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“Great Stay! Superior Staff!” 5 of 5 stars
Review of Residence Inn Alexandria Old Town/Duke Street

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Residence Inn Alexandria Old Town/Duke Street
3.0 of 5 Hotel   |   1456 Duke Street, Alexandria, VA 22314   |  
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Ranked #15 of 50 Hotels in Alexandria
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
“Great Stay! Superior Staff!”
5 of 5 stars Reviewed August 6, 2009

We stayed for 5 nights in July. We have 2 young children and staying in a 2 bedroom suite was very important to me . We used our points for our stay. When we arrived they told us we could be upgraded but not until the next night. That was fine with us and the next morning we were called early to let us know that we could make the switch.

The front desk staff is nothing but exceptional. They remembered us and always talked to our kids. The breakfast was nice. You need to know that breakfast is only served until 9am M-F and 9:30 on the weekends. It worked out fine for us but I could see this to be a problem if this were a different kind of a trip. One morning, our 6 year old came downstairs after breakfast closed and he asked politely if he could still have breakfast. A very nice staff member asked him what he wanted and then came out with a bowl of cereal for him. My son was so happy.

They have a reception there during the week from 5:30 (I think) - 7:30. It's free and good. ..but not healthy. 2 free glasses of wine or 2 free beers per adult in your room. It helped us with money management and we were happy to have it.

The room was good. The 2 bedroom suite is ideal. This had 3 tvs and 2 bathrooms. I had free wireless internet access. The only things that I could complain about were 1). the mattresses need an update and 2). the dishwasher was not screwed in. 3). The pool was 4 ft deep all the way around. There is no shallow end. THere is a lifeguard. I didn't have my bathing suit on the first time I went to the pool and I should have been in the pool with my 6 year old who is not a strong swimmer. Also, the pool hours are a little strange. I can't remember what they are but it's something like 6am-10am and then 4pm-9pm. These things could have been a real hassle but in the scheme of things, it wasn't that big of a deal.

There is a free shuttle on king street if you want to travel that area.
You are about a 5-10 minute walk to the metro.
the people at the metro were very helpful with how to get tickets, how much etc etc..
Overall, I couldn't get over the friendllness of the city DC & Alexandria. I hated to come home.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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504 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Torrington, CT
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2009

We were traveling to Washington DC on leisure. We had a group that contained 8 women ranging from 23-55 and one child who was 1 and a half. We chose this hotel because of the location to the metro. We were arriving by plane from CT, and utilized the metro station instead of renting a car. The less then two block walk is a beautiful walk through courtyards with fountains, a few different really good restaurants and passing a Whole Foods Market. As soon as we entered the lobby, the manager himself came out ot great us and handed me a card that contained the location of the nearest pharmacy, as well as the nearest 24 pharmacy because he said he knows what it is like to travel with children. At that time we did not even think that we would utilize a pharmacy, after all we were traveling with several experienced mothers and between all of us we should have everything we need, little did we know that we would use that pharmacy multiple times during our 4 nights there! The manager also handed me a few socket covers for the outlets located in the room, in case my daughter felt the need to go exploring. We did not need them but what a thoughtful addition! Our rooms were all wonderful, and extremely clean. Each suite was set up just a little differently. We had no problems checking in and we requested early check in as well. In fact we had no problems there at all. The free breakfast was a hit with the entire hotel as it was very busy in the mornings in the lobby ! We also utilized the indoor swimming pool every night - please be extremely careful as I have never encountered such a "slippery when wet" floor, especially one that was built with ramps!

  • Stayed April 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Burlingame, Ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2009

This is my second stay at this Residence Inn. I brought my step-father to DC for a week's worth of sightseeing and this was an excellent place to stay. Extremely friendly and helpful staff and the hotel atmosphere made us feel at home. Great complimentary breakfast and dinner like meal Monday thru Thursday with complimentary beer and wine. The suite was comfortable and enough room for two guys with the bed in the bedroom and the sofa bed in the living room. Each room had a flat screen TV and a full menu of free stations.
The location was perfect like others have said and it is a short walk to the Metro and the walk to Old Town helps you work up an appetite and the walk back allows you to stop for an Ice Cream on the way home. The fitness room is excellent with treadmills and elipticals that have individual TV monitors attached. There are free weights and machines. Also free in room high speed internet an added plus. The furnishings are simple, no way elegant, but adequate.
Everyone makes you feel at home including the hotel guests and in my opinion the best way to visit the area. I highly recommend it.

  • Stayed July 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 29, 2009

With Residence Inns, you know just what you'll get - a comfortable room and decent kitchen space. The hotel was well staffed, and meals in the evenings were provided on time with a fair amount of selection. This particular RI is just a short walk from King Street, where you can catch the free trolly all the way down to the waterfront. It's also about three blocks from the King Street Metro stop, and if that's too much of a walk for you, the RI provides shuttle service as well.

Stayed October 2008, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 29, 2009

We had a few issues with this Residence Inn but we would stay here again because of the location. The hotel is a short walk from the train station on King street. It takes you 20-30 minutes to get into DC. The trains are clean and safe and run frequently. We didn't have any trouble finding our way around at all. The staff here is not overly friendly and doesn't offer any information upon check-in. I found this disappointing because I am used to great service in other Marriott hotels. We asked if a 2 bedroom was available when we checked in and were told "no" by the front desk employee. Later my husband called the front desk and spoke to the manager who informed us that "yes we have a 2 bedroom unit available". This made us feel like the other person just didn't want to be bothered with us. The pool was a huge disappointment. It is way too small for the size of the hotel. We were traveling with our 11 year old son who was very turned off by the miniscule pool. Breakfast is average but edible. It is very busy in the morning and full of kids. Get there early or make other arrangements. It is difficult to cook in your room and we found out the hard way. We have been to many other Residence Inn's and have never had a problem cooking meals. This one does not have an oven. They also provide you with very cheap pots. We had to call down to the front desk for a frying pan. Someone did deliver one but it was poor quality. We ended up setting off the smoke detector when trying to cook some hamburgers. The hotel has socials or gatherings downstairs in the lobby Monday-Thursday. The food here is pretty good and can even be enough for a dinner meal if you aren't too picky. They serve wine and beer and they limit you to 2 drinks per person. The food ranges from chili and salad to turkey meatballs and mashed potatoes. One night we had nachos with all the fixings and on Thursday they had a BBQ which included hotdogs, hamburgers, and chicken sandwiches. We had a room facing Duke Street. This street can be noisy and full of traffic so if you are not a good sleeper, then ask for a room away from this street. The living room and other bedroom was quiet. The air conditioning was way too cold even if we turned it up to 72. My husband likes it cold so he wasn't complaining. We were on the 3rd floor and the pool is on the 2nd. Our room must have been above the pool because you could hear the kids screaming through the air conditioning vents in our room and bathrooms. Luckily the pool closes at 10pm. Parking costs 15 dollars a day which stinks but you park in a lot in back of the hotel. Whole Foods is a short walk down the block on Duke Street. The prices are high there but the food is good. The brick oven pizza was really good. There is also a restaurant right next door to the hotel which we never got to try but everyone says it is very good and reasonably priced. All in all, we would return here if we ever wanted to visit DC again. I would recommend it because of the great location. It is in a safe neighborhood. There is a free trolley that takes you down to Old Town. There are many cute shops and great restaurants. You can visit the wharf and check out the boats. You can even take some great boat rides from here. It is a very nice town.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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orange county, CA
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 25, 2009

We picked this hotel because it had a kitchen and wasn't right next door to the Metro, which we thought would be noisy. It's actually about 2-3 blocks away from the Metro and the main drag, King Street. As it turns out, Duke street is a fairly busy and noisy street and with the windows open, we heard a lot of traffic as our room was right up front. But windows closed, it was fairly quiet, except for the occasional ambulance/firetruck. (Oh, and there is also construction going on outside....but it only kept us up one night when they were burying cable in the street.) We picked a room with a separate bedroom and a sofa sleeper in the living room (for my son.) It was like a little apartment. The queen bed was really comfy, my son couldn't say the same about the sofa bed -- pretty thin mattress. A flat screen tv in both rooms. The bath was decent, the kitchen had a full size fridge, a microwave, toaster, coffee maker (broken) and a small cooktop. You can't fry eggs or anything in there, but with Whole Foods a block away (really good pizza by the way), we stocked up on healthy foods and breakfast items especially. Because unless you're downstairs by 9am, you're not gettin' any breakfast. (definitely geared for the business traveler, not a family on vacation). Other than that, our only other main complaint was that there was a hallway air vent located just outside our door, and it blasted arctic cold air at our door 24/7. We literally had to block the door jamb with a bath towel and hang a coat on the door handle as freezing air was coming through the door opening! (the front desk said there was nothing they could do.) Oh, and it takes two people to open a bedroom window with all the safety locks, which I did find annoying. The staff was courteous enough but nothing exceptional. The "market" they have mainly stocks drinks and convenience snacks -- no personal items but you can get a toothbrush and paste from the desk. There is a shuttle van that will take you down to King St. if you want to hit the shops, restaurants or wharf. Came in very handy last night when we got caught in a torrential downpour 16 blocks away from the hotel -- the shuttle came and got us w/in 20 minutes! But mostly, we walked to the Metro every a.m. to hit the D.C. sights and walked to King St. (If you have bad feet, or like me, a bad hip, that walk to the Metro gets old after a couple of days, so take advantage of the shuttle.) The Starbucks is in the lobby of the Hilton that's right next to the Metro, so that is very handy. And if you don't feel like going down to King Street for dinner, or eating in your room, the La Porta restaurant next door was surprisingly good, with a well-rounded menu, good service and live jazz. Overall, this hotel was fine, but didn't quite live up to the expectations I had after reading some of the reviews.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
151 reviews 151 reviews
103 hotel reviews
Reviews in 86 cities Reviews in 86 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 18, 2009

The location and price (for a gov't traveler) were pretty good. The hotel is located a few blocks from the Metro, so you can get nearly anywhere in town easily. I was at a meeting in downtown DC in about 35 minutes from door to door during morning rush hour. The stop is near the end of the Yellow Line, so the cars aren't too full by this time.

The staff had good and bad. Our room had no Internet (which was very important). The night clerk said he would look for a new cable and call back... 30 minutes later, we called and he said he was "still looking" and would put in a repair order. Next day: nothing had been touched. We found the engineer (terrific guy) who said they never heard, but let's fix it now. Turned out to need new cables run in the ceiling, and he tried to do everything he could. The desk clerk this night offered to comp our room, and I asked for a coupon for a future stay instead; she said it would be waiting for us at checkout. They actually gave us a $50 off 2-consecutive night weekend stay (Hmmm, not quite the same thing).

Rooms were fine - no real problems. Beds could use some updating, but were good enough. Half of the staff we dealt with were friendly and helpful, half were worthless (pretty typical for D.C.). The breakfast was fine - nothing worth bragging about, but OK.

I'll check "recommend", but if you have another choice, look into that as well. We have stayed at the Embassy Suites about a block away and prefer that hotel (but it's usually more full and expensive).

  • Stayed July 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Alexandria Old Town/Duke Street

Address: 1456 Duke Street, Alexandria, VA 22314
Location: United States > Virginia > Alexandria
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Alexandria
#13 Family Hotel in Alexandria
#15 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Alexandria Old Town/Duke Street 3*
Number of rooms: 240
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Also Known As:
Residence Inn Alexandria Old Town Hotel Alexandria
Alexandria Residence Inn

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