I have stayed here multiple times over the years.. This hotel has always been a great place to enjoy the Alexandria area. Great location, nice clean rooms and common areas.. I did eat at the piano bar restaurant and the staff there couldn't have been nicer. When I couldn't find anything appealing to me they offered to make me something I wanted.. so a nice turkey sandwich was prepared for me which didn't even appear on the menu.. Some may think that's a small thing but simply demonstrates their dedication to customer service.