feedback for us. We are glad and it our pleasure to have made your stay an enjoyable one. We hope the next time you visit us you will take advantage bikes we have available for the our guest to explore the area. There's a farmer market near by if you happen to stay over on a weekend you might enjoy.
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Merchantville, New Jersey
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 7, 2013

This hotel was very average and bland. Rooms are a little outdated and in need of upgrades, we had a partial view of the city. We came during inauguration so it was madness the entire time. Not enough staff was on duty to handle the large groups in house. It was pointless to ask the front desk any questions because we would have to stand in line for 30 minutes to ask a question. Not impressed...
We had an issue being double charged for parking but when we called a nice lady corrected the mistake without any hassle. Thank you!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review, February 20, 2013
Dear HotelLove88,

Thank you for taking the time to express your thoughts and concerns. . I was delighted to read that after some initial issues with your stay, these were soon sorted and this allowed you to enjoy your stay with us. We will always endeavor to ensure that all our guests stays are comfortable. I would also like to apologize for any inconvenience the room conditions may have caused you. Your comments are being reviewed by the hotel's management and appropriate action will be taken.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Janice A
Case Manager
IHGCare
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1 review
4 of 5 stars Reviewed February 4, 2013 via mobile

I recently had a , three day stay at the Crown Plaza. I was having a bad day but went to check-in and was greeted by the front desk staff. I'm sure they seen that I was upset at the the time, Ashiya was great and very professional. She let me know about things to do in the area and I thank her for that. Had a great one and stay.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 49 Hotels in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Old Town Alexandria 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
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Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza

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