We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, poor accomodations” 2 of 5 stars
Review of Hilton Alexandria Old Town

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Save
You added Hilton Alexandria Old Town to your Saves list
Hilton Alexandria Old Town
4.0 of 5 Hotel   |   1767 King Street, Alexandria, VA 22314   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Rates from $129!
Ranked #16 of 50 Hotels in Alexandria
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great location, poor accomodations”
2 of 5 stars Reviewed January 8, 2014

I had a suite booked in the hotel for one of my visits to Alexandria.
My room faces a busy train track. Room was not insulated from noise. Some lights did not work.
Quite disappointing. Next time I am going to go back to Kimpton.

  • Stayed December 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, January 9, 2014
Thank you for taking the time to write a review about your experience at our hotel. We are very sorry that your stay was not more pleasant - please accept our sincere apologies.

We recently installled triple pane sound proof windows in all of our rooms facing the Metro Station, and assume that your review is for a stay prior to that installation - again, our apologies.

We hope to have the opportunity to better dmonstrate the abilities of our staff and facility.

Sincerely,

Charlie Banta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

733 reviews from our community

Traveler rating
    328
    261
    98
    31
    15
See reviews for
152
170
63
265
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Charlottesville, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

We had a lovely stay at the Hilton in old town Alexandria - nice large room, great location, short walk to the water and all the shops and restaurants. Will definitely go back and am recommending to all my friends.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, January 9, 2014
Thank you for taking the time to write a review about your experience at our hotel. We were very pleased to hear that you had such a pleasant stay!

Thank you for the excellent rating and the recommendations!

We look forward to being of service to you again.

Sincerely,

Charlie Banta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2014

Not impressed. Hotel is in a great location, but the staff and hotel was not pleasant to stay in. Renovations were going on, without our knowledge until checking in. Food service - room/dining was horrible. Rude restaurant manager discussing our food issues in front of the entire restaurant and then the service getting worse because we complained. This is not the way to handle any situation. We gave away our 2nd morning breakfast tickets because we didn't want to be treated that way again.

  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, January 6, 2014
Thank you for taking the time to write a review about your experience at our hotel. We're very sorry that your stay was not more pleasant.

I have shared your comments with our leadership team, so that improvements may be made. Your experience was not a typical one, and we hope to have the opportunity to better demonstrate the abilities of our staff and facility.

Sincerely,

Charlie Banta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
106 reviews 106 reviews
6 hotel reviews
Reviews in 38 cities Reviews in 38 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 1, 2014

I visit Alexandria relatively regularly and this hotel is exactly what you expect out of a Hilton property. Clean, well-kept, with friendly efficient service. This hotel is directly across the street from the metro which is fantastic if you are spending time in the city but also want to wander the very walkable streets of Old Town. I would add our room faced the metro and they have done a fantastic job of soundproofing that side - you cannot hear the train! Also very close to the Masonic Monument. A Starbucks is in the lobby or if you prefer a less bitter coffee Dunkin' Donuts is less than a block down King Street. King Street is a straight shot down to the water with lots of restaurants and shopping. This is one of 3 chain hotels immediately around the King St. Metro stop ... I've stayed at the others as well and they were fine however a bit noisier.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, January 3, 2014
Thank you for taking the time to write a review about your experience at our Hotel. We were very pleased to learn that you enjoyed your stay with us - thank you for the excellent rating and the kind words about our staff.

We hope to be of service to you again soon!

Sincerely,

Charlie Banta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 31, 2013

For Christmas we planned a planes, trains, automobile trip to DC & VA, staying in Alexandria. We were using points for portions of the trip, which dictated where we stayed. We packed light/minimally (for me) and would do laundry every 3 days during the trip.

We flew from Atlanta to Reagan and caught the metro to Alexandria. Only then did we realize how close we were - 2 stops. Convenient if we were flying back. Got off the metro. "Now where is our hotel?" "OH - it's RIGHT there!" Super convenient! With all of the touring we planned for DC, this is great. "Oh, but if it's so close, what about the noise?" you might ask. Once in the hotel, even in our rooms - we didn't hear the trains coming and going.

The room was setup as a business suite. Large circle table with rolling chairs and a separate bedroom area. The bed was comfy, good selection of pillows. Both areas were open and roomy - not closed-in feeling. The room was clean, even for my standards.

The bathroom area consisted of a sink/counter open to the bedroom and an enclosed area with the shower/tub and toilet. Both areas were clean. The counter area was brightly lit and wonderful. The shower/toilet area was dimly lit. Actually it just wasn't very bright-not enough light fixtures perhaps.

The AC. I know it's winter time. You shouldn't need the AC. The windows didn't open where we were, so to cool the room -a few degrees- we used the AC. During the day/evening, it wasn't noticeable and I'm the type I want to go to bed in a cold room (makes the bed feel warmer I guess). Anyways, needless to say, we'd wake up in the mornings with the room being very cold like I wanted (but at night). (No, we didn't tell anyone, given the it's winter time/etc.)

The hotel has a Starbucks inside. Not a coffee drinker myself, but they have excellent hot chocolate - and given it's winter time. ;-)

On our first day - after walking much of the DC area around the Capitol, the White House and repeating a few times before catching the "Christmas Carol" at Ford's theater, we were ready to come back and soak our tired bodies/feet in the hot tub. There isn't one. Shock/Horror. I know. They have a gym area. Nicely equipped, but no hot tub.

Because we would be traveling on planes, trains and cars, we had to limit what we took based on the smallest allowed luggage, that meant doing laundry every 3-4 days. On the third day, we were ready to do laundry, but there were no facilities to wash our clothes (besides the sink) ourselves. Yes, the hotel provides a laundry service (at a cost and sends off-site), but we wanted to wash our clothes ourselves, as we have elsewhere.

We spent 5 nights at this hotel. It was an enjoyable stay and I learned to look for certain additional things before choosing a hotel.

Would I have chosen this hotel had I known there was no hot tub and/or laundry? Would I have chosen this hotel if I wasn't using points? (points didn't cover the entire stay, so I did pay cash). Yes I would.

It's location makes it so convenient. Nicely furnished, large rooms.

Knowing prior, I might have packed differently, might have purchased a cheap foot massage water tub (while there).


And for those wondering - we flew from Atlanta to Reagan, metro to Alexandria. Metro to/from DC. A ferry from National Harbor to Alexandria. More metro and then Amtrak to Newport News. Rental car for Newport News area. Then flew back to Atlanta. So we had planes, trains, boat, and automobile.

Room Tip: Feel Safe - Rooms above the 2nd floor require card access in elevator.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, January 3, 2014
Thank you for taking the time to write a review about your experience at our Hotel. We were very pleased to learn that you enjoyed your stay with us - thank you for the excellent rating and the very thorough review!.

We hope to be of service to you again soon!

Sincerely,

Charlie Banta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dakar, Senegal
Top Contributor
134 reviews 134 reviews
76 hotel reviews
Reviews in 57 cities Reviews in 57 cities
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed December 30, 2013

Its a Hilton, close your eyes and you could be anywhere...they are all similar, although this one was a little dated, the bathroom was a little tired and Internet was expensive in the room, although if you wanted to sit down out the front of Starbucks you can connect for free, the location is great though.

I had a family emergency and needed to get some papers printed and then signed and scanned and sent to London, and this is why I gave the property a very good rating, the manager on in the morning was fantastic, he could see I was worried and he took care of the printing and the scanning for me, and did so when he was pretty busy, his manner calmed me down and I was able to enjoy the rest of my day..I also had to leave at 6am to go to Union Square to catch my coach to NY, it was easy and I managed to take the train without any stress..so all in all a good stay.

Room Tip: My room over looked the train line, I did not mind this as there was no noise and the room was quite...
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 27, 2013

We travel to the DC area yearly and have stayed in Alexandria as an alternate the past few years. This year we decided to stay at the Hilton in Old Town Alexandria. Having seen it when exiting the King Street metro stop it seemed like a perfect choice.

We secured a king room and asked for a room overlooking Old Town. We were not able to upgrade for a large corner room as the hotel was sold out for the weekend. They placed us in a room overlooking the train tracks. They advised us that the hotel windows had been updated and soundproofed. Needless to say I requested to move. While in the room overlooking the tracks I did not hear any of the trains going by. We were moved to a room overlooking King Street and believe we should've stayed in the other (the leaves were changing and the view out of the other room was better).

Room was large and super-clean. Towels, linens, etc. were of higher quality than the Hampton Inns. Breakfast was included in our room rate (out of pocket would be expensive) and was great! Cooked to order omelettes and the breakfast bar.

This hotel is great - super location, close to the Metro stop, a nice walk down King Street for shopping and eating, pleasant employees. I would definitely stay here again in the future.

Room Tip: Choose a higher floor - just because.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, January 13, 2014
Thank you for taking the time to write a review about your experience at our hotel. We were very happy to hear that you had a pleasant stay with us - Thank you for the Excellent rating!

We look forward to being of service to you again soon.

Sincerely,

Charlie Banta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hilton Alexandria Old Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Alexandria Old Town

Address: 1767 King Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Alexandria
#6 Romantic Hotel in Alexandria
#15 Family Hotel in Alexandria
#15 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Alexandria Old Town 4*
Number of rooms: 246
Official Description (provided by the hotel):
Convenient to Washington DC, the Hilton Alexandria Old Town is located on historic King Street in charming Old Town Alexandria, VA. Grab a cup of coffee at Starbucks, located in the lobby, before heading to the adjacent King Street Metro station to visit downtown Washington DC, Georgetown and Alexandria attractions. Take advantage of the onsite business center and Wi-Fi or squeeze in a workout at our fitness center. Relax in the indoor pool or enjoy a delicious meal at Seagar's restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Cheap Tickets, Orbitz, BookIt.com, Despegar.com, Odigeo, TripOnline SA, Hotels.com, getaroom.com, Hotwire, Hilton Hotels and Agoda so you can book your Hilton Alexandria Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Alexandria Old Town Hotel Alexandria
Hilton Hotel Alexandria
Alexandria Hilton

Owners: What's your side of the story?

If you own or manage Hilton Alexandria Old Town, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.