I just spent two nights at this property and it was top notch from check-in until check-out.
I arrived at the hotel much earlier than anticipated (10 a.m.) and I did not expect an early check-in. When I reserved the room I requested a room on a high floor that was away from the elevator and QUIET. Noting this request, the person at the check-in desk said that a suitable room was not available, but that they could store my luggage, take my cell phone number, and call me as soon as the room was ready.
She said that the occupants of my room had requested a late check-out, but it appeared that they were not going to need it. She called someone on the cleaning staff and told them to make my room a priority. I left and walked along King Street, had lunch, and returned to the hotel. I expected to sit on one of the sofas or plush lobby chairs to wait, but within a very short time she called me and provided the room keys, had my bags readied, and I was on my way to the room by 1:30 p.m.
The room was large and well appointed. The marbled bathroom was actually two rooms with one area with the sink and another with the tub and toilet. L'Occitane toiletires were provided. There were lots of plush towels, a small toiletry jar with Q-tips and cotton balls.
There was a closet in the bedroom. It contained a safe, an ironing board an iron and an umbrella--nice touch! There were three robes, all wild animal prints. One was short and two were long. There were some other items for sale that were in plastic bags--silk pjs and boxers--and I pushed them to one side. I was only there for a brief stay, but there was adequate room for my needs.
There was an entertainment stand with three drawers on one side and a mini bar on the other that held the nice flat screen television. A clock radio with ipod dock was playing NPS when I entered the room and a plate containing fruit and chocolate was waiting for me.
In addition to the cold items in the mini-bar--lots of drinks--there was an assortment of items including razor, toothbrush, first aid kit, intimacy kit, chocolate, nuts, candies, etc. for sale. I was very appreciative of these items even though I did not purchase any of them.
There were two fabric-covered footstools at the end of the bed, a desk with a nice desk chair, and a chaise. There were two bedside tables on either side of the king bed.
There was a trash can for recyclable items which I thought was wonderful. And best of all, there were real fresh flowers in the bathroom and in the bedroom and a live goldfish in a small round bowl on the desk. A card by the fish said his name was Peewee.
All in all the decor and the amenities of the room were excellent.
The room (#533) was quiet. I did not notice any annoyance from the air conditioner. The temperatures in the public area were fine to me. On Saturday a young man set up on the sidewalk across from the hotel with upturned buckets and he played "drums" there for several hours. I could hear this noise but he played at a reasonable hour so it did not disrupt my sleep and his playing was not something the hotel could control.
I enjoyed the Saturday market at the govt plaza near the hotel and i had breakfast in the hotel restaurant. The breakfast was fine--nothing stellar.
I did order room service one night and the person who responded had a difficult time understanding my order. His English was not good and the conversation was difficult with my repeating things and his asking me things I could not understand. It was probably as frustrating for him as it was for me. I had a burger and a salad and both were fine. The dessert I received did not match what I thought I ordered. I gave up getting the person to understand that I wanted a pinot noir and finally agreed to a merlot. The food was fine--no complaints.
When I checked out the clerk gave me a receipt without my asking for it. She asked if I needed an envelope for my receipt and if I needed transportation. I told her I planned to get a taxi at the stand out front. I went out and into a cab to go to the airport.I had seen the shuttle arriving and leaving the hotel during my entire stay and I knew that it offered rides to the airport, but I also knew that I might have a wait and/or I might have to wait while other guests disembarked at concourses other than my own so I wanted the speed of a taxi. I intended to fly out on an earlier flight if possible.
There was free Internet in the room and I used it with no difficulty. There was free coffee and hot tea in the lobby every morning.
The hotel was very convenient to the many shops and dining options of Old Town Alexandria. It was within a few blocks of the water taxi departure and arrival dock.
If I am in this area again I will not hesitate to choose the Monaco. The price was less than most of the other properties I checked and there were more amenities than offered at the other spots. I did not use the pool or the business center so I can not remark on them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.