We are Wyndham owners (Hawaii) this was our first time to DC area. Even though we are Platimum members it was difficult to get in this resort. First week we had a 1 bedroom 1 bath
Deluxe Unit and it was very nice. Our second week no Deluxe units were available so we had to pack up and move to a Reg.
1 bedroom, 1 bath unit and it was very disapointing to us.
Very very small, funky old little TV's, not the big Plasma in the Deluxe room. However, this is the best location to see all the sights, using the Metrorail was great and it's just next to this Resort.
The biggest complaint we had was the front office staff......For 3 night in a row, our room key would not work also wouldn't work on the garage. The front office kept validating it for only 1 day at a time instead of for the week. We called down to the desk 6 different times and no one would answer the phone. We would walk to the desk and find their phone ringing and no one there.
One time, we finally asked the janitor to get someone and two girls came out from the back. We had many problems with the staff. We travel a lot and this was the worst with front office staff.
For days the garage for parking doors were broken and we had to
go through Hilton's entery to park.
We would come back, because of the location, but only if a Deluxe unit was available to us. We rented a car, but you could easily do without and use the metrorail. Fly into Reagan
and hop on the Metro and it will take you right to King St. and it's just a half a block to the Resort.















