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Hilton Alexandria Old Town: Traveler Reviews

4.0 of 5
1767 King Street, Alexandria, VA 22314
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Hilton Alexandria Old Town
Ranked #19 of 50 hotels in Alexandria
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290 reviews from our community

Traveler rating
    104
    128
    40
    11
    7
See reviews for
Families
57
 
Couples
58
 
Solo
33
 
Business
98
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Madison, Wisconsin
Top Contributor
57 reviews 57 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
42 helpful votes 42 helpful votes
“No Free Wi-Fi in the Rooms; Don't Ask for a Taxi”
3 of 5 stars Reviewed November 24, 2012

This is a very nice property with great access to the Washington DC Metro with the King Street station directly across the street. The Metro provides easy access to/from Reagan National Airport and all of the tourist attractions in Washington DC. The hotel is a typical Hilton with nice amenities and full service restaurant and bar as well as a Starbucks inside the property. Check-in was prompt and smooth, and the room was nice and quiet. I stayed for two nights on a weekend while visiting Alexandria for business, and the property seemed quiet. The location is a bit removed from Old Town Alexandria, which is approximately a mile away. I was very pleased with the property until I checked out and asked for a taxi. The person at the front desk directed me to a driver waiting in the lobby who took me to an unmetered Lincoln Continental for a 1.5 mile ride into Alexandria to a location near the Potomoc. The fare was $20, which is a complete rip off. The hotel offers free wi-fi in the lobby but not in the rooms, which is another rip off. Based on location I would stay here again but would look at other hotels in the area as well to get the best deal.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonoldtown, Manager at Hilton Alexandria Old Town, responded to this review
December 16, 2012
We appreciate the feedback and your loyalty. We are always trying to improve upon guest service and make things more consistent for our guests. Your feedback is how we monitor things and analyze ways to improve. We appreciate your loyalty and we look forward to improving our services so they are more consistent for our guests. Thanks for the feedback and have a great holiday season!
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good hotel with easy connections to DC”
4 of 5 stars Reviewed November 20, 2012

Good points:
- good location within DC and also within Alexandria
- generally good service with attentive staff
- free wifi in lobby
- great breakfast selection

Bad points:
- room and bathroom decor/furnishings are a little dated
- a little pricey (paid $190 for a twin room)

Gets a 3.5 with a potential for 4.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonoldtown, Manager at Hilton Alexandria Old Town, responded to this review
December 16, 2012
I was pleased to read you enjoyed you stay with us. We appreciate you taking the time to write some feedback and we look forward to your return if coming back into the Alexandria old town area area!
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Bryans Road, Maryland
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Very Relaxing, Friendly Staff”
4 of 5 stars Reviewed November 6, 2012

At check-in the staff was very efficient and friendly. There is a parking fee, so be prepared. Upon arrival to the second floor room, I found it to be very clean. Explored that bar area and the hotel restaurant. All staff members especially the restaurant staff was very friendly. I had the opportunity to enjoy a very well prepared steak. Very restful room with a comfortable bed. Recommend the fitness center, nothing fancy, but the pool did look inviting, and I ended my workout with a visit to the sauna. Overall, it was a very nice stay!

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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hiltonoldtown, Manager at Hilton Alexandria Old Town, responded to this review
November 10, 2012
Thanks for the great feedback. I was excited to read your comments on our hotel's staff. For the comments on parking, our rates are competitive to rates in the area and we also have value packages with parking inclusive something to consider in the future. Thanks again for staying with us as we realize you do have lots of choices in hotels in the old town area. Thanks again
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Albany
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean, convenient, and comfortable”
4 of 5 stars Reviewed November 5, 2012

I recently stayed at the Hilton Alexandria Old Town and was pleased overall with the property. It was extremely close to the Metro stop and within walking distance of my meeting on King Street. The King Street Trolley was an added bonus and a great way to tour Old Town. The room was clean and comfortable. The breakfast buffet provided a variety of foods (hot and cold) and could accommodate nearly anyone's dietary requirements.
My only Issue was the slight incline on the hardwood floor connecting the dining room to the bar and lobby area which caused me to slip and nearly fall. The same thing happened the night before and another guest brought it to the bartender's attention. He was quite rude about it.
This is a dangerous situation and should be corrected immediately before someone does fall.

Room Tip: Rooms away from the elevators are usually a good bet.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonoldtown, Manager at Hilton Alexandria Old Town, responded to this review
November 10, 2012
I was pleased to learn you enjoyed your stay with us and was impressed with the overall hotel services and amenities. The King street trolley is an...
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Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Hilton Old Town Alexandria VA has an ideal location on King St., across from the Metro and amidst shops and many great restauran”
4 of 5 stars Reviewed November 1, 2012 via mobile

The Hilton on King St. In Old Town Alexandria VA is typical of the chain with an above-average restaurant, a Starbucks, work-out facility, and laundry. It distinguishes itself in its staff, which is very helpful, and its location, across from the King St. Metro stop and the trolley stop. It's amidst many shops and great restaurants (Brabo's is practically across the street and Vermilion is a short, very pleasant walk down King St.). You can take a long, pleasant walk (or ride the free trolley) down to the attractions along the Wharf, including the Torpedo Factory art mall. If you want to head into DC, it's a Metro ride away. I highly recommend it.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jskielb about Hilton Alexandria Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltonoldtown, Manager at Hilton Alexandria Old Town, responded to this review
November 3, 2012
Thanks for the great review! Indeed the Hilton Old Town Alexandria is one of the premier hotels in the Old Town area. I was also thrilled to read...
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Additional Information about Hilton Alexandria Old Town

Also Known As:
Hilton Alexandria Old Town Hotel Alexandria
Hilton Hotel Alexandria
Hilton Alexandria
Alexandria Hilton
Address: 1767 King Street, Alexandria, VA 22314
Phone Number:
Region: United States > Virginia > Alexandria
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Alexandria
#16 Business Hotels in Alexandria
#22 Family Hotels in Alexandria
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Convenient to Washington DC, the Hilton Alexandria Old Town is located on historic King Street in charming Old Town Alexandria, VA. Grab a cup of coffee at Starbucks, located in the lobby, before heading to the adjacent King Street Metro station to visit downtown Washington DC, Georgetown and Alexandria attractions. Take advantage of the onsite business center and Wi-Fi or squeeze in a workout at our fitness center. Relax in the indoor pool or enjoy a delicious meal at Seagar's restaurant. ... more   less 
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