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“Great service” 4 of 5 stars
Review of Quality Inn Mount Vernon

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Quality Inn Mount Vernon
2.0 of 5 Hotel   |   7212 Richmond Hwy., Alexandria, VA 22306   |  
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Ranked #28 of 50 Hotels in Alexandria
West Valley
1 review
“Great service”
4 of 5 stars Reviewed 3 weeks ago

My sister and I went to DC to see my mothers burial site at Arlington and stayed here for several days. The hotel was nice and clean but the reason I am writing this is the service and information provided by Christy Carter front office manager. I have stayed at a ton of hotels and have never been more impressed by a staff member. This woman was the best thing about the entire stay at this hotel. She told us great places to go and how to get around the city. My thanks to her for making our stay so comfortable.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va423, Manager at Quality Inn Mount Vernon, responded to this review, 3 weeks ago
We are sorry for the loss of your mother. Thank you so very much for the kind words, I can tell you this it was Christy pleasure to assist you, one of the best parts of our job is meeting and helping nice guest such as yourself we hope that you will be able to return and see us once again.
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117 reviews from our community

Traveler rating
    31
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    20
    7
    9
See reviews for
44
28
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Knoxville, Tennessee
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Our room and all premises were clean. The staff friendly and helpful from the desk clerks to house keeping to the lady who attended the breakfast room were all outstanding. The breakfast was a cut above in quality and variety. It is only a short drive to the Huntington Metro Station.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va423, Manager at Quality Inn Mount Vernon, responded to this review, 4 weeks ago
It was our pleasure to have you as our guest, and we are pleased that you found our hotel clean and to your satisfaction, we hope that you will return again soon
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Level Contributor
118 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 17, 2015 via mobile

Thought that I got a good deal on a one night stay at this hotel, but after checking in realized it was not such a good deal after all! As we opened the door to our room a bad "odor" filled our nostrils! The carpet or something smelled really bad! Then we noticed the room is so small (compared to the advertised picture on it!) that just walking between the bed and the wall to get to the bathroom is only about 12 inches! Bedding was stained "dirty" so couldn't use the bedspread or blanket! Only the sheet of which I hoped had actually been washed! Coffee maker in bathroom had only "cheap" nasty tasting coffee that was literally "undrinkable!".
Good luck if you actually NEED any ICE! They have one machine "hidden" quite a distance from guest rooms!
Swimming pool was filthy and un-useable so guess "No Swimming" after all? Even though they advertise they have one for use included with room rental?
This hotel really needs to "clean up" and not advertise more than what they truly offer! (Swimming pool!)
Make something as simple as "ice" EASILY available!
And provide better quality coffee!

Stayed May 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va423, Manager at Quality Inn Mount Vernon, responded to this review, May 21, 2015
Please except our apologies for not meeting your expectations if possible I truly would like to know which room you occupied, also I am sorry our pool does not open till May 25, 2015 and had not yet been prepare for opening.
we also apologies that you only located one of our ice machines had we known we would have directed you to the one nearest your room. we do hope that you will allow us the opportunity to have you as our guest once again in the future to show you we can be worth it.
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Franklinville, NJ
1 review
3 of 5 stars Reviewed May 2, 2015

The staff was friendly and the rooms were very clean but dated. The first room we were assigned smelled like smoke, however, the staff quickly changed us to another room. Seemed to be on the edge of a less desirable area but didn't have any problems.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va423, General Manager at Quality Inn Mount Vernon, responded to this review, May 6, 2015
Thank you for sharing with us your thoughts and feelings about our location it is appreciated every time we hear from guest, we apologize that you found your room to be smoky and pleased that we corrected it for quickly, we do hope you will come back and see us again someday.
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alexandria va
Level Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed April 29, 2015

Located between Old Town Alexandria and Mount Vernon. Busy highway but road noise is not a problem. Room was very comfortable, wifi very good, breakfast was good. Staff is fine. Hotel has picnic tables, nice lawn area, pool and hot tub.

  • Stayed April 2015, traveled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va423, General Manager at Quality Inn Mount Vernon, responded to this review, April 30, 2015
Thank you, for saying so many nice things about our location we appreciate that you selected us to stay with and we appreciate your time to rate our location we sure hope to see you again soon
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Beachwood, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 27, 2015

Recently stayed here while visiting Washington DC, fairly close to the Metro if you have a car which makes DC a easy commute. The rates were good compared to DC also included a full breakfast buffet. The rooms could use a little updating but were clean and the staff was great. Also had a lot of restaurants in the area and a grocery store too which was nice because the rooms have small refrigerators and a microwave.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va423, Manager at Quality Inn Mount Vernon, responded to this review, April 29, 2015
Thank you for selecting our location as your lodging host, and for sharing your experience with us we love all that you had to say about our location it made us feel wonderful thank you for your kind words and we hope to see you again soon.
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Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 11, 2015

I forgot my clc card at home and could not use the computer at the lobby to print out a temp one . This would have allowed me to still quality for the cheaper rate . The computer did not even work . Of coarse the front desk person first told me he did not know anything about computers and then finally admitted that he did. He would not even help me print anything out, even if the file was emailed to him separately from my smart phone . The guy was a total idiot and stupid too

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va423, Manager at Quality Inn Mount Vernon, responded to this review, April 13, 2015
Dear Randie W,
We apologize for the inconvenience you experienced while our guest I can't say what went wrong during your check in, however I do understand it was all taken care of for you the following morning when you brought it to our attention, we do hope that you will consider staying with us again.
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Additional Information about Quality Inn Mount Vernon

Address: 7212 Richmond Hwy., Alexandria, VA 22306
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Mount Vernon 2*
Number of rooms: 89
Official Description (provided by the hotel):
We are a suburban family friendly hotel just minutes from Washington DC and the Mount Vernon Estate and Gardens, our hotel will offer you both non smoking and smoking rooms with 2 queen size beds or 1 king size bed. All rooms have a 42" flat screen HD TV with 100 cable channels, you can also find a side walk cafe to enjoy your breakfast and coffee or just sit and enjoy the day, you will find a picnic area with an out door grill for your family gatherings adjacent to our out door seasonal pool this along with many more down home amenities await you when you arrive, We can't wait to meet you ... more   less 
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Also Known As:
Quality Inn Mount Vernon Hotel Alexandria
Alexandria Quality Inn
Quality Inn Alexandria

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