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“The Best Moderately Priced Hotel off 495 in Alexandria!” 4 of 5 stars
Review of Comfort Inn & Suites Alexandria

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Comfort Inn & Suites Alexandria
2.5 of 5 Hotel   |   5716 South Van Dorn Street, Alexandria, VA 22310   |  
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Choice Privileges Points
Ranked #20 of 49 Hotels in Alexandria
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
“The Best Moderately Priced Hotel off 495 in Alexandria!”
4 of 5 stars Reviewed August 14, 2013

I travel to DC quite often and have stayed at budget Inns & 5 Star Hotels that claim the highest service in pleasing their customers. This Comfort Inn is easy to find, easy to get to and has nearby shopping and restaurants which is a priority for 2, 3 or 4 day stays.

I want to say this first of all, this was the first time I have stayed at this Comfort Inn & Suites as I usually stay off of 395 or in Crystal City. I it located on 495 and one exit from 395. The hotel staff was very polite and helpful and seemed to go out of their way to assist me. Unlike some hotels I have stayed at that customer service was lacking. As a frequent guest with Choice Hotels and a Choice Member I usually get a better than standard room such as a room with a King sized bed, but upon my arrival I was upgraded to a Suite which was unexpected and very much appreciated.

Breakfast in complimentary and a snack bar is open till 9:30 pm. There is no room service but they offer a take out service and the snack bar staff is nice and pleasant.

The only issue I had and the only reason I did not rate this as a five was my shower had a mold issue in the drywall seam above the shower. However, seeing as the rooms were being renovated and this particular wasn't one of them I wasn't to upset about it.

I will tell all of you I will not hesitate to stay here again, in fact it may be my new hotel of choice when I visit DC from now on. Cheers.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 15, 2013
Thank you for taking the time to review our hotel and thank you for your kind words about out staff. We try to offer our Choice Privileges guest an upgrade whenever we are able to do so and I am glad you liked the suite we assigned to you.

In addition to our snak bar which you mentioned is open in the evenings from 5:30 PM to 9:30 PM, we are building a guest pantry/snack shop next to the desk in our lobby. We hope to have this up and running by the first week in September. It will be open 24 hours a day to provide additional options for our guests withoug having to leave the hotel.

Thank you again for staying with us, we hope to see you again soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Alexandria, VA
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273 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 9, 2013 via mobile

This hotel was very nice. And the staff was very good. Easy access on and off the Capital Beltway. Room was nice and clean. I really enjoyed my stay here. I would recomend this hotel to anyone who is coming to D.C. I will be back.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 14, 2013
Thank you for staying at our hotel and thank you for taking the time to post a review about out hotel on TripAdvisor. We are very happy that you enjoyed your stay with us and appreciate your recommendation for other travelers to stay here.

Thank you again for staying with us, we hope to see you again soon.

Scott McEwan
General Manger
Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Top Contributor
107 reviews 107 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 3, 2013

I stayed here overnight and had a great time. The accept pets. Down-side is the property does not offer a lot of grass area for pets to relieve themselves so prepare to walk across the highway for a location. Overall no complaints. Free breakfast offered. Chinese food delivery available.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 14, 2013
Thank you for staying with us on your recent overnight trip to our area. We are very happy to hear that you enjoyed your stay and hope to see you again when you visit our area.

Thank you again,

Scott McEwan
General Manager
Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynchburg, Virginia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 2, 2013

Arrived fairly late, there was a slight mix up in our reservation but was corrected quickly. We needed a late checkout the next day until the room that we had originally reserved was ready for us to move - this wasn't a problem. The breakfast was always hot and full of many choices (several fruits, yogurts, and other items). My only two complaints were the pillows are too soft (which I know that this is something that everyone will not always be pleased on) and my final night we wanted to eat at the in house restaurant. About 5:30 I went down to order, the gentleman working was a little rude in saying that he was changing the grease and I would have to wait about 30 minutes to order. We ended up going out anyways, after a long day at work (and shopping) all I wanted to do eat dinner and relax.

Room Tip: The corner rooms are more spacious
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 14, 2013
Thank you for staying with us and for taking the time to write a review about our hotel on TripAdvisor. Please accept my apology for the mixup with your reservation, I am glad that we were able to resolve the probelm quickly and you enjoyed the balance of your stay at our hotel.

You commented about the pillows being soft so I wanted to let you know that we are in the process of changing pillows throughout the hotel and every bed will have 2 firm and 2 softer pillows to allow for multiple tasts in pillows. This will be completed by the end of the year, there are a lot of pillows to replace (1137 to be exact).

Please also accept my apology for the delay in our cafe and the staff members demeanor, I have made it clear to the team members in that area that opening time needs to be adheared to.

Thank you again for staying with us, we hope to see you again soon.

Scott McEwan
General Manager
Comfort Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 29, 2013

I really can't say anything negative about this hotel. Check-in was fine and pleasant. Our room was clean and the beds were comfy. Breakfast was good. Our dogs even got to do laps in the hallway late at night to exercise! :)

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 14, 2013
Thank you for staying with us on your visit to our area, we are very happy that you enjoyed your stay at our hotel and hope to see again you when you return to our area.

Scott McEwan
General Manger
Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, Colorado
Top Contributor
65 reviews 65 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 29, 2013

I can't say enough good things about this hotel. I was afraid that due to its proximity to I-495, the rooms would be noisy. Not so. The rooms are well sound-insulated and comfortable.
The staff were the best team I have experienced lately. From Bernadette, the front desk manager, Jose, Johar, to everyone else at the desk, to Solomon in the Capitol Cafe, they were all great. They faxed multiple documents for me, kept extending my reservation on a daily basis, and just continually made me feel welcome and taken care of.
One word of caution: this hotel attracts large tour groups, so the breakfast room can get rather frantic with lots of teenagers who do not speak English. Food was typical "free breakfast" fare.
The rate was the best I found in the DC area.

Room Tip: Room 211 is at the end of the hall near the meeting rooms, so you do not have neighbors.
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 14, 2013
It is really rewarding for us when we can suprise our guests in a pleasant way. Thank you for your kind comments which we have passed on to our team. I personally thanked the team members you mentioned by name for their efforts to make your stay special and recognized them in our team meetings.

Thank you again for staying with us, we hope to see you again very soon.

Scott McEwan
General Manager
Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed July 26, 2013

The Comfort inn & Suites Alexandria is an Excellent place to stay if you are visiting the Washington DC area. My family and I felt welcomed as soon as we walked through the doors. The lobby was so clean and inviting. The staff was very friendly and knowledgeable of the area. The hotel is conveniently located near Walmart, the mall and restaurants. The complimentary breakfast was excellent. We really enjoyed the courtesy shuttle that took us to the Metro station and picked us up to bring us back to the hotel. We originally stayed at a Howard Johnson in Cheverly MD, that was horrible. We left that hotel after one night and stayed at the Comfort Inn Alexandria and must say that it was a very wise choice going there.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mgmtteam, General Manager at Comfort Inn & Suites Alexandria, responded to this review, August 14, 2013
Thank you so much for your very kind comments about our hotel and staff, I have passed your praise on to out team. We appreciate all comments from our guests as we strive to be the best we can but of course it is especially nice to receive comments like you posted.

Thank you again for staying with us, we hope to see you again soon.

Scott McEwan
General Manager
Comfort Inn & Suties
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Alexandria

Address: 5716 South Van Dorn Street, Alexandria, VA 22310
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Alexandria
#21 Family Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Alexandria 2.5*
Number of rooms: 143
Official Description (provided by the hotel):
The Comfort Inn & Suites Alexandria is conveniently located directly off of I-495 Capital Beltway in Alexandria, Virginia and is an affordable alternative to lodging in downtown DC. Convenient to the Ronald Reagan Washington National Airport (DCA), the Pentagon, the National Mall, the Smithsonian Air & Space Museum, the Lincoln Memorial, the Washington Memorial, Arlington National Cemetery, National Harbor, The White House, Holocaust Museum and the Kennedy Center for the Performing Arts, the Comfort Inn & Suites Alexandria is the ideal location to see all that DC has to offer! ... more   less 
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Also Known As:
Comfort Inn And Suites Alexandria
Comfort Inn & Suites Alexandria Hotel Alexandria
Comfort Inn Alexandria
Alexandria Comfort Inn

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