We stayed at this Candlewood after leaving one from a different location the night before. This one we stayed just over a week. The room itself was very clean. The hallways were kept as clean as they could be, considering the guests they had I guess. I saw them mopping the lobby and elevator fairly regularly, but one guest kept coming in with dirty workboots and had them tracked across the rug in the hallway from the elevator to his door on my floor on several occasions. The beds are really comfortable, I liked the advantage of the free laundry room, and the full kitchen was a plus and one of the reasons I ended up picking this hotel. Someone else also mentioned the desk space, and I liked this because the desk area next to the tv was a great place to put your bag.
We were surprised to find out this Candlewood had daily housekeeping (according to the front desk anyway) because the last one did not. The other one did ONLY weekly, and if you wanted new sheets or towels you could bring down the dirty ones and replace them with new ones. Imagine coming back the first day after learning about this and finding out that these things had NOT been taken care of (that's fine, but when expecting something else, it was a bit annoying.) The guy at the front desk told me to bring down my towels and we could exchange them because, "Housekeeping didn't get to that side of the hotel today." Hmm, really? It was a bit odd. Like another review mentioned, housekeeping was a bit iffy. We did have our "do not disturb" sign up for a couple days, due to a sick child one day, and then me forgetting to take the sign down the following day when we left, but the other days, housekeeping only came half the time and I ended up still dragging towels down to the desk.
Which brings me to the people at the front desk. They were courteous and helped me with my numerous requests, but I could obviously tell they were annoyed I had interrupted them. There is a "wall" behind the front desk where the front desk employees sit until a few minutes later they seem to sense someone there waiting at the desk (if they have a camera to see someone there, they sure don't respond in a timely fashion, so I'm assuming there isn't one for back there) and come out from behind there. I had a sneaking suspicion they were back there on the Internet. I could have been wrong, they may have been back there doing work relating to the hotel, but I'm pretty sure my suspicions were confirmed one night that their time back there wasn't actually work-related when there were obvious sounds of "zapping" like would come off a video game if someone were shooting at something. I get it. If nobody's there it gets boring and they need something to do, but if that's the case I feel the employee needs to be visible to the customer. Also, I don't have a cell, so I had family calling through the main hotel line to connect to my room, and they all said whoever answered seemed annoyed to have to deal with transferring to my room. Maybe there was a separate line that should have been called and I was unaware of this? Really not sure on this one.
I'd say if you're going to use the Metro to get to the big city (our main reason for being in this area) most definitely plan on having a car (I say this because I almost decided to not keep the rental we had, thinking we'd get by without it, but I really don't think that will work for this area.) The Huntington Metro is fairly quick and easy to get to from here (about 15 mins) so I'd definitely plan on going with that station if you're looking into that.
Overall though I'd have to say it was a decent stay for the main purpose of having a nice room to sleep in. Just a few minor blips occurred to bring down my rating.
- Official Description (provided by the hotel):
- Welcome to the *All New* Candlewood Suites Alexandria, Virginia - a refreshing choice for short and extended-stay Alexandria, VA hotels near Fort Belvoir and Washington DC. Come experience 100% all-suites comfort and convenience designed for today's busy traveler. Our corporate and military guests enjoy affordable Ft. Belvoir lodging less than a mile from the base. Plus, they can easily visit the Ft. Belvoir Community Hospital, United States Coast Guard-TISCOM and the USO Center. Corporations within a 10-minute drive include BAE Systems, Lockheed Martin, Northrop Grumman and Raytheon. Not here on business? Leisure guests and families have the remarkable history of Old Town Alexandria and Washington DC to explore. Other popular attractions near our Alexandria, VA hotel include the Ft. Belvoir Golf Club, National Museum of the Marine Corps and Mount Vernon. Whatever brings you, Candlewood Suites delivers the effortless warmth of home, whether you spend just the night or weeks at a stretch. Our 57 spacious Alexandria, VA suites features a fully-equipped kitchen, complete with refrigerator, stovetop, dishwasher, cookware and more. Get things done in a large, comfy work space with free high-speed Internet access, or relax with a DVD movie from our Lending Library®. At day's end, our signature Comforts of Home™ Bedding Collection promises a restful night's sleep. Make the fresh new choice for short and extended-stay hotels in Alexandria, Virginia - Candlewood Suites Alexandria. ... more less
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