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“A wonderful experience overall” 5 of 5 stars
Review of Westin Alexandria

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Westin Alexandria
4.0 of 5 Hotel   |   400 Courthouse Square, Alexandria, VA 22314   |  
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Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #17 of 49 hotels in Alexandria
Chagrin Falls, Ohio
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“A wonderful experience overall”
5 of 5 stars Reviewed January 31, 2013

The hotel is in a wonderful and convenient location. Although it was just a quick overnight and I booked the room on an online travel site, the check-in was seamless and the front desk agent extremely curtious. Our room was nicely appointed and spotless. Since we were traveling in January, the weather was not ideal for walking around but you could have easily walked to the movie theatres and an area with several restaurants. If you do have a car, the only parking available is valet for $26 a day. It was convenient and the car was promptly brought to us but be aware of the charge.We were fortunate to have booked a room on the club floor which included a continental breakfast. We traveled over a weekend so the club floor was not open for breakfast so our vouchers provided us with a full breakfast off the menu in their restaurant. The menu selection was fabulous and the food very good. I loved the individual pot of coffee on your table! When our table was a bit wobbly, two servers (not even our own) were immediately there to assist and get it leveled. Job well done to all the staff from valet, front desk, housekeeping and restaurant!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2013

I stayed here for one night in January. The hotel is relaxing and clean. The staff was friendly and helpful. There is a shuttle that takes you to/from the King St. Metro stop (two stops from Reagan National Airport) and it is right by the USPTO. Trademark, the restaurant downstairs was pretty good too. Good place to stay!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed January 25, 2013 via mobile

I mistakenly thought I had reservations at the Westin Alexandria January 18-24, 2013.I would like to commend 2 individuals, Sara and Ronald, for their outstanding attention to my needs.Their professionalism and courtesy makes me glad that I am a Starwood Preferred member, and it has made Westin my hotel of choice.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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WestinAlexndria, General Manager at Westin Alexandria, responded to this review, January 26, 2013
Dear ChuckL 57,

Thank you for staying with us recently. I was so glad to learn that you enjoyed your stay and particularly the service of Sara and Ronald. We are very excited about the service they and so many other of our staff provide for our guests. I hope we will be seeing you again soon.

Rich Casale
General Manager
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 21, 2013

You expect a certain something when you stay at a Westin, and this one has it all ! What sets this above all others for me is the staff. The Front Desk staff is exactly what you want at the end of a long hectic day. They are Customer Service Stars !!

We stayed 2 nights to be closer in the DC for the Inauguration, the hotel was full and very busy, but the service was still superb.

Ronald at the Front Desk was amazing !

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Athens, GA
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 17, 2013

A two night business trip for my son, but a great gettaway for me. I helped my son drive to Alexandria just as a backup driver on a 10 hour trip. While he took care of his business. I lounged and ate at the hotel restaurant. The weather was cloudy and rainy and I spent the entire time in the hotel. It was wonderful. Very comfortable bed, lovely bathroom, and we had booked the room with full breakfast each day and there in was the best deal! The food was quite good and the service very friendly. Its was quiet and I felt very comfortable eating alone.

The only minus would be if you wanted to be in the mix of Alexandria and King Street, It would be a bit of a walk which, in good weather might be quite pleasant. I didn't feel like exploring, again, because of the weather.

This is the perfect place to stay if you have dealing with the US Patent and Trademark office, its only a short walk from the hotel.

Room Tip: If you require complete silence to sleep, make sure you need a room away from the train noise.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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WestinAlexndria, General Manager at Westin Alexandria, responded to this review, January 26, 2013
Dear Mae C,

Thank you for staying with us recently and for taking the time to share your comments. I was delighted to learn that you had a pleasant experience and hope you will have an opportunity to stay again in the future. Please feel free to reach out to me at anytime and I will be happy to look after your accomodations. Thanks again.

Rich Casale
General Manager
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Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed January 16, 2013

Shortly before Christmas my wife and I stayed at the Westin Alexandria, a most excellent facility and great staff. Most excellent was the concierge Ray. My wife and I had driven down from Harrisburg, Pennsylvania, for a quick get-away to stay overnight and check out "Old Town" Alexandria. Upon searching for places to see, we were nearly overwhelmed by the many things to see and do and places to eat. We didn't bring a bagload of money,and many menus didn't show their prices. We then had a chat with Ray. He suggested some nice attractions and an excellent Greek restaurant for dinner. We took his suggestion for dinner and the restaurant hit the spot. A great meal, and plenty of it, for not a lot of money. The next day we hit the sites and enjoyed our nice get-away. Thank you so much Ray. Your kindness, knowledge, and expertise were just what we needed!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAlexndria, General Manager at Westin Alexandria, responded to this review, January 27, 2013
Dear Clyde S,

Thank you for choosing to stay with us recently and for taking the time to share your comments. I was delighted to learn of your hgh degree of satisfaction with our service and Ray in particular. We will look forward to your next visit, hopefully in the very near future.

Rich Casale
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Top Contributor
65 reviews 65 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 11, 2013

The Westin Alexandria has most of the amenities you would expect from a Westin. Great location, within walking distance to the venue I attended.
The room was clean & comfortable. The "heavenly shower" was replaced by a large rain shower head - nice, but weak pressure.
The restaurant serves one of the best breakfasts - the cranberry French toast, a must try!
The staff were slow, and we had to wait for an in correction on the bill to be fixed.
Overall, average to very good.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAlexndria, General Manager at Westin Alexandria, responded to this review, March 17, 2013
Dear JackiB,

Thanks for staying with us! We appreciate your comments and will continue to work with our service staff in the restraurant to insure they are prompt and efficient in reacting to any guest concerns as you point out this opportunity. So glad you enjoyed the room, the food, the location. Hope to see you again soon.

Rich Casale
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Westin Alexandria

Address: 400 Courthouse Square, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Alexandria
#10 Business Hotel in Alexandria
#19 Romantic Hotel in Alexandria
#21 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Alexandria 4*
Official Description (provided by the hotel):
The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more   less 
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Also Known As:
Westin Alexandria Hotel Alexandria
Alexandria Westin

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