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“Comfortable Hotel” 4 of 5 stars
Review of Candlewood Suites Alexandria - Fort Belvoir

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Candlewood Suites Alexandria - Fort Belvoir
2.0 of 5 Hotel   |   8847 Richmond Highway, Alexandria, VA 22309   |  
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Ranked #4 of 50 Hotels in Alexandria
Columbia, South Carolina
Top Contributor
70 reviews 70 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
104 helpful votes 104 helpful votes
“Comfortable Hotel”
4 of 5 stars Reviewed June 23, 2013

Had reservations for a Queen suite on 6/21. Upon check-in I asked if there was a 2 queen suite available, and Audrey happily changed our reservation. Audrey was very pleasant and thorough in explaining everything about the hotel. It is a relatively new hotel, only a year old. We were on the 2nd floor, and the room was very comfortable. The only problem I had was that there was hair on the side of the tub (which I have been finding more and more in hotels lately)...housekeeping definatley gets a thumbs down for that. There was a group that was hanging out in the gazeebo that were quite loud well past midnight (which was right outside our window)...this, of course, is not the hotel's fault. Otherwise, it was fine. I would recommend this hotel and stay here again if in the area.

Room Tip: Do not get a room within earshot of the gazeebo.
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle E, General Manager at Candlewood Suites Alexandria - Fort Belvoir, responded to this review, July 9, 2013
Dear borntotravel999,
Thank you for such a wonderful review of the Candlewood Suites Fort Belvoir. We are glad you enjoyed you stay with us. I will definitely congratulate Audrey for the outstanding service she was able to offer you. We hope that you will visits us again soon!

Kindest Regards,
Kyle L English
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    69
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    5
    3
    0
See reviews for
14
8
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Madison, Wisconsin
1 review
5 of 5 stars Reviewed June 21, 2013

Big thanks to Audrey who was my guardian angel. I was running tight on a meeting in DC and the cab she called was taking forever. She was just getting off work and offered to take me there. I tried to give her money but she wanted none of it.

To top it all off, I then left a special remembrance book in my room and Audrey knew it was me and they made special efforts to reach out to me and mail back.

So that is just me, but while waiting for the cab I witnessed how much she loved her job, each guest and pet by greeting them with enthusiasm. And the 45 minute right she shared with me how much she loves what she does and I heard stories exemplifying how capable she is as well. It takes a hearty and strong soul to take the night shift and double shifts and be willing to drive that far to work in traffic. She is truly selfless. And I was blessed to have met her.

Ok.... and the rooms were up to date, clean, stocked and an amazing pizza place right around the corner I was clued into.

I will be back.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kyle E, General Manager at Candlewood Suites Alexandria - Fort Belvoir, responded to this review, July 9, 2013
Dear JodiR,

Thank you for such a wonderful review of the Candlewood Suites Fort Belvoir. We are glad you enjoyed you stay with us. I will definitely congratulate Audrey for the outstanding service she was able to offer you. It is always important to go above and beyond for every one of our guest. I’m pleased that she was able to do that for you. If you travels ever bring you back to Alexandria, VA we would be more than happy to accommodate you.

Kindest Regards,
Kyle L English
General Manager
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Fort Belvoir, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 6, 2013

This is my second time staying at a Candlewood Suite property. Both times I have stayed for at least 2-4 weeks at a time. The rooms have always been prepared and clean, along with friendly staff. Currently, I am at this location and I found out it was a new building that was just built 8 months ago. I am very well pleased with Candlewood's management, service, and convenient locations to my trainings. I strongly suggest this hotel to anyone seeking a hotel for a period longer than 2 nights.

Room Tip: There's not a restaurant and a swimming pool associated with this property, so I had to rate it...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Manager at Candlewood Suites Alexandria - Fort Belvoir, responded to this review, June 7, 2013
Dear thejazzylady,

Thank you for such a wonderful review! We are extremely happy that you are pleased with our services as we do strive to be most accommodating to our guests. We will look forward to your next stay at the Candlewood Suites Alexandria-Fort Belvoir. Thanks again!
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Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2013

The room was very comfortable and cozy! The bed was fresh, clean and soft. Ooh, the recliner was a plus as well.
KUDOS to all the staff (Kyle, Irine, Freddy and Marcus B. aka "Cookie Man")!! I truly enjoyed my stay at your facility. The natural fruit flavored water and the warm Otis Spunkmeyer cookies were great too.
If I am ever in the area again, your facility will be my FIRST choice! It is in a good location for quick access to food and groceries stores down the street.

Great work Candlewood staff!
Signed....
Mrs. B aka "Cookie Lady"

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Manager at Candlewood Suites Alexandria - Fort Belvoir, responded to this review, June 6, 2013
Dear Traveler4Life2010,

Thank you for your wonderful review of our hotel. We’re glad you enjoyed your stay and the amenities that we have to offer. The Otis Spunk Meyer cookies are most delicious and all of our guests seem to love them. We look forward to your return to the Candlewood Suites Alexandria-Fort Belvoir the next time that you are in the area!

Danielle Smith
Operations Manager
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1 review
4 of 5 stars Reviewed May 19, 2013

stayed 2 months and started to feel like home. staff and manager were great and very Receptive and egar to help out. Kyle and Marcus were very friendly very well stocked room with almost everything a person would need for their stay. only thing that I missed was a pool or hot tub to relaxin. other than that I would recommend this hotel to any one in the area.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Manager at Candlewood Suites Alexandria - Fort Belvoir, responded to this review, June 6, 2013
Dear phatnic8,

Thank you for taking the time to write such a nice review of the Candlewood Suites Alexandria-Fort Belvoir. We strive to provide stellar customer service and we’re glad we were able to meet your expectations. The next time you are in the area we look forward to being your “home away from home.”
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Worcester UK
Top Contributor
70 reviews 70 reviews
22 hotel reviews
Reviews in 41 cities Reviews in 41 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 18, 2013

Lots of great facilities including, a gym, a barbecue area (with tools you can loan) a mini-kitchen DVD lending library & even toys for the kids.
The in room mini-kitchen was compact but included a fridge freezer, hob and microwave as well as a dishwasher (larger suites I think have an oven) it was great not to have to eat out every day.
The cleaning staff were great and even though it's advertised as a weekly service their were fresh towels daily.
Great place to stay!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Manager at Candlewood Suites Alexandria - Fort Belvoir, responded to this review, June 6, 2013
Dear NicolaWhit,

Thank you for you kind review of your recent stay at the Candlewood Suites Alexandria-Fort Belvoir. We’re glad that you were able to utilize our in suite kitchens. It is definitely a plus and healthier option to not have to eat out every day. The next time you are in the area, we hope you will choose us for your lodging needs!
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Temecula, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 16, 2013

We stayed at this Candlewood after leaving one from a different location the night before. This one we stayed just over a week. The room itself was very clean. The hallways were kept as clean as they could be, considering the guests they had I guess. I saw them mopping the lobby and elevator fairly regularly, but one guest kept coming in with dirty workboots and had them tracked across the rug in the hallway from the elevator to his door on my floor on several occasions. The beds are really comfortable, I liked the advantage of the free laundry room, and the full kitchen was a plus and one of the reasons I ended up picking this hotel. Someone else also mentioned the desk space, and I liked this because the desk area next to the tv was a great place to put your bag.

We were surprised to find out this Candlewood had daily housekeeping (according to the front desk anyway) because the last one did not. The other one did ONLY weekly, and if you wanted new sheets or towels you could bring down the dirty ones and replace them with new ones. Imagine coming back the first day after learning about this and finding out that these things had NOT been taken care of (that's fine, but when expecting something else, it was a bit annoying.) The guy at the front desk told me to bring down my towels and we could exchange them because, "Housekeeping didn't get to that side of the hotel today." Hmm, really? It was a bit odd. Like another review mentioned, housekeeping was a bit iffy. We did have our "do not disturb" sign up for a couple days, due to a sick child one day, and then me forgetting to take the sign down the following day when we left, but the other days, housekeeping only came half the time and I ended up still dragging towels down to the desk.

Which brings me to the people at the front desk. They were courteous and helped me with my numerous requests, but I could obviously tell they were annoyed I had interrupted them. There is a "wall" behind the front desk where the front desk employees sit until a few minutes later they seem to sense someone there waiting at the desk (if they have a camera to see someone there, they sure don't respond in a timely fashion, so I'm assuming there isn't one for back there) and come out from behind there. I had a sneaking suspicion they were back there on the Internet. I could have been wrong, they may have been back there doing work relating to the hotel, but I'm pretty sure my suspicions were confirmed one night that their time back there wasn't actually work-related when there were obvious sounds of "zapping" like would come off a video game if someone were shooting at something. I get it. If nobody's there it gets boring and they need something to do, but if that's the case I feel the employee needs to be visible to the customer. Also, I don't have a cell, so I had family calling through the main hotel line to connect to my room, and they all said whoever answered seemed annoyed to have to deal with transferring to my room. Maybe there was a separate line that should have been called and I was unaware of this? Really not sure on this one.

I'd say if you're going to use the Metro to get to the big city (our main reason for being in this area) most definitely plan on having a car (I say this because I almost decided to not keep the rental we had, thinking we'd get by without it, but I really don't think that will work for this area.) The Huntington Metro is fairly quick and easy to get to from here (about 15 mins) so I'd definitely plan on going with that station if you're looking into that.

Overall though I'd have to say it was a decent stay for the main purpose of having a nice room to sleep in. Just a few minor blips occurred to bring down my rating.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Manager at Candlewood Suites Alexandria - Fort Belvoir, responded to this review, June 6, 2013
Dear Time4UhVacashun,

Thank you for taking time to review your most recent stay at the Candlewood Suites Alexandria-Fort Belvoir. We’re happy that you utilized and enjoyed some of the many amenities we have to offer. Please accept my sincerest apologies for the issues you had during your stay. Feel free to contact me directly at the hotel or via email danielle.smith@baywoodhotels.com so we can further discuss any concerns you may have. Once again, thank you for your comments. With feedback such as yours, we can only improve and grow.
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Additional Information about Candlewood Suites Alexandria - Fort Belvoir

Address: 8847 Richmond Highway, Alexandria, VA 22309
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 50 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Alexandria - Fort Belvoir 2*
Number of rooms: 57
Official Description (provided by the hotel):
Welcome to the *All New* Candlewood Suites Alexandria, Virginia - a refreshing choice for short and extended-stay Alexandria, VA hotels near Fort Belvoir and Washington DC. Come experience 100% all-suites comfort and convenience designed for today's busy traveler. Our corporate and military guests enjoy affordable Ft. Belvoir lodging less than a mile from the base. Plus, they can easily visit the Ft. Belvoir Community Hospital, United States Coast Guard-TISCOM and the USO Center. Corporations within a 10-minute drive include BAE Systems, Lockheed Martin, Northrop Grumman and Raytheon. Not here on business? Leisure guests and families have the remarkable history of Old Town Alexandria and Washington DC to explore. Other popular attractions near our Alexandria, VA hotel include the Ft. Belvoir Golf Club, National Museum of the Marine Corps and Mount Vernon. Whatever brings you, Candlewood Suites delivers the effortless warmth of home, whether you spend just the night or weeks at a stretch. Our 57 spacious Alexandria, VA suites features a fully-equipped kitchen, complete with refrigerator, stovetop, dishwasher, cookware and more. Get things done in a large, comfy work space with free high-speed Internet access, or relax with a DVD movie from our Lending Library®. At day's end, our signature Comforts of Home™ Bedding Collection promises a restful night's sleep. Make the fresh new choice for short and extended-stay hotels in Alexandria, Virginia - Candlewood Suites Alexandria. ... more   less 
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