Alexandria is the national headquarters location for two professional associations I belong to, one of which hosted a working weekend for a certification exam it was about to launch. At a large-group rate of $109 a night, this hotel was the association's lodging of choice for those of us on the certification committee in '05.
As I write this review 2-1/2 years later, I'm not surprised the Radisson unloaded this property. The front desk staff back in May '05 was pretty brain dead to the point where some of my colleagues and I had to rouse them through informal coaching on basic customer service. (The Radisson clearly made out that weekend with $3,000 to $5,000 worth of training for $0!!!)
The inattentiveness extended to the housekeeping staff. My room, clean as it was, had a mini-bar containing a USED—yes, used, single-sip—bottle of water some cheapskate customer thought he or she could simply re-mix among the unused beverages in order to skip paying! I turned in that backwashed bottle, making sure I wasn't charged for it.
Although the remainder of the room was perfectly livable, I felt our association could've done better. And, after reading reviews reflecting more recent stays, you can bet I won't be returning to this place—even if I am a Holiday Inn Priority Club member!










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