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“Very nice hotel!” 4 of 5 stars
Review of Westin Alexandria

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Westin Alexandria
4.0 of 5 Hotel   |   400 Courthouse Square, Alexandria, VA 22314   |  
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Ranked #19 of 49 Hotels in Alexandria
Pickerington, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Very nice hotel!”
4 of 5 stars Reviewed July 24, 2014

Stayed here for business for three nights. The staff are very polite and professional. The hotel is very clean and well maintained. Rooms are great! They were very quiet. Almost as if I was the only one staying here! The only thing I didn't like were the pillows! They were too soft for me. Overall this is a great hotel and I would come back. Maybe next time I can use the pool and workout facilities though! I didn't have enough time this trip.

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAlexndria, General Manager at Westin Alexandria, responded to this review, August 3, 2014
Dear Spdr8cr350,
Thanks for staying with us recently. Your comments concerning your stay are much appreciated and we were delighted to learn of your positive experience. We hope you will be returning soon. Thanks again.
Rich Casale
General Manager
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527 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Salt Lake City, Utah
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 22, 2014

I attended a 12 person meeting in a conference room at this hotel and stayed overnight for 2 nights. The location is convenient to the metro station. The shuttle to access shopping and restaurants further down King Street was convenient as well. The meeting space was very comfortable. The staff were attentive but not over-bearing. The food was great for hotel food. The room was clean, simple, and modern. This allowed for a good night's sleep despite an early meeting and a 2 time zone shift. The desk acted as concierge as well. They did a fine job of providing recommendations and accommodating requests. Our association typically does business with 3 hotels in the north part of Old Town. This was a significant improvement by comparison. It is less convenient but dramatically newer, cleaner, customer service oriented, and interested in new business. We'll be back.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAlexndria, General Manager at Westin Alexandria, responded to this review, August 3, 2014
Dear divelovers,
Thank you for staying with us recently and taking the time to share these comments. We are so glad to know you enjoyed the hotel and our staff and service. We will look forward to your return.
Rich Casale
General Manager
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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2014

The staff was helpful. The room was very comfortable and cute. There are lots of shops and restaurants within walking distance. It's also within walking distance of the metro station. I'd stay here again and again.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAlexndria, General Manager at Westin Alexandria, responded to this review, July 18, 2014
Dear QEK,

Thank you for staying with us recently and taking the time to share your thoughts. We were delighted to learn that all went well and look forward to welcoming you back again soon.
Rich Casale
General Manager
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Green Cove Springs, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014

This was our third time staying at this hotel for a family reunion during a holiday weekend. It is quiet with a friendly staff. The room was clean with modern furnishings. It is located within walking distance to the King Street Metro for city transportation. They also have a free hotel shuttle we used for quick trips to restaurants and stores. There is no free daytime parking available, except on Sundays when using on-street parking. The hotel offers valet parking, however, we chose to park in a nearby public parking garage that charged $10 per day on weekdays. There is no free WiFi and hot morning breakfast. This hotel is located in an area of Alexandria catering to stays during the work week. A lot of the nearby restaurants are closed during the weekend, which makes it hard to find close options. We visited Whole Foods Market and the nearby Starbucks a lot. The small, indoor pool and workout center was nice and there is a park across the street that allowed our small children a nice place to play. All in all, a comfortable stay for our family of four.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Director of Operations at Westin Alexandria, responded to this review, July 8, 2014
Dear Marcie, Thank you for staying with us once again and sharing your feedback. I hope you were able to enjoy your stay and had a great family reunion. Thank you for your loyalty and we will look forward to welcome you back in the near future! Thomas Poteau, Director of Operations.
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Austin, Texas
Top Contributor
96 reviews 96 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed July 5, 2014

The staff and service at this hotel were exceptional and really set the tone for a nice stay. The location near the King Street Metro station (walkable but not across the street) also was a big plus. Couple this with decent shuttle service that will take you to the Metro or most anyplace else in Old Town and it sets itself up as a very convenient place to stay. We flew in to Reagan/National and took a cab on the way in because it was late (only complaint about the shuttle is it could run later into the evening...think it stops at 10PM). On our way out it was an easy shuttle and train ride (two stops) back to the airport.

The hotel itself was very nice and very well priced. We paid $89 plus taxes and fees on the weekend. (Valet parking was $26/night so leave the car/rental behind and use the shuttle/train). Decent rooms and comfortable beds but more in a high end chain kind of way rather than a luxury chain as many associate Westin with. The workout facility was well equipped (both weights and cardio) but the pool was laughable...think large bathtub. The restaurant and bar at the hotel were also decent but with so many great choices just a shuttle ride away I'm not sure I'd recommend it as a destination, but it will do in a pinch!

All in all a very nice stay, in a great location with easy access to transportation.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Director of Operations at Westin Alexandria, responded to this review, July 8, 2014
Dear terrapinproud, Thank you for staying with us and taking the time to share your feedback. I am glad to read you enjoyed your stay with us. I understand your concerns about the pool size. although we could benefit from a larger size we are limited with the space. I know old town has alot of different dining option but you certainly don't want to miss our Trademark restaurant and some key feature items we are known for. Our bacon candy is to die for (if you like bacon) ! We hope to see you soon. Thomas Poteau, Director of Operations.
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Akron, Ohio
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 3, 2014

I stayed here for business, after my colleague and I were finished we checked out and left our bags with the bellman so we could go sightseeing before our flight. I became ill while sightseeing and we returned to the hotel to rest in the lobby and wait for our flight. The bellman gave me a blanket and pillow and I laid down on an out of the way coach. The manager came by and gave us our room back so I could rest. I am so appreciative! Bravo to the manager and staff, they truly went above and beyond. I will stay here again for pleasure and business.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Director of Operations at Westin Alexandria, responded to this review, July 8, 2014
Dear sridgemom, Thank you for staying with us and taking the time to share your feedback. I remember interacting with you and I am glad I was able to put you back in your room for much needed rest. Hopefully it allowed you to rest and made you feel better. I hope you will be able to come back soon and fully enjoy the sightseeing this time. Thomas Poteau, Director of Operations.
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South Carolina
Top Contributor
126 reviews 126 reviews
21 hotel reviews
Reviews in 56 cities Reviews in 56 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed July 1, 2014

We took a moderate gamble through Hotwire (choosing non-smoking hotels) and figured this was the hotel we'd get and, sure enough, it was. It's convenient to the Alexandria Amtrak station and the King Street metro station, so we never needed a car. The hotel does have a shuttle but you won't need it unless you're really pressed for time (note: it does only go up and down the short road of Alexandria, not into DC proper).

Our room was clean and the staff was very good. Nothing at all to complain about and believe me, I can usually find something to complain about.

Plus, if you're a Starwood Preferred Guest (it's free to join), you can get complimentary Wi-Fi.

Only thing that was a little off was the town itself. On weekends, it's a little tough to find places open for breakfast, so we paid the price at the hotel restaurant on Sunday.

Oh, wait, I can find a tiny quibble. The kids wanted to go swimming and to get into the spa. Apparently, they don't allow kids in there, which meant we never went back to the pool room again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Director of Operations at Westin Alexandria, responded to this review, July 8, 2014
Dear SCdad, Thank you for staying with us and taking the time to share your feedback. I am glad we were you lucky selected hotel! it looks like you enjoyed your stay with us and were able to get around the area. In regards to the pool area, the only age limitation is on the hot tub. All kids of all ages are free to use the pool as long as they wish! We hope to see you again soon. Thomas Poteau, Director of Operations.
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Additional Information about Westin Alexandria

Address: 400 Courthouse Square, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Alexandria
#12 Business Hotel in Alexandria
#19 Family Hotel in Alexandria
#20 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Alexandria 4*
Number of rooms: 319
Official Description (provided by the hotel):
The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more   less 
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Also Known As:
Westin Alexandria Hotel Alexandria
Alexandria Westin

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