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“Simply Amazing” 5 of 5 stars
Review of Monaco Alexandria, a Kimpton Hotel

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Monaco Alexandria, a Kimpton Hotel
4.0 of 5 Hotel   |   480 King Street, Alexandria, VA 22314 (Old Town)   |  
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Ranked #5 of 50 Hotels in Alexandria
Certificate of Excellence 2014
GreenLeadersGold level
Harrisburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Simply Amazing”
5 of 5 stars Reviewed November 5, 2012

It's been a year since we were there (4/2011), but it left a lasting impression. First of all we stayed there through a timeshare promotion. So I can't comment on the value of room rate per se. But if it's in your price range, it's worth every penny.

It is absolutely the grandest hotel I have ever had the pleasure of staying at. Lobby is a wonderful area to lounge. The Manager complimentary wine & cocktail hour with snacks is a fantastic treat each afternoon in the lobby. Adjacent bar offered amazing/creative drinks.

Room was very impressive. Besides the super comfy bed, we enjoyed the animal print robes, extended shower curtain bar, and shaving mirror. All 3 of which we have added to our home because of enjoying there. Simple things in life make a difference.

If you love dogs, they are welcome. Fitting since Old Town loves them too. Ideal location. We parked around the corner & left our car there walking everywhere we wanted to visit. (out of state visitors can obtain 24 hour parking passes from the visitor center close by!) There are many wonderful restaurants all around. We enjoyed many of them. Outdoor Farmer's Market is across the street as well.

We walked (should have driven) all the way up to the public trans to easily get in and out of DC. Next time we'll be prepared with a bus schedule since the day of walking took it's toll alone while in DC.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at Monaco Alexandria, a Kimpton Hotel, responded to this review, November 6, 2012
Dear Nismo80,

Thank you for taking the time to post this review! Glad you enjoyed your stay last year, it has been so long now though, it is time to come back! We've got a lot of great things happening around here!

As an alternative to walking up to the metro station, you can also take the new free King Street Trolley that runs daily, which will help save some energy for exploring the National Mall downtown!

Thanks again and take care,

Matt
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1,302 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
Date | Rating
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English first
The Hague, The Netherlands
Top Contributor
209 reviews 209 reviews
60 hotel reviews
Reviews in 65 cities Reviews in 65 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed November 4, 2012

Every time that I am around I stay in this hotel.Various rooms but all very convenient and ... more downtown is impossible. From walking distance to water front and Metro.
The hotel itself is nice looking and the rooms are excellent with great beds (I had a luxery Queen).
Everything is very clean. Hosts and desk attendances are all very nice as well as the waiters at the Restaurant. I had complementary continantal breakfast, which was okay.
Tyhe hotel serves free coffee/thea in the lobby in the morning and some sort of hosted happy hour in the evening.
Hotel parking is fixed ($ 25 p/d; change yr ticket at the desk every time your going out).
There is free internet after the initiation of a (free) internet account. Also one can make use of the internet at a business center (free for checking on an airline site - to check in).
For me it is an absolutely come back!!!

Room Tip: This time I had a room at the back at the inner square (Room 226). Very convenient as you don't...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at Monaco Alexandria, a Kimpton Hotel, responded to this review, November 6, 2012
Dear Hans750,

Thank you for your loyalty to our hotel, and for sharing your comments here! We're ecstatic to be your home whenever you are in Old Town Alexandria!

I agree, this area has all you need right out our front door, and the hotel itself isn't too bad either!

Take care,

Matt
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Whitehall, PA
Top Contributor
82 reviews 82 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 31, 2012

This isn't your typical hotel. Everything is unique and the staff is very helpful. The rooms are spacious and really well equiped. The style and decor of the hotel is so unique, but yet very inviting. We loved the balcony opening to the courtyard. This hotel focuses to every detail. The rooms have everything that you need including a iPod docking station and an unbrella if you forgot to bring one along. The staff is eager to please and they are always available to assist you. Our room was located next to the ice machine. As a result, we experienced a few unwelcome wake up calls during the night by other guests filling their ice buckets.

Room Tip: Avoid a room near the ice machine and consider a room with a balcony that faces the courtyard.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at Monaco Alexandria, a Kimpton Hotel, responded to this review, November 6, 2012
Dear Zebra11,

Thank you for this wonderful review! And for noting the level of service provided by our staff, we are very proud of them!

Looking forward to seeing you again!

Matt
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Boston
Top Contributor
66 reviews 66 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 31, 2012

We've stayed at this hotel from the time it opened and at least once a year. Opening issues , we can accept but it never really improved much until now. Much better although still not running smoothly.

It seems it lacks that little attention to detail. For example, they added on bar charges, after giving us a coupon. They didn't, couldn't take it off, so we couldn't check out online but had to go downstairs to get it done.

Unlike their sister hotel Morrison, they lack that professionalism and personal touch. Casual doesn't equate personal. To be fair, Morrison is a smaller hotel,but we just came from the Palomar in Philadelphia.

The Palomar gets an A+. representing the best of the Kimpton Chain, and none of the negligence equated with being "casual, and laid back". An informal , warm atmosphere isn't the same as being lax. It's a thin red line.

Still not satisfied with the place, better but will definitely stay at Morrison. To be fair , for families, it's more convenient to be at Palomar, with a pool, and noisier. However, we have to try the Lorien.

Room Tip: Higher floors are quieter, rooms over courtyard also. But in the warmer weather, courtyard can be no...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at Monaco Alexandria, a Kimpton Hotel, responded to this review, November 6, 2012
Dear welshpembrokecorgi,

Thank you for your continued support of our hotel, we appreciate your business and that you have come back repeatedly over the years!

Certainly your point is valid and well taken. We do like to have fun, not to take ourselves too seriously and to create an atmosphere that is unique in today's often impersonal world of hotels. But that can not mean sacrificing service levels and in fact our drive to provide personalized service is meant to elevate that experience to a proper balance between stylish/unique and quality/care. We can achieve both, often do, but on occasion we can fall short. Please rest assured that your feedback will help drive us even more to be consistent in the high level of service we provide.

Thank you again and looking forward to seeing you in the future!

Matt
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 29, 2012

I also stayed at the Monaco back in August of this year. Interesting because I also had an issue with a reservation. I had asked for an adjoining room, one king and one queen. When I arrived, I was giving rooms across from one another. I was traveling with my 74 year old mother and adjoining rooms were very important to me . I also didn't feel really good about the clerk that tried yo assist me , he was not very empathetic about my situation. This was after speaking with at least two people from the hotel about my arrangements prior to my visit. I also expressed concerns via email and not a word. Interested how some of the same feedback is similar from potential customer to another.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at Monaco Alexandria, a Kimpton Hotel, responded to this review, November 2, 2012
Dear DarkKnight34,

Thank you for sharing your comments here, I deeply regret that we were not able to honor your connecting room request during your stay back in August, and that you did not feel the team here reacted accordingly to the situation. Please accept my apologies.

We will review your feedback as a group and work hard to improve from it.

We hope to have another opportunity to serve you in the future and show you the great things we are capable of as so many here have noted!

Take care,

Matt
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Swampscott
Top Contributor
61 reviews 61 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 29, 2012

This hotel out does all others when it comes to family, friends and community. Not only are the rooms refreshing, I think the decorater had fun giving guests the feeling they had me in mind. It is a Dog Lovers paradise. Dawson the Cocker Spaniel even got his own bed and water bowl compliments of the house. Dog Happy Hour is every Tuesday and even if you do not have a pet, guests will make new friends while drinking house wine, beer and complimentary snacks. The staff know how to spoil children with fun food and and amenities made for children. If you go out without your pet, just hang a fido is sleeping door notice on your door to not be disturbed, but the help loves your pet. Location is the best in Old Town Alexandria and close to everything.

Room Tip: Rooms are quiet and if you do not have a pet, you may request a gold fish for company.
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at Monaco Alexandria, a Kimpton Hotel, responded to this review, November 6, 2012
Dear Nancy L,

It is great to hear that the Monaco Alexandria worked out great for you, the family, and your dog! Thank you for staying with us, we truly do enjoy taking care of everyone in the family and making them feel special!

Take care,

Matt
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The Villages, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 25, 2012

This hotel is absolutely great!! Service, food, location, courtesy of employees from the gentlemen
opening the door for you, the front desk,food service and housekeeping. We would stay here permanently if we could.

Joe & Ann

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMattHurlburt, General Manager at Monaco Alexandria, a Kimpton Hotel, responded to this review, November 6, 2012
Dear Joe A,

We're ready for you to move in at anytime!

Your comments here are fantastic to read, thank you very much for sharing them. And even if you don't move in permanently, make sure you do come back often!

Safe Travels,

Matt
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Additional Information about Monaco Alexandria, a Kimpton Hotel

Address: 480 King Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Alexandria
#3 Family Hotel in Alexandria
#3 Green Hotel in Alexandria
#3 Luxury Hotel in Alexandria
#5 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Monaco Alexandria, a Kimpton Hotel 4*
Number of rooms: 241
Official Description (provided by the hotel):
Hotel Monaco Alexandria, in the heart of Old Town Alexandria, is a luxury boutique hotel with rich design. Discerning travelers will appreciate the sumptuous décor, top-notch service and eclectic sensibility that this Kimpton Hotel provides. The hotel aptly reflects its historically rich surroundings, adding contemporary comforts for a memorable stay near Arlington National Cemetery, Mount Vernon and all of Washington DC’s many attractions. Conveniently adjacent is the exceptional Jackson 20 restaurant. ... more   less 
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Also Known As:
Hotel Monaco Alexandria Kimpton

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