Have stayed at this establishment a few times. I can honestly say that despite the name and general location, this property chronically falls down on the job of meeting expectations. You don't come here expecting a Motel 6 experience.
The front desk is consistently inept -- whether taking initial reservations, dealing with housekeeping or room issues, or answering rather simple questions and/or providing local information. Either Crowne has bad systems, bad management, bad training -- or all three.
Also, I would second the comment about taking care of additional charges after the fact. This is one hotel I would not trust to leave without getting a FINAL bill.
The location is nice, near a small park where you can enjoy the waterfront. However, using "Old Town" in the name implies a location almost a mile to the South. You are not likely to walk to the real Old Town, though you certainly can.
And, while the neighborhood is nice enough, it is near absolutely nothing. Good for quiet, but requires a car to do anything.
Why they charge for parking is a complete mystery. Ditto WiFi service. Both are a necessity for the location and type of traveler -- they ought to be included in the price IMHO.
The rooms are adequate, but unimpressive.
- Official Description (provided by the hotel):
- Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more less
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- Also Known As:
- Crowne Plaza Alexandria
- Alexandria Crowne Plaza