We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Location ok, staff rude, breakfast...burgers?” 2 of 5 stars
Review of BEST WESTERN Mount Vernon/Ft. Belvoir

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added BEST WESTERN Mount Vernon/Ft. Belvoir to your Saves list
BEST WESTERN Mount Vernon/Ft. Belvoir
2.0 of 5 Hotel   |   8751 Richmond Highway, Alexandria, VA 22309   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #31 of 50 Hotels in Alexandria
Pontypridd
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Location ok, staff rude, breakfast...burgers?”
2 of 5 stars Reviewed June 28, 2011

To begin with: Breakfast. Apparently the Americans call it sausage patty, to me, it's shaped like a burger, it's pork, so it's a pork burger. No wonder the country has an obesity problem! Not much in the way of healthy food either, everything was just full of fat and grease and not enjoyable.

Location: We got lost several times on the way to the hotel from Washington DC, road signs unclear but not hotels fault

Air conditioning - Very noisy.

Staff - RUDE. I was waiting for the receptionist (well, he looked like a janitor but was apaprently dealing with customers at the front desk too) to finish with a customer and was standing there for about five minutes. Then an American serviceman dressed in his uniform came to the reception AFTER me to check out. The guy at the front desk ignored the fact that I'd been standing there, waiting to check out, after he has dealt with this lady, and went to the serviceman first. But, stereotypically, the serviceman was very polite and let me go first. I got told "sign this", so I read through the receipt and signed it, and as I was doing that he began serving the serviceman. In my experience of customer service, you deal with ONE customer at a time. I was waiting for some kind of prompt to see if I had anything else to sign, but after waiting for the guy to finish serving the other gentleman I just walked out, completely dissatified with the end of that stay. Very rude of the staff, and if he is a receptionist he should wear a proper uniform.

Actually thought I'd have more nice things to say about this hotel, but I don't - except that there is a mcdonalds next door with very friendly staff - the staff at the BW could learn a thing or two from these guys.

  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

145 reviews from our community

Traveler rating
    45
    48
    23
    13
    16
See reviews for
46
44
13
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Pinetop, Arizona
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed June 20, 2011

not much nearby - good place for one night - breakfast was better than average

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourDCManager, Guest Relations Manager at BEST WESTERN Mount Vernon/Ft. Belvoir, responded to this review, July 19, 2011
Dear podoho, Thank You for taking the time to comment on our hotel. We appreciate your business and look forward to accommodating you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2011

Our room was large and clean. Beds were comfortable. We had a rerigerator and microwave in our room. The management, staff and maintenance were all very helpful. Housekeeping kept our room clean everyday. We were there for 5 nights. Breakfast was adequate with fruit, waffles, oatmeal, yogurt, toast, danishes, bagels, english muffins, juice, muffins, eggs, alternately bacon, sausage, biscuits and sausage gravy cereal and coffee. Make sure you call ahead for best shuttle service. We used the Metro to travel to Washington, DC.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourDCManager, Guest Relations Manager at BEST WESTERN Mount Vernon/Ft. Belvoir, responded to this review, July 19, 2011
Dear Beltalk, Thank You for taking the time to comment on our hotel. Your feedback is very important to us and we are glad to hear you had an enjoyable stay. We look forward to accommodating you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Excelsior, Minnesota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 11, 2011

The accommodations in the room are nice enough. But the A/C unit in our room makes a variable pitch whine that kept me and my wife up at night. Really annoying. Talked to front desk and maintenance; they said all the units do that and they are working with GE to get the problem resolved. No offer of reconciliation. Eeeeeeeeaaaaaaaoooooooooommmmmmmmooooooooaaaaaaeeeeeee.....

And the TV picture is really fuzzy.

Ugh!

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourDCManager, Public Relations Manager at BEST WESTERN Mount Vernon/Ft. Belvoir, responded to this review, July 19, 2011
Dear jlj-minnesotam, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
herculaneum
1 review
5 of 5 stars Reviewed May 23, 2011

staff advised of good restaurant and travel from hotel to Washington DC

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourDCManager, Guest Relations Manager at BEST WESTERN Mount Vernon/Ft. Belvoir, responded to this review, July 19, 2011
Dear gastman, Thank You for taking the time to comment on our hotel. Your feedback is very important to us and we are glad to hear you had an enjoyable stay. We look forward to accommodating you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 1, 2010

My boyfriend and I stayed at the Best Western Mount Vernon the weekend of the Jon Stewart Rally to Restore Sanity, held on the Washington Mall in DC.

We were a little late in booking hotels in the city, but fortunately this one had a few rooms left, so we booked it right away. The price was extremely reasonable, and while it was a trek (about a 45 minute Metro ride from the end of the blue line) into DC, we were overall satisfied with our stay.

If you have a car, it is MUCH easier to get around - especially if you are planning to go into DC and Alexandria. The Franconia-Springfield Metro stop is about a 10 minute drive away, BUT has 8000 free parking spots. (The DC Metro is the best I've EVER seen - I highly recommend using it to get ANYWHERE).

Anyhow, the hotel itself is an older two star building. However, our room had some new upgrades. The carpet was recently replaced, and the bathroom had also recently been renovated. The drain in the tub was a little clogged, but that was my only real complaint about the room. We stayed on the first floor looking out onto Richmond Highway, so it was a little noisy, but not intolerable. The stay included a free buffet breakfast, which was pretty standard. The beds were comfortable and the room was a good size for two.

I would definitely recommend this hotel on a budget. Although it was kind of out in the middle of nowhere (there's not a lot to see on Richmond Highway), but the price was right, the staff were friendly, and the room was clean. (And the rally was awesome!)

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 28, 2010

My husband and I stayed at this hotel during our Fall Vacation. We visited D.C., Alexandria and Mount Vernon. The hotel is old and run down. We made advance reservations and were told upon arrival before 6:00pm that we could not get our money back so we decided to go ahead and stay. The only thing good about this place was the bed and the front desk evening clerk. The plugs in the room didn't work and only one lamp worked. Our cell phone chargers would fall out of the plugs so we had to take turns charging our phones in the bathroom. The remote on the TV didn't work either. The breakfast is served in the basement and it was horrible! The room it was served in was dirty and the food was old and stale. We didn't eat it. This place needs to be torn down!

  • Stayed October 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Mount Vernon/Ft. Belvoir? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Mount Vernon/Ft. Belvoir

Address: 8751 Richmond Highway, Alexandria, VA 22309
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #31 of 50 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Mount Vernon/Ft. Belvoir 2*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Cheap Tickets, Orbitz, Expedia, Travelocity, Despegar.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Mount Vernon/Ft. Belvoir reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mount Vernon Hotel Alexandria
Best Western Hotel Alexandria
Best Western Alexandria
Alexandria Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Mount Vernon/Ft. Belvoir, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.