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“Quality Hilton in Alexandria” 4 of 5 stars
Review of Hilton Alexandria Old Town

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Hilton Alexandria Old Town
4.0 of 5 Hotel   |   1767 King Street, Alexandria, VA 22314   |  
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Rates from $129!
Ranked #16 of 49 hotels in Alexandria
Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“Quality Hilton in Alexandria”
4 of 5 stars Reviewed December 14, 2013

My girlfriend and I spent the night here while having a "stay-over" weekend in Alexandria. The hotel was nice and our room was very large. The location is great for wandering around Alexandria and going shopping or finding a nice restaurant.

A major downside is the price of internet. I find it absurd that a hotel would charge $15 a day. I will never give a hotel that charges for internet 5 stars.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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552 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Frankfort, KY, United States
1 review
2 of 5 stars Reviewed December 11, 2013

The restaurant experience at the hotel was terrible. Very slow service. The restaurant staff asked me to seat myself. It took a very long time for me to be served. Waiter forgot things that I requested. The fitness center was in bad shape. The equipment was not in good shape. All of the treadmills, and they only had three, were in bad shape. The temperature was too hot. They did not have clean towels. Not taken care of. Two things I needed while I was there.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, December 16, 2013
Thank you for taking the time to write a review about your experience at our hotel. I was very sorry to learn that your stay was not more pleasant. Please accept my apologies for the issues that you experienced in the restaurant and fitness center. I have shared your comments with our leadership team so that improvements can be made.

Thanks again for the opportunity to respond to your concerns. Your experience was not a typical one, and we hope to have the chance to better demonstrate the abilities of our staff and facilities.

Sincerely,

Charlie Banta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sebring, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2013

This Hotel is just down the street from Amtrack and from Metro which is just across the Street my room faced the subway and trains and I did not hear them at all at night. The room is large and very clean and the staff is great I well be back there in January 2014 get my room ready,,,,,,

Room Tip: across the street from Metro, 2 metro stops from National Airport, Amtrack is just up the street
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, December 16, 2013
Thank you for taking the time to write a review about your experience at our hotel, and for the Excellent Review!

Thank you for the kind words about our staff; they will be pleased to learn that you enjoyed your stay.

We look forward to being of service to you again soon!

Sincerely,

Charlie Banta
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A TripAdvisor Member
3 of 5 stars Reviewed December 10, 2013

Great location and we got a very good price during Thanksgiving otherwise would have been disappointed. There is nothing extra or special except the location. Very nice lobby but the bar noise and culture spilled into it. $15 a night for wi-fi!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramona, United States
1 review
3 of 5 stars Reviewed December 9, 2013

I am a Hilton Honors member and I was not asked if I was or if I was not if I would like to join. Secondly, the hotel does not or did not provide information of a complimentary breakfast. The underground parking was a bit confusing. We ended up in the Wydham Hotel lobby instead of the Hilton.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, United States
1 review
2 of 5 stars Reviewed December 8, 2013

For the same price, seek out one of the hotels further down the king street. A suite was facing metro tracks and ended up with a lot of noise and light pollution. Beds are not comfortable and hotel smells like chlorine. Some electric plugs and switches were not functioning.

  • Stayed December 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, December 9, 2013
Thank you for taking the time to write a review about your experience at our hotel. I was very sorry to hear that your stay was not a pleasant one - please accept our apologies.

I have shared your comments with our leadership team so that the maintenance issues that you described may be addressed.

The hotel has installed triple pane sound proof windows in all rooms facing the train tracks, as well as black out drapes in all rooms, for which we typically receive very good comments from our guests - I'm sorry that this was not your experience.

Thanks again for the opportunity to respond to your concerns. We hope to be of service to you again in the near future.

Sincerely,

Charlie Banta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, NH
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 4, 2013

We spent a long weekend in Alexandria/D.C. This hotel was perfectly located. Easy and short walk to the Metro station. Pleasant walk down King Street to a variety of hotels and shops. The room was comfortable, clean, and pleasant, adequately appointed with all the normal features one would expect. Having to pay for wireless internet was annoying -- the only negative in an otherwise enjoyable stay.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Alexandria Old Town

Address: 1767 King Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Alexandria
#7 Romantic Hotel in Alexandria
#14 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Alexandria Old Town 4*
Official Description (provided by the hotel):
Convenient to Washington DC, the Hilton Alexandria Old Town is located on historic King Street in charming Old Town Alexandria, VA. Grab a cup of coffee at Starbucks, located in the lobby, before heading to the adjacent King Street Metro station to visit downtown Washington DC, Georgetown and Alexandria attractions. Take advantage of the onsite business center and Wi-Fi or squeeze in a workout at our fitness center. Relax in the indoor pool or enjoy a delicious meal at Seagar's restaurant. ... more   less 
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Also Known As:
Hilton Alexandria Old Town Hotel Alexandria
Hilton Hotel Alexandria
Alexandria Hilton

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