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“Enjoyable...Clean” 4 of 5 stars
Review of Comfort Inn & Suites Alexandria

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Comfort Inn & Suites Alexandria
2.5 of 5 Hotel   |   5716 South Van Dorn Street, Alexandria, VA 22310   |  
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Ranked #21 of 49 hotels in Alexandria
Toledo, Ohio
2 reviews
“Enjoyable...Clean”
4 of 5 stars Reviewed September 1, 2013

Staff was fantastic about helping me with directions to get to several places from there. Even gave me driving tips on how to get there faster. Breakfast was great, there was lots of choices. And the server was ever present seeing that things were kept wiped up and re-filled.

Driving in DC scares this country bumpkin so I was happy that they had a hamburger/pizza/sandwich bar in the area where the free breakfast is served right off the pool area.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, September 4, 2013
It's so nice to hear that you enjoyed your stay at our hotel. I have passed your very kind comments on to our staff at the front desk and the restaurant. Your comments are a great encouragement to them, thank you.

I know that driving in DC can be a challenge but there is a metro station nearby and we offer free shuttle service to/from the station. So, next time you visit, you can see DC without having to drive there.

We hope to see you again soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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251 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Goshen, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2013

My family was on the first night of a lengthy college visit trip. At 1:00 a.m. we had enough of driving and decided to stop at the next hotel. Luckily we ended up at the Comfort Inn in Alexandria. I was greeted by two friendly staff members who were extremely helpful. Not only did they help us by getting us a room quickly, they provided us with information about the local area, gas stations, restaurants, etc. I was impressed with their customer service.

Our room was quite roomy, nice new furniture. The beds were clean and comfortable. Room was quiet, we could not hear any noise from the hallway or the road. The bathroom was clean with modern fixtures.

The free breakfast was an added bonus with waffles, eggs, sausage, bagels cereal. Plenty of variety. The room rate was very reasonable and with breakfast included it made for a great deal.

When we're in the area again we will definitely be staying at this hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, September 4, 2013
Thank you for staying with us and for writing such a nice review of our hotel and staff. I have shared your comments with our front desk team, the really appreciated your praise. I'm glad that you enjoyed your room and our complimentary breakfast buffet and hope the balance of your college visit trip went smoothly.

Thank you again for deciding to stay with us, we hope to see you again soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elmer, New Jersey
Top Contributor
184 reviews 184 reviews
27 hotel reviews
Reviews in 115 cities Reviews in 115 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed August 29, 2013

FREE buffet breakfast! FREE parking! FREE shuttle to Metro! FREE Wi-Fi in your room! This from a hotel just outside DC. Just short of amazing. Reasonably priced and great service from very friendly staff. From the onset I had excellent service from Michele at the Front Desk. Although faced with a large group checking in, Michele was fast, efficient and friendly throughout the entire process! And Bernadette, the Night Manage, was present to ensure everyone's check-in process went smoothly.

Although some in the group took advantage of the shuttle (7AM/9PM), since parking is FREE on the weekends at the Metro, my wife & I opted to drive to the Metro Van Dorn station just about a 1/2 mile away. Since the hotel is on a busy road I do NOT recommend walking to/from Metro (besides there is a rather 'scary' underpass you would have to navigate if you came back at night)

We enjoyed full days of DC sightseeing during our 2-night stay and returned to our very comfortable bed. Our room faced the road so we got some traffic noise which was drowned out by the AC fan. Get a room facing the rear of hotel for a quieter night.

The hotel is very clean and well-maintained throughout. Two elevators in operation so never had a wait time. Hallway noise was minimal even with the large amount of people staying there.

Breakfast buffet was kept fresh by attentive staff and there was PLENTY to choose from--waffles, scrambled eggs, sausage, cereal, danish, bagels, fruit, yogurt. What's not to like? Will definitely stay here on our next visit.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, September 1, 2013
Thank you so much for staying with us and for your very kind review of our hotel and staff. I have shared your comments with our team, it is great to be able to share with them when their efforts make for a great stay for our guests. We hope to see you again soon.

Thank you again.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 26, 2013

Last year we were looking for a reasonably priced hotel that would allow us to take the subway into Washington, but be easily reached by car. We were coming from the south (up 95) and this hotel seemed to fit the bill. We were happy with it last year, so this year once we decided to visit Washington again we decided to return to it. This year we came from the north (Gettysburg), but still found it easy to reach at 9pm, taking the 495 around from the west (I don't think I'd want to try it at rush hour from the north, although it was fine last year at rush hour from the south). Take the ramp off the 495 at S Van Dorn, turn left at the lights, then left into the parking lot.

They have a shuttle to the Metro (2 minutes away) that you can call for on your return if it is before about 9:15pm. We have also walked from the Metro (less than 10 minutes for us) - come out where the bus dropped you off, walk acroos the parking lot and one block to Van Dorn, then under 2 bridges and up the hill to the hotel. It is quite safe according the locals. One train will take you past Reagan airport, then over to the Georgetown U area and on to the Smithsonian - we found it very handy.

The room wasn't particularly large and the air conditioner was somewhat loud (blowing air sound), but it had 2 chairs and was clean and comfortable. The room was quiet - no external noise, or noise from the hallway. Elevator was fast enough - we didn't seem to have to wait for it very long ever. Breakfast was good - a very long counter with everything spread out so that it wasn't cramped, lots of tables, 3 waffle makers, hot eggs and bacon or sausage, etc, kept fresh right up to 9:30am when it was closing.

Lobby has 1 computer for guest use, never had trouble getting time on it. Check in/out easy and the staff delightful and helpful (we had many questions concerning Washington). Pool is outside (beside the breakfast room) and looked clean, although we didn't use it.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 29, 2013
We are so happy that you enjoyed your stay with us last year enough to return to our hotel for a second visit and hope to see you again many more times in the future. Thank you for your kind words about our complimentary breakfast buffet and shuttel service to/from the metro station.

I am happy to say we just finished making a business center adjacent to our lobby which makes for a quiter area than the lobby for computer users. Additionally, we are building a snack shop in the area next to our front desk where our guest use computer had been located. We hope to have it finished by mid September and it will offer our guests a selection of beverages and snacks for purchase 24 hours a day, there will even be ice cream for those with a sweet tooth.

Thank you again for staying with us.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, New Jersey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2013

We stayed here with a large group from our church. My experiences with Comfort Inn's have not been that great:). Usually old and dirty and in need of updating. This one has just been updated. New everything! Furniture, rugs, bedding, etc. No old comforters here. Fresh duvet's! Also, they are pet friendly so that was a plus for me since I travel with my small dog. Good breakfast and staff was pleasant.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 26, 2013
We are very happy that you enjoyed your stay at our hotel. We have been working hard and will continue to work hard to provide our guests with a Comfort Inn & Suites that is well above average and are very happy that you agree.

Thank you for staying with us, we hope to see you again very soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2013 via mobile

I wanted an affordable place not in dc proper and for $99. this could not be beat. The beds were very comfy and pillows just right. Room was clean and breakfast was fine. The staff is one of the friendliest I've encountered- and the anytime free shuttle to and from the Metro was suburb!!! Plus there was free parking- unlike where I last stayed in d.c. where I paid almost $50 per night to park! I will be staying here again!

Stayed August 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 21, 2013
Thank you for letting us know that you had a great stay at our hotel and thank you for your compliment of our staff service. I have shared your comments with our entire team as a encouragement, thank you..

We really appreciate your comment about liking our beds and pillows, to give our guests a better pillow selection we have been replacing our pillows with two firm and two softer pillows on each bed to give our guests more choice for their comfort. We are 80% done with this replacement and hope to have them all replaced in the next month. This takes a while because we have nearly 1,200 pillows on the beds in our hotel.

Thank you for picking our hotel for your visit to our area. We hope to see you again very soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eden Prairie, Minnesota
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 15, 2013

We flew into the Capital area late on a Monday night and wanted somewhere to stay that was close to the airport and in the general direction of Mount Vernon. The family settled on the Comfort Inn because it had free breakfast and more importantly a pool. The kids had a great time swimming and although hours were posted they were able to swim longer than the posted time. Great for those checking in late maybe not so great for anyone with a room near the pool.
The room was nice although nothing fancy. It was clean and comfortable.
The breakfast was par for the course, the same waffle machine and oatmeal you find at most of these hotel food lines. The eggs were scrambled but I'm not sure they were actually eggs. Again simply what you'd expect at a hotel food line.
All in all I'd probably stay here again with the kids so they could swim and eat breakfast but I'd go somewhere else with my wife.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 21, 2013
Thank you so much for staying with us for your short stay in our area. It is great to hear that you enjoyed your stay and would return if you are our the area in the future. You noted breakfast was ok but you were not sure if the scrambled eggs were eggs, please let me assure you they are real eggs and we serve a lot of them to our guests.

It's great to hear that your kids enjoyed our pool. Noise from the pool area is not a problem due to the distance it is from our rooms tower and our guest rooms on that end of the building don't start until the 3rd floor.

Thank you again for staying with us, we hope to see you again very soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites Alexandria

Address: 5716 South Van Dorn Street, Alexandria, VA 22310
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Alexandria
#24 Business Hotel in Alexandria
#24 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Alexandria 2.5*
Official Description (provided by the hotel):
The Comfort Inn & Suites Alexandria is conveniently located directly off of I-495 Capital Beltway in Alexandria, Virginia and is an affordable alternative to lodging in downtown DC. Convenient to the Ronald Reagan Washington National Airport (DCA), the Pentagon, the National Mall, the Smithsonian Air & Space Museum, the Lincoln Memorial, the Washington Memorial, Arlington National Cemetery, National Harbor, The White House, Holocaust Museum and the Kennedy Center for the Performing Arts, the Comfort Inn & Suites Alexandria is the ideal location to see all that DC has to offer! ... more   less 
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Also Known As:
Comfort Inn & Suites Alexandria Hotel Alexandria
Comfort Inn And Suites Alexandria
Comfort Inn Alexandria
Alexandria Comfort Inn

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