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All 50 Alexandria hotels

Crowne Plaza Hotel Old Town Alexandria: Traveler Reviews

3.5 of 5
901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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58%
Ranked #29 of 50 hotels in Alexandria
Most recent review
4 of 5 stars Reviewed October 27, 2012
Bruce M Barrie, Canada
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266 reviews from our community

Traveler rating
    58
    88
    71
    31
    18
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Families
46
 
Couples
57
 
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21
 
Business
92
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Barrie, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Nice Hotel-Little Hiccups though ...”
4 of 5 stars Reviewed October 27, 2012

I have read some of the other reviews. The breakfast buffet is OK and you do have other selectiions rather the bacon and eggs. Usually people want to read the bad things so, I will high light the items that could be improved. There is a charge for internet.-Thats Bad(There is an internet cafe down the street though). No bar fridge in my room.(-I should have asked.) I had to wait over an hour for the shuttle bus at the airport(.-They must of filled up with crews first, Oh well.) There is no taxi stand so you need to wait anywhere from 10 to 25 minutes for a taxi at the hotel.(-Staff will call you one.)You can hear the jets as the hotel is adjacent their flight path.(-They can't improve their location, just be aware.) I don't want anyone to think I'm mean. This is a nice hotel, reasonably priced, with a friendly staff. I would not hesitate in reccommending it, but it does have a couple of Hiccups though ...

Room Tip: Not a room tip-The shuttle bus is white and has Holiday Inn and Crowne Plaza written on it.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bruce M about Crowne Plaza Hotel Old Town Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Top Contributor
95 reviews 95 reviews
52 hotel reviews
Reviews in 50 cities Reviews in 50 cities
125 helpful votes 125 helpful votes
“Nice hotel, pay for wifi”
3 of 5 stars Reviewed October 24, 2012

My wife and I stayed here on 21 and 22 September as part of a Cosmos bus tour to Los Angeles. We had a large room with two huge and very comfortable beds, a flat screen TV and tea and coffee making facilities, with a small balcony and a nice view of the Potomac River. The hotel was very clean, has a spacious and quite impressive lobby area and plenty of parking. The wifi costs $9.95.
The nearby area is very quiet, with a few shops in the next block. The main street of Alexandria (worth a visit) is about eight blocks away. We bought return tickets on the public bus, but the bus we caught to return to the hotel was from a different company and didn't accept our return tickets.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask Stickman1 about Crowne Plaza Hotel Old Town Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Midlands
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
“Lovely hotel in a lovely town however be prepared for lots of aircraft noise”
4 of 5 stars Reviewed October 22, 2012 via mobile

We stayed at this hotel as part of a tour and had an enjoyable stay except for the constant noise from the airport. This hotel is located under a major flight path with planes taking off from 5.30am until midnight. The good points are this hotel is located in a beautiful picturesque town, we felt very safe and comfortable walking around. There is a little supermarket within a few minutes walk which is open until midnight, they have a good selection and the staff are very friendly. There are a couple of diners across the road which are ok for breakfast and a couple of small local restaurants. For a real feel to the place take the complementary shuttle bus into town (about 9 blocks), the town is fantastic lots of lovely bars, restaurants and shops and very safe. The town is a nice contrast to busy Washington DC and although it is quite far from the city centre it is a nice relaxing place to be (if you discount the aircraft noise). This hotel does not offer complementary WiFi and this is the first hotel I have stayed in the US the charges for this service. Complementary coffee available in the mornings, staff friendly and efficient. Overall a nice, comfortable and clean hotel if you can cope with the noise.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Chilly25 about Crowne Plaza Hotel Old Town Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
1 review
1 helpful vote 1 helpful vote
“bad service”
2 of 5 stars Reviewed October 18, 2012

Staff very unfriendly and reluctant to help. Room and bathroom not updated since years (bath-tube enamel repaired with simply peinture). Restaurant facilities very poor and also not refurbished since years.

Room Tip: Not on the side of the small train
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Guillermo Mahr M about Crowne Plaza Hotel Old Town Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review
October 31, 2012
Dear Guillermo Mahr M,

Thank you for posting a review of our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide a clean place to stay. I am sorry our hotel fell below your expectations and regret you were not satisfied with the service you received from our staff. I have taken note and wish to thank you for your valuable comments as this assists us in continually improving the quality and services that we offer to our guests.

I appreciate your feedback and hope that you'll give us a chance to serve you again in the future.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“Simply Very Average at Best”
3 of 5 stars Reviewed October 10, 2012 via mobile

The location of this hotel is certainly less than optimal. It's about nine blocks from the old town area and approximately 6 blocks from the water taxi which takes you to the national harbor area. They run an extremely limited number of shuttles and take you only to one stop in the the Old Town area. They were not even willing to take me to the train station in Old Town which is only 1.8 miles from the hotel. Instead I spent $14 for their flat fee driver who didn't have change for his overpriced rate. Cabs to the local /Gaylord conference center (6 miles) runs $15-20 one way. Advice from staff about water taxi schedule was completely wrong. Was told it runs every 20-30 minutes when in reality it was 1 hr 20 minutes.

Staff was pleasant throughout- front desk, restaurant, housekeeping. The room was nice/average. The bar/restaurant was average.

I expect better amenities /services from a Crowne Plaza. I've had more from lower star hotels.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Region: United States > Virginia > Alexandria
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotels in Alexandria
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
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