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“Excellent Hospitality!” 4 of 5 stars
Review of Holiday Inn Alexandria SW Eisenhower Ave

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Holiday Inn Alexandria SW Eisenhower Ave
3.0 of 5 Hotel   |   2460 Eisenhower Avenue, Alexandria, VA 22314   |  
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Ranked #22 of 49 hotels in Alexandria
New York City, New York
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
“Excellent Hospitality!”
4 of 5 stars Reviewed August 29, 2013

Every hotel staff I met during my five-night stay was very friendly and helpful. I was totally impressed by their hospitality! The hotel is about 3-5 mins from the metro; nice, easy walk, and there's no way you can get lost because you can see the hotel from the platform. It takes 25-40 minutes to DC, depending on your destination and the frequency of the metro.

The room had a fridge and even a microwave, and was kept very clean throughout my stay. The free wifi was sometimes a bit slow, but still okay. The pool was also nice and clean, life guard on duty, but sadly (and this is the only complaint I have about this hotel) it was open only from 3pm-10pm. Overall, however, I had a very comfortable, stress-free stay.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria SW Eisenhower Ave, responded to this review, September 10, 2013
Thank you, m_s_001, for your feedback on your stay with us! The staff at the Holiday Inn welcomes everything our guests have to say and try to extend our hospitality beyond just the moment you walk in or check-out of the hotel.

We would be remiss not to address your only complaint as it seems you did enjoy everything else. We did try and have longer pool hours but it seemed that the pool wasn't as popular during the day as we would have thought. Because the state of Virgina requires a lifeguard during the hours the pool is open, we returned to the original times of 3pm - 10pm which is what have been the most active hours for the pool, historically speaking. We are constantly monitoring our guest comments and feedback and, should we see an increased request for additional hours, we will of course adjust them again in the future. So thank you for letting us know you would appreciate longer hours. Your feedback has been heard!

Please come and see us again in the future!
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259 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Ridgewood, New Jersey
1 review
5 of 5 stars Reviewed August 26, 2013

We reached late at night, but, Staff members John Douglas and Michelle made us feel so good with their ready smiles and warm words of welcome. Check-in was handled with graceful efficiency. No detail was forgotten. All our questions were answered fully. The room was one of best we've been into. Wide, spacious, clean, and cool. The beds, the writing table, the lounge chair, and the chest-of-drawers with the TV on it, were so appropriately arranged that my wife and I never lacked for space to move around comfortably! The next morning Steve Worthy and Michelle helped with maps and routes and directions out of Eisenhower Avenue to Washington DC. Their advice was better than the GPS! We stayed a couple of nights. The housekeeping was close to immaculate. Just a small disappointment, though: the Earl Grey breakfast tea had not been replenished. Believe me, drinking Chamomile tea for breakfast leaves a lot to be desired. But, other than that, our stay was very satisfying. In one word -- an Excellent experience! Which all started with the enthusiasm of the Staff at the Reception Desk!

Room Tip: Choose a room nearer the top floors. The view is good. And, the street noise non-existent.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria SW Eisenhower Ave, responded to this review, September 10, 2013
Thank you thank you thank you for so many wonderful comments! We work very hard to make sure we hire and train only the very best in the industry and your comments show that we have done just that. Of course running out of Earl Grey tea in the morning is a problem and we will be sure to have plenty stocked in your room just for you the next time you come. Just give us a call when you book your reservation, let the Front desk manager know of your affinity for the tea and we will be happy to have some waiting for you when you arrive. This is a small detail and one we are happy to accommodate.

Again, thank you for your wonderful feedback and come back again soon!
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed August 25, 2013

Great place to getaway. Spacious rooms with big windows for a great view; efficient computer workspace; very comfortable bed. Great food in Dutch's Lounge. Also within a couple of blocks walk to other good eating places like Delia's, Montana Ted's and Ruby Tuesday. Pleasant staff at the front desk and in the restaurant.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria SW Eisenhower Ave, responded to this review, September 10, 2013
Hi Dawn,

It sounds as though you were able to really experience everything our hotel and the surrounding area had to offer, from our guest rooms to the nearby restuarants. It is great to hear everything lived up to your expectations!

In this busy, hustle and bustle time we live in it isn't always easy to find a spare minute to leave feedback on a positive experience so please know we appreicate it very much when our guests do take that opportunity to do so. Please come and stay with us again when you are staying in the Alexandria area!
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Carthage, Missouri
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 25, 2013 via mobile

We were very pleased with our stay at the Holiday Inn! The staff was very helpful, rooms were clean, & well appointed! This is a lovely suburb of DC! The location was perfect for us. We were right by a lot of excellent restaurants and the train was across the street. We bought a week long metro pass and used the train everyday to commute to DC!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria SW Eisenhower Ave, responded to this review, September 10, 2013
It's true, how can you beat the ease of travel with everything so close to our hotel? With the metro, our free shuttle and the highway literally right outside of our lobby doors, each of our guests can be entertained for days while staying with us.

We are so glad to hear that you found this to be exactly true during your stay! Thank you for letting us know you enjoyed your time here and we hope to see you again soon!
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Palatka, Florida
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 21, 2013 via mobile

This Holiday Inn is nextdoor to the Eisenhower Avenue Metro Station on the Yellow Line. There is direct service to Regan National Airport and into the city with the first in-city stop at L'Enfant station.

The hotel staff was friendly and helpful. One staff member saw that my father was ill and overheard us discussing going to look for a pharmacy. The staff member offered to let us use the hotel shuttle bus to get to a pharmacy. This was a really appreciated gesture and a sign of a great staff.

The rooms were clean and comfortable.

Parking was free.

I recommend this hotel for folks looking for a less expensive hotel, near the metro, outside of the city.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria SW Eisenhower Ave, responded to this review, August 22, 2013
We do hope your father is feeling better after falling ill while he was here. These are the kind of comments we love hearing about our staff, thank you very much for taking the time to let us know that you were well taken care of during your visit.

Please do come and stay with us again the next time your travels bring you to the Alexandria area!
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Wilmington, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 21, 2013

Great hotel....room was spacious and very clean. Loved the view too of downtown Alexandria. Near major roads and easy to get to tourist attractions like Mt Vernon. Also provided van services to various spots in the area so we would just call for them to pick us up and they were there in a matter of like 10 minutes! Only negative was the pool was not heated and no hot tub either.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria SW Eisenhower Ave, responded to this review, August 22, 2013
No heat in the pool? Oh dear!! Our pool is designed to be a warm pool so thank you for bringing this to our attention, your comments have been heard and passed along to be followed up on. We recently added a fitness center to the building as an added feature to our hotel, there is nothing stopping us from adding an area that could hold a hot tub in the future so thank you for letting us know that is something you would like to see. Surely there are more of our guests who would find that to be an attractive feature at the end of a long day of site seeing in DC!

Please come and stay with us again soon, it is always a pleasure hearing from everyone who stays with us. We would love to have you as a guest again!
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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2013

Inexpensive hotel without a lot of frills but great breakfast buffet and a pool the kids loved after a lot of walking in the city. The hotel is walking distance to quite a few great restaurants and a few ships. The staff was very friendly and courteous greeting the kids by name at breakfast, very sweet. Convenient parking garage, all in all it was perfect as we were there so little due to the long days touring, I'd stay there again.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracie R, Guest Relations Manager at Holiday Inn Alexandria SW Eisenhower Ave, responded to this review, August 22, 2013
We try our best to give our guests a little of everything while they are here. It sounds as though you were able to experience just that during your stay and we appreciate you taking the time to leave us your comments. The next time you're here, be sure to check us out on Facebook as we are constantly posting even more ideas of things to do (sometimes even free things) around Alexandria and the Metro region.

Thank you for staying with us!
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Additional Information about Holiday Inn Alexandria SW Eisenhower Ave

Address: 2460 Eisenhower Avenue, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Alexandria
#18 Family Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Alexandria SW Eisenhower Ave 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn - Alexandria - I-95 hotel at Telegraph Road, a full service hotel conveniently located near the Capital Beltway/I-95, and minutes from Old Towne Alexandria, Washington, DC, Reagan National Airport (DCA), and the Eisenhower Metro Station. Our hotel has many features designed with you in mind: well appointed guest rooms, free high-speed Internet access, complimentary airport shuttle, indoor pool, fitness center, and ample free parking. The Holiday Inn Alexandria also offers the Eisenhower Station Restaurant & Lounge where Kids Eat Free, meeting facilities able to accommodate up to 350 guests, and much more.Area attractions include: the Smithsonian museums; Mt. Vernon, home of George Washington; Washington DC area memorials such as the George Washington Masonic National Memorial, the Vietnam Memorial, the WWII Memorial, and the Holocaust Memorial Museum; Arlington National Cemetery; and the White House. This Alexandria hotel is approximately one mile from Michael Baker Engineering, the Federal Courthouse, the Hoffman Buildings, AMC theatres and Strayer University.We look forward to meeting all of your lodging needs when your business or pleasure travels bring you to the historic Alexandria, Virginia area and our nation's capital ... more   less 
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Also Known As:
Holiday Inn Alexandria Sw Eisenhower Ave Hotel Alexandria
Holiday Inn Telegraph Rd
Alexandria Holiday Inn

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