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“ideal location in Old Town” 4 of 5 stars
Review of Hilton Alexandria Old Town

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Hilton Alexandria Old Town
4.0 of 5 Hotel   |   1767 King Street, Alexandria, VA 22314   |  
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Ranked #13 of 50 Hotels in Alexandria
Minneapolis, United States
1 review
1 helpful vote 1 helpful vote
“ideal location in Old Town”
4 of 5 stars Reviewed October 15, 2013

very adequate Hotel. Great location next to the transit center and train. Also very close to great restaurants and shopping. The price of Internet at $14.95/day is ridiculous. Overall it was a positive experience. The hotel is surprisingly quiet given it's proximatey to the train.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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653 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 11, 2013

Dirty room. Damp carpet. Damp smell in the room. Bathroom dirty (touch the countertop as soon as we arrived and dirt came off). Fridge needed to be defrosted....it was packed with undefrosted ice!!! Very low standards for a Hotel.

  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, October 15, 2013
Thank you for taking the time to write a review about your visit to our hotel. I'm very sorry that your stay was not more pleasant. Please accept our sincere apologies for the room condition issues that you experienced. Yoor experience was certainly not a typical one, and we hope to have the opportunity to better demonstrate the abilities of our staff and facility.

Sincerely,

Charlie Banta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dacula, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2013

Great staff who remembers your name. William especially helpful at bell stand and Danny a morning waiter is excellent. Great location within walking distance to the outstanding restaurants of Old Town.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, January 13, 2014
Thank you for taking the time to write a review about your experience at our hotel. We were very happy to hear that you had a pleasant stay with us - Thank you for the Excellent rating!

We look forward to being of service to you again soon.

Sincerely,

Charlie Banta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania, USA
Top Contributor
337 reviews 337 reviews
73 hotel reviews
Reviews in 91 cities Reviews in 91 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed October 10, 2013

The hotel looks very impressive on the outside and in the lobby area. When you start looking at the little things, the hotel starts to look less impressive. There are no electrical outlets near the desk, and the outlets on the nightstand lamp are so loose that you have to wiggle the charger to make it work. The heat had to be turned to 78 to feel any level of warmth, and it was not exciting to find long hair in the bathroom. Breakfast was okay but housekeeping's apathy seems to have spread to the waitstaff.

TIP: Watch out for the parking garage. It is a maze of large cement pillars.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2013 via mobile

As we were approaching our destination, an welcome email come in that was warm and friendly, explaining our room was being set up and that they were expecting us!
When I mentioned we were celebrating our child's 16 bday and wondered if a upgrade would occur, they upgraded us to an suite!
It was in the 7th floor and we regretted we couldn't of stayed longer! Next time we will!
We had great views of the Masonic statue and breakfast and parking was also included! As well as wifi! All that for under 200!
Our suite was clean and beautiful. Our walk to the metro was under 5 minutes. Our walk to hard times cafe was beautiful.
Def going back next spring, thus time for a week for our 20th anniversary!
Kimberly Hopf

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie B, General Manager at Hilton Alexandria Old Town, responded to this review, January 13, 2014
Thank you for taking the time to write a review about your experience at our hotel. We were very happy to hear that you had a pleasant stay with us - Thank you for the Excellent rating!

We look forward to being of service to you again soon.

Sincerely,

Charlie Banta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waco, United States
1 review
4 of 5 stars Reviewed October 8, 2013

I loved that atmosphere of the hotel and the concierge was extremely friendly and very helpful. I liked that only patrons could go past the 3rd floor with their room key. That definitely helped keep the hotel pleasant and quiet.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA, Virginia
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 7, 2013

Room was ok, but for dinner go out as their Cigar's restaurant needs much improvement.
Overnight parking is $34
Breakfast buffet was ok and cost $17.
It was no room service menu in the room. I guess no room sefvjce

  • Stayed October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Alexandria Old Town

Address: 1767 King Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Alexandria
#6 Romantic Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Alexandria Old Town 4*
Number of rooms: 246
Official Description (provided by the hotel):
Convenient to Washington DC, the Hilton Alexandria Old Town is located on historic King Street in charming Old Town Alexandria, VA. Grab a cup of coffee at Starbucks, located in the lobby, before heading to the adjacent King Street Metro station to visit downtown Washington DC, Georgetown and Alexandria attractions. Take advantage of the onsite business center and Wi-Fi or squeeze in a workout at our fitness center. Relax in the indoor pool or enjoy a delicious meal at Seagar's restaurant. ... more   less 
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Also Known As:
Hilton Alexandria Old Town Hotel Alexandria
Hilton Hotel Alexandria
Alexandria Hilton

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