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“Great Staff! Perfect Stay!” 5 of 5 stars
Review of Residence Inn Alexandria Old Town/Duke Street

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Residence Inn Alexandria Old Town/Duke Street
3.0 of 5 Hotel   |   1456 Duke Street, Alexandria, VA 22314   |  
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Ranked #15 of 49 hotels in Alexandria
Cleveland, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great Staff! Perfect Stay!”
5 of 5 stars Reviewed August 6, 2013

Great hotel for the price and location. We chose to stay here for our trip to DC. Had a wonderful suite for three nights for what DC would have cost us for one. Walking distance to Metro, or they will shuttle you over. Hotel had great free breakfast with daily menu change. Not just the usual bagels and cold cereal, but honest to goodness hot breakfast. All of the staff were nice and friendly. Loved seeing the same guy every morning, vacuuming with a smile and hearty "Good Morning". You can spend one day of your trip exploring this fantastic area of Alexandria. The free King street trolley makes it easy to navigate the long street filled with shopping and dining. Would definitely stay here again! Best place to stay if traveling with children, a mini home with kitchen and separate sleeping areas and pool for entertainment and winding down.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, August 7, 2013
Donna K, thank you for such great comments regarding your recent stay with us; it sounds like it was a busy trip. I am glad to hear you were able to fuel up for a big day of exploring DC and Old-Town at our breakfast and also that you were given such a warm greating each day by our team member working in the lobby. Thank you again for your feedback and we hope to see you and your family again in the near future the next time you are visiting the area.

Regards,

Edwin P.
Assistant General Manager
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Shelby Township, Michigan
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 2, 2013

This hotel was very nice and in a good location for the price. The staff was excellent and answered all of our questions. There is a shuttle that will take guests to the Metro as well as anything within a mile radius including King Street which is helpful if you don't want to walk to the downtown area.

There were a couple of things we were not thrilled with and one was stains and wear on some of the furniture in the living room as well as a missing foot stool. Additionally the business center is a little limited in nature.

The breakfast and manager's happy hour were well done and we enjoyed the food. Though we would have like more fresh food options, it was well appointed and the staff was helpful. We also liked the fact that the lobby offered local newspapers and coffee 24/7.

The staff here however was very, very helpful in so many ways and made this a very, very enjoyable stay. We also liked the close access to Whole Foods a block away so that we could buy groceries and prepare them ourselves.

Room Tip: We stayed in a one bedroom end unit suite that was the last room in the hotel at the end of a rather...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, August 5, 2013
Hi CarrieMI2013, thank you so much for taking the time to share some feedback from your recent stay with us. We are glad you were able to take advantage of our Hotel shuttle as I know it can be a life saver after a long day of walking and site seeing. The pleasure and comfort of our guests is paramount to us and your feedback regarding some of the suggestions regarding your suite will help us in addressing focus areas. Lastly, thank you for all of your praise regarding our staff here at the Hotel as they are what we consider to be our best ammenity! Thank you again for your kind words and hopefully we will see you again the next time you are in the D.C. area.

Regards,

Edwin P.
Assistant General Manager
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Brussels, Belgium
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 31, 2013

First, if you are looking for a boutique hotel equipped with the latest, stylish amenities, this is not it. If you are looking looking for a place to call "home" for several weeks, or are a family visiting the D.C. area for several days and looking for a perfect base camp, I can think of no finer hotel in Old Town Alexandria.
Location - Only 2-3 blocks from the King Street Washington Metro stop (servicing the Blue and Yellow lines), the hotel is effectively less than 30 minutes travel time (foot and train) to the National Mall and Smithsonian Museums (Yellow line goes direct to L'Enfant Plaza, which is next to the Air and Space Museum). The shops and restaurants of Old Town Alexandria are a 20-30 min walk. If you don't want to walk, there is a complementary shuttle that will take you within "1 mile" of the hotel, though this effectively means any of the principal restaurants in Old Town between Queen St and Duke Street all the way to the Waterfront.
Amenities - Every room is a "suite" with full (if small) kitchen that includes a two-burner electric stove, full size refrigerator, freezer with ice maker, dishwasher and full complement of utensils, pots, pans, dishes and glasses. However, if you plan to stay a while and actually cook (which I did extensively), you will probably need to buy some actual cooking utensils that will stand up to heat (Crate and Barrell sells wooden utensils at the factory outlet store, which is a block away towards the King Street Metro). Many of the rooms are actual two-room suites, with a separate bedroom and a pull-out queen-size sofa bed (which I slept on when my parents visited - it was actually reasonably comfortable for a sofa bed). There is a full breakfast every morning, and Mon through Thurs there is a light meal served with two complementary drinks (red/white wine or Budweiser beer). Good coffee is available seemingly all the time in the lobby. Again, perfect for business/govt travel or travel with kids when you are looking to save some money. Parking is available onsite in a garage, though at $18/day it is a tad on the expensive side. Then again, good luck finding parking anywhere in Old Town for much less - the on street parking is either metered, or you require a pass; one thing that is ruthlessly efficient in Old Town is the parking enforcement (and their contract towing companies).
Staff - Superstars all around. Catherine and Katie, who never seemed to leave, always had a smile and great attitude that never failed to improve mine. Warm, inviting and friendly, I did not come across a single staff member who did not impress me. This is a very well managed hotel, with a professional staff that goes the extra mile.

Room Tip: Rooms on the "far side" of the hotel (40's, eg 549/650/etc) have a good view of the Wa...
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, August 1, 2013
Hello 96Wahoo, thank you so much for giving such wonderful and insightful feedback regarding your recent stay with us. Making our Hotel your "home" while you were here was our absolute goal and it looks like we succeeded. I could not have given a better description of our various ammenities if I had written it myself. What an informative and honest review of your stay from the Hotel's location here in Old-Town to the advice regarding Alexandria's parking regulations. Also, thank you for taking the time to recognize two of our outstanding desk clerks Katie and Christine; I will be sharing your kind words with them soon. Again, thank you so much for a great review of your time here and we hope that you will join us again next time you are in the area.

Regards,

Edwin P.
Assistant General Manager
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Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2013

We just spent 10 days at this hotel and it was wonderful. The hotel is ideal if you have small kids. We stayed in a 2-bedroom suite and it was perfect for us. The staff is wonderful. Every single person we encountered greeted us and offered assistance. The location is great. A 10 min walk to the Metro and an even shorter walk to King Street in Old Town. A block away from Whole Foods, though the hotel offers to do the grocery shopping for you at no additional charge.
We had a great stay!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, August 1, 2013
Hello YJT, the Hotel staff and I are so thrilled you and your family enjoyed your recent stay with us. We love hosting families and are always pleased when we can make sure children staying with us feel at home. We are glad that you took advantage of our in-room grocery shopping and hopefully were able to whip up something delicious in your suite! Thank you again for your kind words and we hope that you will join us again the next time you are staying in Alexandria.

Regards,

Edwin P.
Assistant General Manager
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Miami, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 30, 2013

Overall, this is a quality hotel with a superb location to get out of the hustle and bustle of DC. I would definitely stay here again.

Pros:

1. Only two blocks from the King St. Metro stop with complimentary shuttle service to and from.
2. Easy walking distance to the wide variety of eateries along King St. and in Old Towne.
3. 15-20 minute Metro ride to put you in the heart of DC sightseeing and attractions.
4. Exceptionally friendly staff from the front desk to the maintenance and support employees throughout the building.
5. Secure, adjacent indoor parking.
6. A block and a half from the Whole Foods supermarket.
7. Plentiful and varied breakfast buffet.
8. Coffee and iced water in the lobby at all times.

Cons (not really negatives, but some thoughts about things that I think might be improved):

1. There are no in-room safes to lock valuables. You must use the safe deposit boxes at the front desk with the caveat that there is a $150 charge if you lose the key. I didn't want to lock up some small valuables and then still be responsible for a key as I walked throughout DC. Most of the other hotels I've used, including much less expensive ones, have an in-room safe.
2. A photo on the hotel's website shows a four burner stove with an oven. I checked in, threw my bags in the room and went to Whole Foods to buy a pizza with the thought of bringing it back to my room to keep warm in the oven. That's when I realized I had only a two-burner stovetop with no oven. (Please, don't suggest that the microwave makes up for this. It does not!) Not a major thing but it would have been nice for this to have been clarified at check-in.
3. I brought a few DVD's with me to watch in the room. No DVD player! There was an option to purchase movies ($17.98 for a first run movie) but I thought I would be able to watch my own.
4. Finally, everyone carries an iPod, iPhone or iSomething these days. A nice touch would be for some inexpensive docking station so guests could listen to music in their rooms. I've had this in some other hotels and it was a very nice touch.

None of the above are deal breakers, however, and this is a great hotel with a great staff and a terrific location.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, July 31, 2013
Thank you so very much for taking a moment to share some of your comments regarding your recent stay with us at our Hotel. We obviously are able to provide our guests with great ammenities such as our location to various location attractions and our breakfast. However, we are always most pleased when our guests are able to enjoy our best ammenity, all of our staff here at our Hotel. Also, I do appreciate your feedback regarding some of your thoughts for improvement here at the Hotel. We are always looking for areas we can focus on in order to provide our guests with a more enjoyable experience and your words will help point us in the right direction. Thank you again for your kind words and we hope you will join us again soon here in Old-Town.


Regards,

Edwin P.
Assistant General Manager
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London, United Kingdom
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 36 cities Reviews in 36 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 25, 2013 via mobile

Two blocks from a metro stop, a short walk to downtown Old Town, Whole Foods a block away ( wine tastings on wednesday evenings). The rooms and common areas are a bit worn, but the service and managers reception make up for that. The free shuttle will take you anywhere within 1 mile. There is free night street parking behind the hotel.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, July 29, 2013
Thank you so much for taking the time to share some of your impressions of our Hotel. We are always looking for ways to improve our guests' experiences and your input will go a long way in assisting us. Hopefully you will join us again as a guest the next time you are in the Washington D.C. area.

Regards,

Edwin P.
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Park, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 24, 2013

If there had been a focus group to envision my perfect hotel and room - this hotel hit the mark.
The lobby is just right. Check in went quickly and friendly. Nice touches with delicious coffee service and ice water. ( like the creamers)
My bedroom was so inviting and well laid out. Loved the color scheme. Room smelled and looked 100% clean. The kitchen was great. Used the shuttle service a couple times- terrific feature. Very reliable and friendly driver. Luggage room was a breeze to use.
Sofa in the studio was comfortable both ways, to sit on and folded out.
Liked the sheers and back out drapes. Very handsome room. Could live here for a long time.
Really liked having the little market for "hungries" anytime.
More hotels should be like this one.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwin P, Manager at Residence Inn Alexandria Old Town/Duke Street, responded to this review, July 25, 2013
Thank you so much for providing such wonderful feedback regarding your recent stay here with us. Obviously during your stay you were able to experience so many of the great things that make our Hotel so special from our Front Desk team at check-in to the Shuttle Drivers while exploring Old-Town. Please be assured all of your comments will be shared with our entire team during our next Hotel staff meeting. Again, thank you so much for taking the time to share some of your experiences here at our Hotel and we hope you will join us again as a guest soon.

Regards,

Edwin P.
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Residence Inn Alexandria Old Town/Duke Street

Address: 1456 Duke Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Alexandria
#9 Business Hotel in Alexandria
#13 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Alexandria Old Town/Duke Street 3*
Reservation Options:
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Also Known As:
Residence Inn Alexandria Old Town Hotel Alexandria
Alexandria Residence Inn

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