Overall, hotel is clean and comfortable but more attention to details would make it better. For example, not enough staff in the morning for check-out, questions etc. There is no concierge. There are no signs indicating where meetings are and waiting for ten minutes to ask where a convention is being held is easily fixed by having a board, electronic or otherwise, where everything is posted each day. Housekeeping does not replace toiletries. Only one restaurant on premises with extremely limited menu. Small shop on premises also has an extremely small selection. Room walls are thin so you can hear everything going on in the halls and adjoining rooms.
Good things about the hotel: porter and valet staff were fantastic. Gym is nice and the location is great. Beds were extremely comfortable. The price for the DC area was reasonable as well.