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“Don't usually like Comfort Inn's, but this one is great!” 4 of 5 stars
Review of Comfort Inn & Suites Alexandria

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Comfort Inn & Suites Alexandria
2.5 of 5 Hotel   |   5716 South Van Dorn Street, Alexandria, VA 22310   |  
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Ranked #20 of 49 Hotels in Alexandria
Berlin, New Jersey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Don't usually like Comfort Inn's, but this one is great!”
4 of 5 stars Reviewed August 21, 2013

We stayed here with a large group from our church. My experiences with Comfort Inn's have not been that great:). Usually old and dirty and in need of updating. This one has just been updated. New everything! Furniture, rugs, bedding, etc. No old comforters here. Fresh duvet's! Also, they are pet friendly so that was a plus for me since I travel with my small dog. Good breakfast and staff was pleasant.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 26, 2013
We are very happy that you enjoyed your stay at our hotel. We have been working hard and will continue to work hard to provide our guests with a Comfort Inn & Suites that is well above average and are very happy that you agree.

Thank you for staying with us, we hope to see you again very soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2013 via mobile

I wanted an affordable place not in dc proper and for $99. this could not be beat. The beds were very comfy and pillows just right. Room was clean and breakfast was fine. The staff is one of the friendliest I've encountered- and the anytime free shuttle to and from the Metro was suburb!!! Plus there was free parking- unlike where I last stayed in d.c. where I paid almost $50 per night to park! I will be staying here again!

Stayed August 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 21, 2013
Thank you for letting us know that you had a great stay at our hotel and thank you for your compliment of our staff service. I have shared your comments with our entire team as a encouragement, thank you..

We really appreciate your comment about liking our beds and pillows, to give our guests a better pillow selection we have been replacing our pillows with two firm and two softer pillows on each bed to give our guests more choice for their comfort. We are 80% done with this replacement and hope to have them all replaced in the next month. This takes a while because we have nearly 1,200 pillows on the beds in our hotel.

Thank you for picking our hotel for your visit to our area. We hope to see you again very soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eden Prairie, Minnesota
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 15, 2013

We flew into the Capital area late on a Monday night and wanted somewhere to stay that was close to the airport and in the general direction of Mount Vernon. The family settled on the Comfort Inn because it had free breakfast and more importantly a pool. The kids had a great time swimming and although hours were posted they were able to swim longer than the posted time. Great for those checking in late maybe not so great for anyone with a room near the pool.
The room was nice although nothing fancy. It was clean and comfortable.
The breakfast was par for the course, the same waffle machine and oatmeal you find at most of these hotel food lines. The eggs were scrambled but I'm not sure they were actually eggs. Again simply what you'd expect at a hotel food line.
All in all I'd probably stay here again with the kids so they could swim and eat breakfast but I'd go somewhere else with my wife.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 21, 2013
Thank you so much for staying with us for your short stay in our area. It is great to hear that you enjoyed your stay and would return if you are our the area in the future. You noted breakfast was ok but you were not sure if the scrambled eggs were eggs, please let me assure you they are real eggs and we serve a lot of them to our guests.

It's great to hear that your kids enjoyed our pool. Noise from the pool area is not a problem due to the distance it is from our rooms tower and our guest rooms on that end of the building don't start until the 3rd floor.

Thank you again for staying with us, we hope to see you again very soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2013

I travel to DC quite often and have stayed at budget Inns & 5 Star Hotels that claim the highest service in pleasing their customers. This Comfort Inn is easy to find, easy to get to and has nearby shopping and restaurants which is a priority for 2, 3 or 4 day stays.

I want to say this first of all, this was the first time I have stayed at this Comfort Inn & Suites as I usually stay off of 395 or in Crystal City. I it located on 495 and one exit from 395. The hotel staff was very polite and helpful and seemed to go out of their way to assist me. Unlike some hotels I have stayed at that customer service was lacking. As a frequent guest with Choice Hotels and a Choice Member I usually get a better than standard room such as a room with a King sized bed, but upon my arrival I was upgraded to a Suite which was unexpected and very much appreciated.

Breakfast in complimentary and a snack bar is open till 9:30 pm. There is no room service but they offer a take out service and the snack bar staff is nice and pleasant.

The only issue I had and the only reason I did not rate this as a five was my shower had a mold issue in the drywall seam above the shower. However, seeing as the rooms were being renovated and this particular wasn't one of them I wasn't to upset about it.

I will tell all of you I will not hesitate to stay here again, in fact it may be my new hotel of choice when I visit DC from now on. Cheers.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 15, 2013
Thank you for taking the time to review our hotel and thank you for your kind words about out staff. We try to offer our Choice Privileges guest an upgrade whenever we are able to do so and I am glad you liked the suite we assigned to you.

In addition to our snak bar which you mentioned is open in the evenings from 5:30 PM to 9:30 PM, we are building a guest pantry/snack shop next to the desk in our lobby. We hope to have this up and running by the first week in September. It will be open 24 hours a day to provide additional options for our guests withoug having to leave the hotel.

Thank you again for staying with us, we hope to see you again soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 9, 2013 via mobile

This hotel was very nice. And the staff was very good. Easy access on and off the Capital Beltway. Room was nice and clean. I really enjoyed my stay here. I would recomend this hotel to anyone who is coming to D.C. I will be back.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 14, 2013
Thank you for staying at our hotel and thank you for taking the time to post a review about out hotel on TripAdvisor. We are very happy that you enjoyed your stay with us and appreciate your recommendation for other travelers to stay here.

Thank you again for staying with us, we hope to see you again soon.

Scott McEwan
General Manger
Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Top Contributor
107 reviews 107 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 3, 2013

I stayed here overnight and had a great time. The accept pets. Down-side is the property does not offer a lot of grass area for pets to relieve themselves so prepare to walk across the highway for a location. Overall no complaints. Free breakfast offered. Chinese food delivery available.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 14, 2013
Thank you for staying with us on your recent overnight trip to our area. We are very happy to hear that you enjoyed your stay and hope to see you again when you visit our area.

Thank you again,

Scott McEwan
General Manager
Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynchburg, Virginia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 2, 2013

Arrived fairly late, there was a slight mix up in our reservation but was corrected quickly. We needed a late checkout the next day until the room that we had originally reserved was ready for us to move - this wasn't a problem. The breakfast was always hot and full of many choices (several fruits, yogurts, and other items). My only two complaints were the pillows are too soft (which I know that this is something that everyone will not always be pleased on) and my final night we wanted to eat at the in house restaurant. About 5:30 I went down to order, the gentleman working was a little rude in saying that he was changing the grease and I would have to wait about 30 minutes to order. We ended up going out anyways, after a long day at work (and shopping) all I wanted to do eat dinner and relax.

Room Tip: The corner rooms are more spacious
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 14, 2013
Thank you for staying with us and for taking the time to write a review about our hotel on TripAdvisor. Please accept my apology for the mixup with your reservation, I am glad that we were able to resolve the probelm quickly and you enjoyed the balance of your stay at our hotel.

You commented about the pillows being soft so I wanted to let you know that we are in the process of changing pillows throughout the hotel and every bed will have 2 firm and 2 softer pillows to allow for multiple tasts in pillows. This will be completed by the end of the year, there are a lot of pillows to replace (1137 to be exact).

Please also accept my apology for the delay in our cafe and the staff members demeanor, I have made it clear to the team members in that area that opening time needs to be adheared to.

Thank you again for staying with us, we hope to see you again soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Alexandria

Address: 5716 South Van Dorn Street, Alexandria, VA 22310
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Alexandria
#21 Family Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Alexandria 2.5*
Number of rooms: 143
Official Description (provided by the hotel):
The Comfort Inn & Suites Alexandria is conveniently located directly off of I-495 Capital Beltway in Alexandria, Virginia and is an affordable alternative to lodging in downtown DC. Convenient to the Ronald Reagan Washington National Airport (DCA), the Pentagon, the National Mall, the Smithsonian Air & Space Museum, the Lincoln Memorial, the Washington Memorial, Arlington National Cemetery, National Harbor, The White House, Holocaust Museum and the Kennedy Center for the Performing Arts, the Comfort Inn & Suites Alexandria is the ideal location to see all that DC has to offer! ... more   less 
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Also Known As:
Comfort Inn And Suites Alexandria
Comfort Inn & Suites Alexandria Hotel Alexandria
Comfort Inn Alexandria
Alexandria Comfort Inn

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