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“Very Pleased” 4 of 5 stars
Review of Comfort Inn Landmark

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Comfort Inn Landmark
2.0 of 5 Hotel   |   6254 Duke St., Alexandria, VA 22312   |  
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Ranked #32 of 50 Hotels in Alexandria
Concord, New Hampshire
1 review
5 helpful votes 5 helpful votes
“Very Pleased”
4 of 5 stars Reviewed June 26, 2013

After a long travel from New Hampshire my family and I were very pleased with the hotel and it's staff. We were helped by a very nice, polite front desk agent named, Marshall, upon our arrival . The rooms were very clean and my children enjoyed the convenience of the IHOP restaurant within the establishment. Overall we had a very pleasant experience.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, June 28, 2013
Dear JoeS and family,

Thank you so very much for taking the time to leave a comment regarding your experience with us at the Comfort Inn Landmark and for mentioning our team member! He was so excited to see his name mentioned and so was I! It's always nice to see they made a difference. I was thrilled to hear you enjoyed your stay. I have placed your comment on our Guest Speaks bulletin board for the entire staff to see... It truly makes their day! Thank you for acknowlwedging them. We hope you'll make your way back to the DC area and come back to see us! Thank you again and Have a fun and safe summer!

Best Wishes,

Laura Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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150 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • French first
  • German first
  • Portuguese first
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English first
DCJim1
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 25, 2013

I found this to be ideal for the situation I was in. The staff was wonderful to me. They were very happy to upgrade my room and assist in any way. My room was clean and everything was in working order. They treat Choice Reward members very well here. An IHOP is right off the lobby open 24 hours.....great dinner food and not expensive. Lots of parking. I didn't think the area was bad at all.....I've seen much worse. There is a very nice Korean lounge bar next door with nice people running it....good place to relax. The way they run this place, and the cost and location make it a very good deal......I will go back.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, June 28, 2013
Dear DCJim,

Thank you so very much for taking the time to leave a comment regarding your experience with us at the Comfort Inn Landmark. We also appreciate your loyalty to the Choice brand. We are always happy to upgrade our members and welcome you back with treats and that service you expect from the Choice brand! I was thrilled to hear you enjoyed your stay. I have placed your comment on our Guest Speaks bulletin board for the entire staff to see... It truly makes them feel great! Thank you for acknowlwedging them. We hope you'll make your way back to the DC area and come back to see us! Thank you again and Have a fun and safe summer!

Best Wishes,

Laura Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dillon, Colorado
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 24, 2013

My young son and I recently stayed here for a night. We needed to pay for the room in an unconventional way and needed to speak with the manager. Lamar was so patient and respectful through this process. He was even kind enough to check us into a room early so we could go sightseeing. I sincerely appreciate his professionalism and kind manner.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, June 28, 2013
Hi Danielle,

First I'd like to say Thank you so very much for taking the time to recognize one of our amazing team members! He was so proud to see it posted on the bulletin board as a Star recognition! I'm happy to hear you and your son enjoyed your visit and we all hope you come back to see us soon. Have a fun and safe summer!

Best Wishes,

Laura Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2013

We had an enjoyable visit at the Comfort Inn primarily due to the hospitality, professionalism and attentiveness provided by the front desk staff - Osman. He was extremely helpful on many occasions. We stayed on two occasions a week apart.

The location above the IHop was certainly nice. The accommodations were adequate for the duration of our stay. The helpfulness of Osman allowed us to overlook minor shortfalls of the accommodations. Overall, an enjoyable stay.

Room Tip: There was no fitness center if this is an essential to your stay.
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, June 6, 2013
Dear Jeffrey H,

Thank you so very much for taking the time to place your experience on Trip Advisor. I am so happy to hear you enjoyed your stay with us. I have printed this comment and shared it with the entire staff and pointed out the team member you mentioned. It made his day and mine! Thank you.

Thank you again and we look forward to seeing you all again soon! We all hope you have a fun and safe summer!!

Best Regards,

Laura Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, Pennsylvania
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 27, 2013

My sister and I spent the Memorial Day weekend at the Comfort Inn Landmark. The Inn is very convenient to I-395 and The DC attractions. The rooms are acceptable, but the staff extremely pleasant and helpful. Mr. A. Osman at the front desk was particularly efficient and courteous.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, May 28, 2013
Dear Alice and Alice's Sister :)

I'd like to thank you for taking the time to share your experience with us at the Comfort Inn Landmark! We truly enjoyed your visit. Your comment specifically made the team member you mentioned. :) It's always nice for the team to be recognized by you... our wonderful guests.

I have placed your comment on our "Guest Speaks" bulletin board for all to see. Thank you again! Please let me know if you're ever planning another trip to Alexandria/DC I will make sure to upgrade you. I hope you, your sister and family and friends have a fun and safe summer!

Best Regards,

Laura Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida, USA
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 22, 2013

We moved to this hotel after finding the neighboring hotel where we were booked uninhabitable. What a surprise! The Comfort Inn was clean, nicely decorated, and well maintained. The desk staff - Nick who checked us in and Terrence who solved our computer issues - were polite, knowledgeable and helpful. The beds comfortable, pillows and sheets nice and clean. Housekeeping was efficient. One convenience is the fact that the hotel has partnered with I-Hop, with the restaurant in the hotel (guests get a $5 discount coupon for breakfast, so much better than stale pastries!). The staff at I-Hop also exceed in their attention to guests, handling our often fairly large group - who straggled in a few at a time - with courtesy and good humor. The hotel may not be as luxurious as a 5 Star hotel, but for the price, location, cleanliness and staffing, it is a wonderful find. An easy drive into Old Town Alexandria as well as an easy drive into Washington. If there is a downside, it is the fact that the neighborhood is less than appealing.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, May 28, 2013
Dear Carol,

Wow!! Thank you so very much for taking the time to leave a comment regarding your stay with us. :) I'm so sorry you had issues with your previous hotel but happy you chose to stay with us. I have printed this comment with stars to share with the team and it truly made their day! Especially the ones you mentioned. They will be rewarded. Thank you.

We hope to see you all again! We wish you and your family a happy and safe summer.

Respectfully,

Laura Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
S. Windsor, CT
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 20, 2013

after staying 2nights at a different hotel, WE were so happy with the Comfort Inn. The rooms were clean, the bathrooms too! the Staff Nick and Osman were helpful to all of us. The hotel shares the building with an Ihop and they give coupons for $5 off breakfast. The shuttle to and from the subway/train system was right on time (every 15mins) that was a really great service that they offered. I would stay here again!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort_Inn_Landmark, General Manager at Comfort Inn Landmark, responded to this review, May 22, 2013
Dear Erin H,

Thank you so very much for taking the time to acknowledge our 2 specific team members. They were so proud to be recognized by you and so am I! It is our goal to exceed our guests expectations and experience and by your comment it appears they achieved that mission. Thank you for choosing to stay with us and we all look forward to seeing you all again in the future! :)

Have a safe and fantastic summer...

Best Regards,

Laura Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Landmark

Address: 6254 Duke St., Alexandria, VA 22312
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 50 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Landmark 2*
Number of rooms: 150
Official Description (provided by the hotel):
Comfort Inn Landmark near Old Town AlexandriaThe smoke-free Comfort Inn® Landmark hotel in Alexandria, Virginia is off Interstate 395 and one mile from the Landmark Mall.We are close to popular attractions, like: •George Washington's Mount Vernon Estate & Gardens •John F. Kennedy Center for the Performing Arts •Fort Belvoir Army base •National Gallery of Art •Washington National CathedralThe Ronald Reagan Washington National Airport and the Washington Dulles International Airport are a short drive away.Additional points of interest nearby include: •National Zoo •Smithsonian Institution •Library of CongressVisitors will enjoy outdoor recreational activities like golfing, jogging, boating, fishing and horseback riding, all minutes away.Be sure to visit the 24-hour IHOP Restaurant located on the premises.Our amenities include: •Free coffee •Free local calls •Free shuttle service to the Van Dorn Metro stations •Free parking •Seasonal outdoor poolYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn Landmark the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms come equipped with coffee makers, safes, cable televisions, irons and ironing boards. For guest convenience, valet cleaning services are offered. The Comfort Inn Landmark hotel is your destination for hospitality and value when visiting the Alexandria, Virginia area. We look forward to serving you soon! ... more   less 
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Also Known As:
Comfort Inn Landmark Hotel Alexandria
Landmark Comfort Inn
Comfort Inn Landmark Alexandria
Alexandria Comfort Inn
Comfort Inn Alexandria

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