For years, GT has been my favorite place to dine while in the D.C. area. My husband and I were in D.C. for the last five days while entertaining my in-laws from California. I have been raving for weeks about GT and we were very excited to make Easter reservations there. Out of the five of us in our group, I was the only one who had ever been to D.C. before. We ate at many delicious restaurants while there, all new to me, and I was very impressed with them all. Still, I felt like we were building up to the grand finale on Easter with dinner at GT.
Unfortunately, our experience did not turn out that way. Our reservations were at 1:00 and we were seated promptly. Our server was, to put it mildly, neglectful and rude. She was obviously overwrought. (Perhaps they were understaffed.) She very loudly and abruptly “placed” our plates on the table. Basically, we felt like she was almost throwing them down in front of us. If we asked for anything, we were met with heavy sighs and excuses. Then she rushed us through every course, barely giving us time to finish. My husband never did get to finish his salad or oysters. When our meals arrived, she loudly banged the covers to the plates and dropped one on the floor, creating a booming crash. One of our guests received her lamb chops too rare for her liking and requested they be cooked a little longer. The rest of us finished our meals before she finally asked the waitress if she could check on her lamb chops. When they did arrive after that, they had apparently been under a warmer for an extended period of time as the side dishes were lukewarm at best. Our guest was afraid to send them back because the rest of us were already done. The waitress then brought our bill before even taking our dessert orders. When dessert did arrive, the apple pie was soggy, the ice cream melted, and the flourless chocolate cake full of sharp little pieces of what I could only guess were grated cinnamon sticks.
What should have been a relaxing, enjoyable, lovely dining experience turned out to be a rushed, loud, nerve-wracking, agitating experience with food that was mediocre at best. It was the most expensive meal of the week, despite dining at some fantastic new steak houses, and the most disappointing experience. It is a good thing that the tip was already included in the cost of this over-priced meal because our server would not have received half of what she did. My husband swears he will never return to Gadsby’s Tavern. My heart is broken for what was once a cherished favorite memory of my many visits to D.C. with my grandmother who is no longer with us.
I am not one to complain and am known to my family and friends to be very tolerant. In fact, I am usually scolded for making excuses for poor service or behavior. I've written many reviews on TripAdvisor before, all of them good, preferring to live by the old rule, "if you can't say something nice, don't say anything at all." But this experience was so personally embarrassing for me and so disappointing, that I wanted to warn others. I am afraid I won’t be dining at GT in the future. I am so sorry to have to write this former favorite off my list of “must-dine experiences.”
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.