Booked 5 rooms for a business trip. Hotel looked nothing like it did on the website. 4 of the 5 rooms had no heat (we were there in February). One of the rooms had a broken lock and anyone could walk in. When I went to the manager the next day, she was nasty, rude and lied to my face. One of the parties that traveled with us called to complain about the broken lock and she said she never spoke with them. Only way I could get out of staying there the next few nights was to complain the hotel looked nothing like the website. WENT TO COMFORT INN and had a much better experience.
IF YOU ARE A WOMAN TRAVELING PLEASE BE ADVISED THAT THEY DO NOT HAVE THE LOCK IN THE ROOM THAT YOU THROW ON ONCE YOU ARE INSIDE FOR EXTRA SECURITY. When I mentioned this, the manager claim that no hotels were using this method of security anymore. If the deadbolt is broken, how do you keep safe???????????????????
- Official Description (provided by the hotel):
- We are a suburban family friendly hotel just minutes from Washington DC and the Mount Vernon Estate and Gardens, our hotel will offer you both non smoking and smoking rooms with 2 queen size beds or 1 king size bed. All rooms have a 42" flat screen HD TV with 100 cable channels, you can also find a side walk cafe to enjoy your breakfast and Morning coffee or just sit and enjoy the day, you will find a picnic area with an out door grill for your family gatherings adjacent to our out door seasonal pool this along with many more down home amenities await you when you arrive, We can't wait to meet you ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn Mount Vernon Hotel Alexandria
- Alexandria Quality Inn
- Quality Inn Alexandria