I took my sister here for her birthday. We went on an evening that wasn't crowded. Actually only 2 other tables seated. The waitress demeanor was like she just came out of a truck stop. Her hair was a mess. The service was terrible. It took forever to get our meail/courses and she didn't know how to open a bottle of wine or pour wine. Spilled it more than she poured it. However, I will say, the food was Excellent. I ordered the special, which was fish, and my sister ordered lamb. Both were excellent. So for the food I would go back and rate it high, but for the environment, service and price I would rate it low. This is suppose to be a sophisticated, upscale, high-end place. With a famous chef and cuisine. And the hotel is beautiful. But their staff does not "match" the 5 Star quality they try to have and hold. Clearly, the manager needs to do a better job of hiring and training the personnel here in the restaurant.
Definitely recommend the hotel as a place to stay in Old Town.
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