Many reviews of this hotel mention how great the customer service is. There's a reason for that. We walked in and were greeted warmly by Carly. She was able to get us into a room right away that exceeded our expectations. We were traveling with our 8 year old grand daughter and Carly was so sweet telling her all about all the fun stuff to do.
The location, an easy walk to the Metro and the trolley down King Street.
After a day out sightseeing we returned to "Grill night" we expected some average overcooked brats and potato chips. They were serving the most delicious brat in an incredible deli style bun that held up well to the onions and sauerkraut available to pile on. And the most delicious potato salad!
I had expected maybe a snack and then we'd be out for dinner somewhere. We so enjoyed a full on meal, did I mention the fresh salad? And breakfast in the morning, and a couple complimentary beers or wine with dinner...way above and beyond!
One last thing. I noticed that a gentleman named Jeremy was always present in the lobby greeting and interacting with everybody that came through. He was sincerely cordial. He could also be seen clearing off the tables and tidying things up in the dining room and lobby. Pretty sure he was the manager. Pretty sure that's part of the reason everyone you encounter here is kind, friendly and helpful. Everyone, from the top down!
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- Also Known As:
- Residence Inn Alexandria Old Town Hotel Alexandria
- Alexandria Residence Inn