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“complement” 5 of 5 stars
Review of Comfort Inn Landmark

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Comfort Inn Landmark
2.0 of 5 Hotel   |   6254 Duke St., Alexandria, VA 22312   |  
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Ranked #32 of 50 Hotels in Alexandria
1 review
“complement”
5 of 5 stars Reviewed November 18, 2014

good service specially Ms.Mathaba and nick burke .they are very help full.
good customer service skill and charming.they go extra mile to help and to make my stay wounderful.i thank you very much for their help.

  • Stayed November 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, 4 weeks ago
Hello Yonathan Y,
Thanks for your feedback regarding your last stay and the services received from our associates at the front desk. We have had a very good year of customer feedback that confirms that our service team is making the desired impact that confirms satisfaction. Please consider staying at the Comfort Inn Landmark on your return trip to the Washington, DC area.

Regards,

Ian Harvey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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150 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed November 4, 2014

This is the most awesome place to stay. Easily accessible with hotel shuttle to Van Dorn metro pick up location and take you back to your hotel. The front desk staff are so amazing, they always remember my name and all the other guest name and extremely professional with a smile. The general manager is amazingly awesome too and takes the time to make the hotel feels like home. The rooms are quite huge, has a microwave, desk, chair, refrigerator, very clean, granite bathroom counter, iron, iron board. I could not have asked for a better place to stay. You will not be disappointed. IHOP is also inside the hotel. Love this place. I will definitely stay here again!!!
Very easy to ride into Washington DC, Maryland, Delaware and even to Philadelphia.

Room Tip: Lots of shopping across the street from the hotel such as Ross, Marshalls, Thai restaurant, Chinese...
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  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, November 6, 2014
Dear Ms. Georgiana F,
It was our pleasure to provide you with comfortable hospitality over your last stay at the Comfort Inn Landmark. Thank you for completing this review and sharing your experience with the traveling public. We pride ourselves on our consistency in delivering professional and friendly service to every guest and we are certainly happy that we met and exceeded your expectations. See you on your next visit to the Washington, DC area.

Regards,
Ian Harvey
General Manager
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Hartford, Connecticut
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 2, 2014

The room was comfortable and clean. A nice desk for the computer, wi-fi was fine. A major factor in selecting this motel was the shuttle service to the Metro station. We took advantage of it to meet friends for dinner in DC. However, the service ends at 8:30 pm, so we were on the hook for a cab ride back to the motel at 9 pm, about $10.

Afterward we realized that we should have chosen the Comfort Inn & Suites on Van Dorn, which is much closer to the station and has more comprehensive shuttle service.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, November 3, 2014
Hello Mr. Fred P,
Thanks for staying at the Comfort Inn Landmark and for compiling this survey response. We are happy to learn that you were satisfied with most of the services offered. We will review the shuttle schedule to see if a modification is possible. We appreciate your business and hope that you will chose to stay with us whenever you return to the area.

Regards,

Ian Harvey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014

Hotel is nice for the price. Staff helpful. Can't beat the $6 voucher for breakfast at IHOP in the lobby of the Hotel.

Pass up the opportunity to use the computer in the business center. It looks good but doesn't work worth a darn - the internet speed was of the vintage "dial up modem" speed. When the front desk was notified of the situation, their comment was ~ 'Well, it was fine a moment ago.' That's just not an acceptable answer in a customer service world......but typical of the age group providing most customer service.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, October 29, 2014
Dear Sandra S,
Thanks for staying with us and also for completing this feedback. I will review your comments with my team members in an effort to ensure that our customer relations meets and exceeds your expectations. Hope to see you soon.

Regards,

Ian Harvey
General Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 23, 2014

Having travelled from Florida to Washington, we spent two night stops at a Sleep Inn and Comfort Inn en route, then four nights at Comfort Inn Alexandria. We would like to compliment both Nick Burke and Mathaba, of Alexandria Inn, on their excellent front office service, they were extremely helpful and pleasant to deal with. We found all the hotels comfortable and clean. The free shuttle service at Alexandria, was a real bonus plus the daily breakfast. We finished off our travels at Comfort Suites McCarter Way in Newark and whilst it was as comfortable, it's situation was somewhat out on a limb in an Industrial area, with no shuttle to the rail station. However once again, Anthony at the front desk was most helpful.
We would recommend the Group as an affordable option to travellers.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, October 27, 2014
Hi Peggy P,
Thanks so much for staying with us and for this wonderful summary about the services you received while staying at the Comfort Inn Landmark. Both Nick and Mathaba were very happy to learn of the impact they made. We encourage you to come back and see us whenever you travel through the Washington, DC area in the future.

Regards,

Ian Harvey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arab, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2014

Hotel was nice for the price. The hotel is located out of busy part of the city just off the interstate. Friendly and accommodating staff. Laundry facilities available on site which was a must for us. Rooms were clean. Great value in my opinion. IHOP located on site and they offer a complimentary breakfast or $6 voucher before 9am. If you arrive late the offer in null and void. Not much located around the area for dinner. Ended up driving 15 minutes out for food. They do place a $50 hold on the account but funds were released 2 days later. This seems to be a standard now everywhere though. Overall pleased with stay.

Stayed October 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, October 27, 2014
Dear Sbver,
Thanks for staying at the Comfort Inn Landmark and for taking the time to respond to our survey request. We are always grateful to our former guests when they provide feedback regarding their stay which serves as valuable education to the traveling public. Happy to know that the services we provide met your expectations.

Please come back and see us whenever your travel plans brings you back to the Washington, DC area.

Regards,

Ian Harvey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2014 via mobile

Real nice place to stay. The rooms were very reasonable for the DC area. The place was clean and comfortable. Friendly staff at the front desk,very helpful. The shuttle service was great,always on time.The shuttle takes you right to a Metro station .Can't complain about free breakfast at IHOP even if the choices are limited. Enjoyed my stay

Stayed October 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, October 20, 2014
Dear Karen S.,
We appreciate your business and your time in compiling this survey response. Our service and facility improvements are heavily impacted by the feedback we receive from you. We look forward to your return visit to the Washington, DC area.

Regards,

Ian Harvey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Landmark

Address: 6254 Duke St., Alexandria, VA 22312
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 50 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Landmark 2*
Number of rooms: 150
Official Description (provided by the hotel):
Comfort Inn Landmark near Old Town AlexandriaThe smoke-free Comfort Inn® Landmark hotel in Alexandria, Virginia is off Interstate 395 and one mile from the Landmark Mall.We are close to popular attractions, like: •George Washington's Mount Vernon Estate & Gardens •John F. Kennedy Center for the Performing Arts •Fort Belvoir Army base •National Gallery of Art •Washington National CathedralThe Ronald Reagan Washington National Airport and the Washington Dulles International Airport are a short drive away.Additional points of interest nearby include: •National Zoo •Smithsonian Institution •Library of CongressVisitors will enjoy outdoor recreational activities like golfing, jogging, boating, fishing and horseback riding, all minutes away.Be sure to visit the 24-hour IHOP Restaurant located on the premises.Our amenities include: •Free coffee •Free local calls •Free shuttle service to the Van Dorn Metro stations •Free parking •Seasonal outdoor poolYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn Landmark the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms come equipped with coffee makers, safes, cable televisions, irons and ironing boards. For guest convenience, valet cleaning services are offered. The Comfort Inn Landmark hotel is your destination for hospitality and value when visiting the Alexandria, Virginia area. We look forward to serving you soon! ... more   less 
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Also Known As:
Comfort Inn Landmark Hotel Alexandria
Landmark Comfort Inn
Comfort Inn Landmark Alexandria
Alexandria Comfort Inn
Comfort Inn Alexandria

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